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Please don't rollback the whole server

  • ADarklore
    ADarklore
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    I'd rather they just keep servers as is and BAN all the players who benefited from using the exploit, because clearly they KNEW something was amiss. Surely there couldn't be THAT many accounts that would need to be actioned, after all, the PTS was only up a short period of time.
    CP: 2078 ** ESO+ 2025 Content Pass ** ~~ ***** Strictly a solo PvE quester *****
    ~~Started Playing: May 2015 | Stopped Playing: July 2025~~
  • shadyjane62
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    ganzaeso wrote: »
    @ZOS_Kevin

    If the server must roll back, only roll back accounts that logged into PTS. Then Track down any transactions they made on live after PTS went live. Hopefully this was caught before anyone thought to exploit it heavily.

    That would be work. Easier for them to rollback despite all of us losing out big time.
  • oldbobdude
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    I was running geysers with a friend and got kicked. I had just gotten my staff style sheet 2 or 3 geysers before getting kicked. So, not so long. Do I have proof? No. I don’t take screenshots of my loot. Still I don’t care so much about the staff but I do care that I ran down 4 leads for Velothi necklace morning. Not sure how long before the crash. A couple hours at most.
  • ESO_player123
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    ADarklore wrote: »
    I'd rather they just keep servers as is and BAN all the players who benefited from using the exploit, because clearly they KNEW something was amiss. Surely there couldn't be THAT many accounts that would need to be actioned, after all, the PTS was only up a short period of time.

    What about the goods/money those players transferred/sold/gifted to other unsuspecting players? I think in this situation a rollback is all they can do.
  • Alefroth
    Alefroth
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    Gorø wrote: »
    I'm sorry but fixing the entirety of the NA server that is now susceptible to the biggest economy crash in the history of the entire game (people with 1B gold and infinite mats), people losing their characters and gaining max CP and max collection is more important than a single outfit style drop.

    This. ^
  • Lags
    Lags
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    yaaa i just got the last page i needed after days of sitting in vvardenfell doing bosses. like hundreds and hundreds of kills. And i got it within like an hour of the servers going down. So i reallly hope they dont do somthing like that, although tbf they never have before
  • kyle.wilson
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    the servers
    igl789ao5vlr.gif
  • dcam86b14_ESO
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    What happened anyway? I havent been in game since last night.

    so PTS went live and so did some nasty bugs
    people were able to port their pts (fully maxed out toon, billion in gold, and several crowns) over into live, it was like this for at least 20minutes until the pts was pulled and then the live server.
    We all know what players can do in 1 min with these exploits let alone 20mins.
  • dcam86b14_ESO
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    I am just glad I was on PTS viewing houses and never relogged into live
  • TX12001rwb17_ESO
    TX12001rwb17_ESO
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    sarahthes wrote: »
    We need a rollback, the damage caused by a bunch of dirty exploiters bringing back tens of billions of gold from the PTS to Live has to be fixed by any means necessary otherwise the player economy will see prices double overnight, infact saying they double would be an understatement because a lot of these players would of brought back their PTS template characters who have containers which contain infinite materials, there would be a complete economical collapse.

    Someone mentioned on another thread before they saw someone giving away over 200 attunable stations away for free, the fact they did not try to charge for them also implies they brought back billions of gold, that is a very bad thing.

    People got the gold and mats without doing anything wrong. The people who distributed it are obviously wrong, but merely getting the gold by accident was not the fault of the players. To get it you just had to go to PTS and make a new character. That's it.

    They chose to log onto the PTS characters when they knew what that would entail.
  • Elf_Boy
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    To think I was only worried about my daily reward. :)
    ** Asus Crosshair VI Hero, Ryzen 1800x, 64GB DDR4 @ 3000, GTX 1080 ti, 4K Samsung 3d Display m.2 Sata 3 Boot Drive, m.2 x4 nvme Game Drive **
  • HatchetHaro
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    ADarklore wrote: »
    I'd rather they just keep servers as is and BAN all the players who benefited from using the exploit, because clearly they KNEW something was amiss. Surely there couldn't be THAT many accounts that would need to be actioned, after all, the PTS was only up a short period of time.

    Not possible. The consequences of this error are so big that people already know the server would be rolled back the moment it was discovered, and everything that they did from that point on until the server went offline would be entirely inconsequential and would be reversed nonetheless, which just disproves maliciousness in their actions.

    It'd also be extremely difficult to prove that this "exploit" was abused; plenty of players have addons that automate a bunch of things, like depositing gear and gold into the bank. I suspect that it would be difficult (not impossible) for them to tell whether certain actions were taken from the PTS server and which ones were taken from the NA-Live server, since both were using the same database and both could technically be logged into at the same time.
    Best Argonian NA and I will fight anyone for it

    20 Argonians

    6x IR, 6x GH, 7x TTT, 4x GS, 4x DB, 1x PB, 4x SBS, 1x MM, 1x US, 1x Unchained
  • hiyde
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    Common sense would indicate that "crossing the line" to expoitville would have been logging into live and doing ANYTHING that moved PTS items or gold out of inventory. That's worthy of a perma-no-appeal-ever ban.

    The right thing to have done was log out and raise the alarm that all the PTS riches are on their LIVE character (as I'm sure lots of people did).
    Edited by hiyde on April 16, 2024 1:39AM
    @Hiyde GM/Founder - Bleakrock Barter Co (Trade Guild - PC/NA) | Blackbriar Barter Co (Trade Guild-PC/NA)
  • kyle.wilson
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    Bans? Most of the people found themselves in the wrong place at the wrong time.
    If maliciousness occurred after finding that out, that would be a different story.
    This is a mistake that occurred on the corporate side that lead to this major downtime issue.
  • TKo_ROUSE
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    I am just glad I was on PTS viewing houses and never relogged into live

    You realize by logging into pts you participated in this nasty bug. Basically the pts and live database were the same so if you made a new pts character or deleted one it was replicated on live. If you bought a house for one crown you got it on live. You might not have noticed if you didn’t log in but it was there.

    For example a lot of players delete characters on a pts or do stupid things like burn mats. Dump gold. So a lot of really bad damage was committed in that time. As well as some people knowingly finding this out and likely exploiting billions in gold into the live economy or buying everything in the show for one crown.
    sarahthes wrote: »
    We need a rollback, the damage caused by a bunch of dirty exploiters bringing back tens of billions of gold from the PTS to Live has to be fixed by any means necessary otherwise the player economy will see prices double overnight, infact saying they double would be an understatement because a lot of these players would of brought back their PTS template characters who have containers which contain infinite materials, there would be a complete economical collapse.

    Someone mentioned on another thread before they saw someone giving away over 200 attunable stations away for free, the fact they did not try to charge for them also implies they brought back billions of gold, that is a very bad thing.

    People got the gold and mats without doing anything wrong. The people who distributed it are obviously wrong, but merely getting the gold by accident was not the fault of the players. To get it you just had to go to PTS and make a new character. That's it.

    They chose to log onto the PTS characters when they knew what that would entail.

    No most people logged onto pts to test stuff. They had no idea that this would transfer to live. Read above.
  • HatchetHaro
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    sarahthes wrote: »
    We need a rollback, the damage caused by a bunch of dirty exploiters bringing back tens of billions of gold from the PTS to Live has to be fixed by any means necessary otherwise the player economy will see prices double overnight, infact saying they double would be an understatement because a lot of these players would of brought back their PTS template characters who have containers which contain infinite materials, there would be a complete economical collapse.

    Someone mentioned on another thread before they saw someone giving away over 200 attunable stations away for free, the fact they did not try to charge for them also implies they brought back billions of gold, that is a very bad thing.

    People got the gold and mats without doing anything wrong. The people who distributed it are obviously wrong, but merely getting the gold by accident was not the fault of the players. To get it you just had to go to PTS and make a new character. That's it.

    They chose to log onto the PTS characters when they knew what that would entail.

    As a matter of fact, we did not know. Our group has scheduled a raid for 5pm ET (5am my time) on the PTS to test out the new trial, and when the PTS finally went online at 5:30pm, we all logged in.

    In order to know "what that would entail", people would first have to find out what is going on, either by experiencing it themselves or keeping track of active communications within the community.

    I did bring up the possibility of people trying to exploit this, but since we had realized that the server would be rolled back (lots of combined software development experience in the group to reach that conclusion), any havoc anyone decides to cause from that point on would be entirely inconsequential.

    For the record, I do not believe any of us in the group went ahead to do those things; we scheduled the raid for next day and logged off to do something else or play on the EU server.
    Best Argonian NA and I will fight anyone for it

    20 Argonians

    6x IR, 6x GH, 7x TTT, 4x GS, 4x DB, 1x PB, 4x SBS, 1x MM, 1x US, 1x Unchained
  • React
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    ADarklore wrote: »
    I'd rather they just keep servers as is and BAN all the players who benefited from using the exploit, because clearly they KNEW something was amiss. Surely there couldn't be THAT many accounts that would need to be actioned, after all, the PTS was only up a short period of time.
    sarahthes wrote: »
    We need a rollback, the damage caused by a bunch of dirty exploiters bringing back tens of billions of gold from the PTS to Live has to be fixed by any means necessary otherwise the player economy will see prices double overnight, infact saying they double would be an understatement because a lot of these players would of brought back their PTS template characters who have containers which contain infinite materials, there would be a complete economical collapse.

    Someone mentioned on another thread before they saw someone giving away over 200 attunable stations away for free, the fact they did not try to charge for them also implies they brought back billions of gold, that is a very bad thing.

    People got the gold and mats without doing anything wrong. The people who distributed it are obviously wrong, but merely getting the gold by accident was not the fault of the players. To get it you just had to go to PTS and make a new character. That's it.

    They chose to log onto the PTS characters when they knew what that would entail.

    Wow, you guys are actually unhinged.

    Imagine logging into the PTS to test the new spellcrafting system. Surely everyone doing this knew that somehow their PTS template characters would overwrite their live characters, and thus should be banned for exploiting!
    @ReactSlower - PC/NA - 2000+ CP
    React Faster - XB/NA - 1500+ CP
    Content
    Twitch.tv/reactfaster
    Youtube.com/@ReactFaster
  • hiyde
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    I'm sure most reasonable folks would agree:

    Logging into PTS: no punishment
    Logging into LIVE afterwards: no punishment
    Doing *anything* to launder the PTS loot/gold *on live*: Straight to Banistan.
    @Hiyde GM/Founder - Bleakrock Barter Co (Trade Guild - PC/NA) | Blackbriar Barter Co (Trade Guild-PC/NA)
  • kargen27
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    Orbital78 wrote: »
    Hopefully they can cross reference who was on PTS and just fix those accounts, I don't even use PTS and would lose a whole mornings worth of legit gameplay. Are there really even that many accounts that logged into PTS this morning, I would hope it wouldn't be that hard to fix and just ban those that exploited the error.

    problem being how much stuff did they transfer to other accounts. I know some players with more than ten accounts so it potentially gets complicated chasing stuff down.
    and then the parrot said, "must be the water mines green too."
  • Vulkunne
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    Azrael001 wrote: »
    I have spent 16 and a half hours and cleared 412 geysers and I FINALLY got the Ul'vor staff today from a geyser. If that has to be rolled back to save characters, that would only be fine if you add the pages to the event store for 5 tickets and extent the event by at least 2 days. This grind is the worst I've seen yet for a time-limited item and honestly doing any more of it will probably make me rapidly reach my breaking point with ESO after all these years. AND I've still got the Vvardenfell pages to get.

    I would keep this in mind and be prepared to open a ticket with Support. In fact, don't know if I wouldn't go ahead and open that ticket sooner rather than later.

    Its too bad you can't login to produce evidence of this now but maybe something can be done. I hope so. gl
    Edited by Vulkunne on April 16, 2024 2:31AM
    Perhaps this is where a ronin such as you belongs. Today, Victory is mine. Long Live the Empire.
  • Vulkunne
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    We need a rollback, the damage caused by a bunch of dirty exploiters bringing back tens of billions of gold from the PTS to Live has to be fixed by any means necessary otherwise the player economy will see prices double overnight, infact saying they double would be an understatement because a lot of these players would of brought back their PTS template characters who have containers which contain infinite materials, there would be a complete economical collapse.

    Someone mentioned on another thread before they saw someone giving away over 200 attunable stations away for free, the fact they did not try to charge for them also implies they brought back billions of gold, that is a very bad thing.

    Exactly. Sounds like this will be one mess to undo and I would encourage action against them, especially if I was a server tech having my job/life made even more difficult because of scrubs like this.

    Saddle up, lock & load, search and destroy.
    Edited by Vulkunne on April 16, 2024 4:00AM
    Perhaps this is where a ronin such as you belongs. Today, Victory is mine. Long Live the Empire.
  • Beilin_Balreis_Colcan
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    So PTS characters were somehow being replicated on the live servers? The next few meetings for the related software teams should be interesting, then... :)
    PC(Steam) / EU / play from Melbourne, Australia / avg ping 390
  • sarahthes
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    ADarklore wrote: »
    I'd rather they just keep servers as is and BAN all the players who benefited from using the exploit, because clearly they KNEW something was amiss. Surely there couldn't be THAT many accounts that would need to be actioned, after all, the PTS was only up a short period of time.

    What about all the players whose only crime was to delete an existing char on PTS and make a new char for testing things?

    Every single one of those accounts, whether they logged from PTS to live or not, got boosted to 3600 CP, given 1 billion gold, and given max other currencies. Also, the characters they deleted on PTS got deleted on live.

    So should they just permanently lose their characters???? Even though they didn't log from PTS to live? Because the databases got linked, and what was done on PTS got done to characters and accounts on live.
  • katorga
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    Tongue in cheek...this patch is so bad it ruined Live before even getting out of PTS. :D

    Assuming what I read in forums is what actually happened, roll back. Start over. Delay PTS by 1 week or more.



  • HatchetHaro
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    vsrs_au wrote: »
    So PTS characters were somehow being replicated on the live servers? The next few meetings for the related software teams should be interesting, then... :)

    I hope that those meetings would entail developing plans on a more robust pipeline to ensure the same mistake can not happen again (not in a "yell at employee" way, but more a "make it literally impossible" way). Laying blame on individual employees would do nothing productive.
    Best Argonian NA and I will fight anyone for it

    20 Argonians

    6x IR, 6x GH, 7x TTT, 4x GS, 4x DB, 1x PB, 4x SBS, 1x MM, 1x US, 1x Unchained
  • DoofusMax
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    I was on PTS when it went boom and I'm not at all worried about blowback. I found the Craglorn entrance to the West Weald, found three or four wayshrines, between there and Skingrad, had one NPC interaction along the way, ignored Leramil, and was on my way out of Skingrad to find the Reaper's March and Gold Coast entrances (if they exist) when they took it down. Nothing bought, in-game mail not collected (existing PC NA character, so that carried over), ... I'm mostly miffed about being locked out of the game during my regular play time and during an event. That's some event tickets and reward boxes that I'm not going to get unless ZOS does something like extend the event for a day on PC NA.

    I'm going to share the frustration of players who may have proc'd something nice during that window between PTS going up and both servers being taken down, but I wasn't there, so I am only missing the potential play time and counting myself lucky on that.
    I'm fresh out of outrage, but I could muster up some amused annoyance if required.
  • EchoesofThunder
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    Well, they may have to roll back more than one day, because the PTS and Live are kinda on different schedules. Common sense suggests in such a case they'll extend the event by that many days.
  • hiyde
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    sarahthes wrote: »
    ADarklore wrote: »
    I'd rather they just keep servers as is and BAN all the players who benefited from using the exploit, because clearly they KNEW something was amiss. Surely there couldn't be THAT many accounts that would need to be actioned, after all, the PTS was only up a short period of time.

    What about all the players whose only crime was to delete an existing char on PTS and make a new char for testing things?

    Every single one of those accounts, whether they logged from PTS to live or not, got boosted to 3600 CP, given 1 billion gold, and given max other currencies. Also, the characters they deleted on PTS got deleted on live.

    So should they just permanently lose their characters???? Even though they didn't log from PTS to live? Because the databases got linked, and what was done on PTS got done to characters and accounts on live.

    I think any reasonable person would draw the line at logging into Live and doing anything with the PTS gold/loot. That's where it turns from innocent to intentional exploiting. I also think that's what ADarklore meant.
    @Hiyde GM/Founder - Bleakrock Barter Co (Trade Guild - PC/NA) | Blackbriar Barter Co (Trade Guild-PC/NA)
  • Medwynd
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    Gorø wrote: »
    I'm sorry but fixing the entirety of the NA server that is now susceptible to the biggest economy crash in the history of the entire game (people with 1B gold and infinite mats)

    You realize people already have over a billion gold right?
  • krayphysh
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    ADarklore wrote: »
    I'd rather they just keep servers as is and BAN all the players who benefited from using the exploit, because clearly they KNEW something was amiss. Surely there couldn't be THAT many accounts that would need to be actioned, after all, the PTS was only up a short period of time.

    I agree. Those of us who did nothing wrong don't deserve to lose any progress that we've made. Time is the most valuable aspect that we have, and I know many of us have invested ridiculous amounts of our personal time earning rewards and grinding for those style pages. Anyone who chose to indulge in the exploit did so knowing it was wrong, and only those few should have to deal with any consequences whatsoever.
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