The Elder Scrolls Online

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We are currently investigating connection issues some players are having on the European megaservers. We will update as new information becomes available.

Logging in Issues

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Persecom
Persecom
✭✭
I log in, choose the character I want to play as, then it gives me this after ESO becomes unresponsive. Would like an explanation if possible. :(
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One raised by Argonians
@Persecom - Healer/Tank
Member of the ShoddyCaste
  • DarkFrost
    DarkFrost
    Soul Shriven
    Same here since the last patch.
  • Persecom
    Persecom
    ✭✭
    DarkFrost wrote: »
    Same here since the last patch.

    Have you been able to log in at all?
    One raised by Argonians
    @Persecom - Healer/Tank
    Member of the ShoddyCaste
  • Reignskream
    Reignskream
    ✭✭✭✭
    Lol it happens to me every once and awhile. Nothing to be alarmed about UNLESS, you can't log back in, but I'm sure your probably playing in game now and forgot about this thread already. -.-
    Edited by Reignskream on May 10, 2014 1:26AM
  • DragonMother
    DragonMother
    ✭✭✭
    I've had the same issue since the patch dropped. I've pretty much pushed buttons to get someone on this but the excuses I'm getting from ZOS CS is that it's my wi-fi. I don't have this issue with warcraft, or any other game with online capability, so I don't see where this can be an issue with ESO.

    I have more than 60 days on my account waiting to be used and I CANNOT LOG IN. I'm really fed up with this, first it's the bugs, second it's the bots, now it's the authentication and connectivity? I'm >< this close to giving up on this damned crappy half completed game.

    Can I get a response from @ZOS about this? I don't care how you fix it, nor how long it takes to fix it, just reimburse me, or just fix it already!
    Edited by DragonMother on May 10, 2014 1:31AM
    Demi, Adult female, Guild leader, Roleplayer & TES enthusiast
    Status: Inactive until further notice.
    I trust my instincts, more than I trust other peoples opinions.
    Four years, and still present. Sanguine still lives.
  • Persecom
    Persecom
    ✭✭
    DragonMother wrote: »
    I have more than 60 days on my account waiting to be used and I CANNOT LOG IN. I'm really fed up with this, first it's the bugs, second it's the bots, now it's the authentication and connectivity? I'm >< this close to giving up on this damned crappy half completed game.

    Can I get a response from @ZOS about this? I don't care how you fix it, nor how long it takes to fix it, just reimburse me, or just fix it already!

    I feel your pain. The constant problems with ESO is beyond frustrating. I'm just hoping a fix will come out for this next week. Would prefer to play the game I bought and payed for, ya know?
    One raised by Argonians
    @Persecom - Healer/Tank
    Member of the ShoddyCaste
  • Persecom
    Persecom
    ✭✭
    I can log in now, but not with any of my AD characters.
    One raised by Argonians
    @Persecom - Healer/Tank
    Member of the ShoddyCaste
  • Reignskream
    Reignskream
    ✭✭✭✭
    Persecom wrote: »
    I can log in now, but not with any of my AD characters.

    But you can still log into your account. Does it just stick you on the loading screen when you try to log into your ad chars?
  • Persecom
    Persecom
    ✭✭
    But you can still log into your account. Does it just stick you on the loading screen when you try to log into your ad chars?

    For one of my characters, yes. My two characters in Reaper's March, no. It gives me the same message in the picture I posted.
    One raised by Argonians
    @Persecom - Healer/Tank
    Member of the ShoddyCaste
  • c4hammer
    c4hammer
    Soul Shriven
    I've been having the same issue, unable to login to any of my characters many times. Sometimes I get in after four or five tries, sometimes I have to log off for hours before I finally get in.
  • Persecom
    Persecom
    ✭✭
    c4hammer wrote: »
    I've been having the same issue, unable to login to any of my characters many times. Sometimes I get in after four or five tries, sometimes I have to log off for hours before I finally get in.

    Damn, that's annoying to know. Finally make time to play ESO, and I can't even log in to my character. :(
    One raised by Argonians
    @Persecom - Healer/Tank
    Member of the ShoddyCaste
  • Reignskream
    Reignskream
    ✭✭✭✭
    Persecom wrote: »
    But you can still log into your account. Does it just stick you on the loading screen when you try to log into your ad chars?

    For one of my characters, yes. My two characters in Reaper's March, no. It gives me the same message in the picture I posted.

    Ok so it actually kicks you out as you try logging into your AD chars.. Ive never experienced that, ive only ever tried logging in and got that error, and tried a second later and it worked for me. I don't know if it would have something to do you with your web connection going in and out, it could be so many different things ZOS probably doesnt even know...according to their way of things.
    Edited by Reignskream on May 10, 2014 1:50AM
  • Persecom
    Persecom
    ✭✭
    Damn. Oh well. I'll just play some other game until this is fixed.
    One raised by Argonians
    @Persecom - Healer/Tank
    Member of the ShoddyCaste
  • Reignskream
    Reignskream
    ✭✭✭✭
    Id open a ticket, let them know whats going on, and just play the game as best you can in the mean time. Maybe its something that will clear itself up in a patch or two :/
  • Persecom
    Persecom
    ✭✭
    Reignskream wrote: »
    Id open a ticket, let them know whats going on, and just play the game as best you can in the mean time. Maybe its something that will clear itself up in a patch or two :/

    Hopefully it will. :\
    One raised by Argonians
    @Persecom - Healer/Tank
    Member of the ShoddyCaste
  • DragonMother
    DragonMother
    ✭✭✭
    I've tried to log into my EP characters multiple times over the past week and have not been able to get past the loading screens. One is stuck in Coldharbour, the other is stuck in Cyrodill, and the others are in the beginning leveling zones still. I really would like to be able to play, but with the loading freeze and sudden disconnects I'm starting to think that this game simply doesn't want ANYONE on *** communications ISP to connect anymore. ._.;;
    Demi, Adult female, Guild leader, Roleplayer & TES enthusiast
    Status: Inactive until further notice.
    I trust my instincts, more than I trust other peoples opinions.
    Four years, and still present. Sanguine still lives.
  • Iorail
    Iorail
    ✭✭✭✭
    Disable all addons, but if you have EsoHead, delete that complete, then try to log in.
  • Persecom
    Persecom
    ✭✭
    DragonMother wrote: »
    I've tried to log into my EP characters multiple times over the past week and have not been able to get past the loading screens. One is stuck in Coldharbour, the other is stuck in Cyrodill, and the others are in the beginning leveling zones still. I really would like to be able to play, but with the loading freeze and sudden disconnects I'm starting to think that this game simply doesn't want ANYONE on *** communications ISP to connect anymore. ._.;;

    Hopefully both of us will be able to log in next week when the new patch comes out? :\ If I'm correct, Craglorn will be coming out next week as well.
    One raised by Argonians
    @Persecom - Healer/Tank
    Member of the ShoddyCaste
  • DragonMother
    DragonMother
    ✭✭✭
    Iorail wrote: »
    Disable all addons, but if you have EsoHead, delete that complete, then try to log in.
    I did, even went as far as to clear my addon folder from loading up at all.

    Persecom wrote: »
    DragonMother wrote: »
    I've tried to log into my EP characters multiple times over the past week and have not been able to get past the loading screens. One is stuck in Coldharbour, the other is stuck in Cyrodill, and the others are in the beginning leveling zones still. I really would like to be able to play, but with the loading freeze and sudden disconnects I'm starting to think that this game simply doesn't want ANYONE on *** communications ISP to connect anymore. ._.;;

    Hopefully both of us will be able to log in next week when the new patch comes out? :\ If I'm correct, Craglorn will be coming out next week as well.
    I certainly hope so, maybe they'll actually have Cyrodill and Coldharbour working properly by then. :( Well, off to another game to try and stop stressing about my account on here. ._. Maybe ZOS will actually respond to this issue without snark.
    Edited by DragonMother on May 10, 2014 2:04AM
    Demi, Adult female, Guild leader, Roleplayer & TES enthusiast
    Status: Inactive until further notice.
    I trust my instincts, more than I trust other peoples opinions.
    Four years, and still present. Sanguine still lives.
  • Persecom
    Persecom
    ✭✭
    Iorail wrote: »
    Disable all addons, but if you have EsoHead, delete that complete, then try to log in.

    I find it somewhat frustrating that what you just suggested worked... Thanks lorail!

    Sorry that yours isn't working still DragonMother. I hope you can play next week!
    One raised by Argonians
    @Persecom - Healer/Tank
    Member of the ShoddyCaste
  • DragonMother
    DragonMother
    ✭✭✭
    Persecom wrote: »
    Iorail wrote: »
    Disable all addons, but if you have EsoHead, delete that complete, then try to log in.

    I find it somewhat frustrating that what you just suggested worked... Thanks lorail!

    Sorry that yours isn't working still DragonMother. I hope you can play next week!
    One can only hope. Have fun Persecom. :)

    Demi, Adult female, Guild leader, Roleplayer & TES enthusiast
    Status: Inactive until further notice.
    I trust my instincts, more than I trust other peoples opinions.
    Four years, and still present. Sanguine still lives.
  • Iorail
    Iorail
    ✭✭✭✭
    Persecom wrote: »
    Iorail wrote: »
    Disable all addons, but if you have EsoHead, delete that complete, then try to log in.

    I find it somewhat frustrating that what you just suggested worked... Thanks lorail!

    Sorry that yours isn't working still DragonMother. I hope you can play next week!

    I'm glad I could be of help!

    I only knew this cause it happened to me on my main character, which is the only one that was using addons, my mules didn't have any addons so I could log in on then with no problem. Then, after trying one by one to see which addon was the problem, I found a the conflict on ESOHead, so I delete both ESOHead and ESOHead Markers, and the problem was solved instantly.
    (This 2 addons were abandoned of the sort/reworked and now one took the place of the two, MapMarkers[ESOhead])
  • Iorail
    Iorail
    ✭✭✭✭
    DragonMother wrote: »
    Iorail wrote: »
    Disable all addons, but if you have EsoHead, delete that complete, then try to log in.

    I did, even went as far as to clear my addon folder from loading up at all.

    Delete the addon folder completely (the folder itself), also, if you use or have Minion (addon manager), Delete that also completely out of your PC.
    Edited by Iorail on May 10, 2014 2:48AM
  • GossiTheDog
    GossiTheDog
    ✭✭✭✭✭
    Esohead addon. It's the same thing over and over with that addon.
  • Zylander
    Zylander
    Soul Shriven
    Thank you! Disabling Esohead fixed the issue for me, I didn't have to delete the addons folder
  • Eldartar
    Eldartar
    ✭✭✭✭
    Not been able to log in and stay 'in' since the migration, I was hoping the 1.3.3. patch would have a fix to cure this ................ but NO! I have no clue how far they have got in finding a 'fix' for this issue it's been 6 days now and I am getting more and more hacked off with the way this issue is being handled.
  • Silri
    Silri
    Soul Shriven
    I can't log in at all with any of my characters, still, been like this since the last patch, same error screen
    We have contacted our Customer support team to help you solve your issue.
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