As an old player (who pass all trifectas in game (not including only last 2 dlc trials), fishing and professionally threw pies and mud at people), I'll take a couple of notes. The latest zos updates did some really good stuff, but it's not enough. And in the process, they make even more mistakes that need to be corrected.

1. For example. New arcanist class. Is it generally good? - Yes. New skills, visual component and more.
And what's wrong with him? -He just broke the whole combat. Any other class, even with vast experience in the game, is noticeably inferior to the pumped arcanist, who receives incredible protection and damage, adding to everything this ability to move in dynamics and play effectively for all roles. Why do you need other classes if there is an arcanist? - he literally gives almost everything you need in huge sizes. In addition, only for the arcanist unique gameplay through the beam (Unfortunately, his beam only works through one build. It cannot be used on other classes and will only work HERE) (All other classes are a copy of each other. The only difference is in visual effects. All builds and mechanics of builds and classes are exactly the same. Even more, you can assemble an arcanist through the same template and voila, you will get a perfect copy again! And what's more, as it turned out, it already has a very well balanced zos for both mage and stamina. Surprising, isn't it? This means that soon the arcanist's beam will die from a nerf and the arcanist will become like everyone else). It's literally P2W.
2. The complete lack of a sense of class. It doesn't matter if you play as a templar or a necromancer, you won't feel it at all. You are just the same class, just with different effects. (For example, as an idea. Give Cleansing ritual templar skill to forbid corpses from spawning in this area and allow the templar to bless corpses so that the necromancer cannot use them. Even such a trifle would make the class unique).
3. Lack of content. PvE releases an unimaginably small amount of content in 2023. And even that one comes with ready-made presets, this is the work of literally 2 people in 1-2 months. All other presets and textures can be bought using freelancing and AI. And what's more, even this content uses a crazy amount of OLD ELEMENTS! Which, by the way, were not even fixed and left in the same state as on the day the game was released.
4. In other games, for a small cost of just the game itself, developers rivet a crazy amount of cosmetics that you can get for FREE, DLCs come out in the form of simple updates, and they get money thanks to the community support itself and separate cosmetics that you can simply buy to your taste at any time. AND DO NOT LIMIT COSMETICS IN THE GAME TO SUCH A STATE THAT GLOWING AND COOL OUTFIT WILL BE ONLY IN KROWNSTORE FOR 999999 CROWNS AND SUPER BEAUTIFUL THINGS ONLY IN CRATES.
5. Pvp is dead. Not a single map has been issued even for bg since the time of murkmire. This is way worse than awful.... Zos, modders are ready to make you maps LITERALLY FREE for a change if you ask them, but you don't need it.

This is not a small list of reasons why I stopped coming in and donating to the game. The developers themselves are not very interested in it. They can make each update literally like an ENTIRE CHAPTER with new mechanics, but they don't want to do that.

P.S. Server hardware update made the optimization even worse. How do you even do it? Why is the game lagging with my rtx 3060, ryzen 7, 32gb ram and inthernet 1gb/sec IN RUSSIA. I don't have lags in any game like this one!