Disconnection issues with ESO recently.

Primordialaeon · August 2023

I've been experiencing connection issues over the last couple of days and had a somewhat fatal issue that resulted in me having to repair the game earlier today. anyone else having these issues? my ISP is comcast but I'm on Wifi.

Charmic · August 2023

dragonlord500 wrote: »

I've been experiencing connection issues over the last couple of days and had a somewhat fatal issue that resulted in me having to repair the game earlier today. anyone else having these issues? my ISP is comcast but I'm on Wifi.

Yes, I have the same experience.

ZOS_Kevin · August 2023

Are you getting an error when this happens?

Primordialaeon · August 2023

201 error

Primordialaeon · August 2023

I just disconnected and having an error 103

ZOS_Volpe · August 2023

Hello,

We have gone ahead and moved this thread to a category we think is more suitable for this topic, General Help Tech Support.

Thank you for your understanding.

Primordialaeon · August 2023

and now its back to the 201 error. I cant keep repairing the game all the time.

Marcus684 · August 2023

dragonlord500 wrote: »

and now its back to the 201 error. I cant keep repairing the game all the time.

It might be time to do a complete delete and reinstall of the game rather than a repair. I have no idea what those error codes mean, but if repairing isn't working then maybe a complete reinstall might give better results.

ZOS_FalcoYamaoka · August 2023

Hi!

Please see if this will help with the issue.

Sarannah · August 2023

dragonlord500 wrote: »

I've been experiencing connection issues over the last couple of days and had a somewhat fatal issue that resulted in me having to repair the game earlier today. anyone else having these issues? my ISP is comcast but I'm on Wifi.

For gaming I would always recommend using cabled internet.

When using WiFi, make sure your connection does not re-make the connection every xx time or whenever it finds a better connection. As this may disconnect you.
Also make sure there is no interference, which can drop the signal for even a microsecond. As the game will often see that as a disconnect and will drop you out of the game.
Sending too much data(gaming) through WiFi may also cause a disconnect, due to the receiver being unable to process that much data that fast.

A disconnection is not a crash/fatal issue though, so for help with that you will have to be more specific. Or look around the forums for players with a similar issue and how they solved it.

PS: If you crash(or disconnect), keep in mind it takes a few minutes(3-5) for the server to notice your connection dropped. During that time you will get various error messages when trying to log in again, as you are technically still logged in.

PPS: Took this from another thread about having to keep repairing the game, maybe this helps you: If you have an SSD, after closing any program wait atleast 10 seconds before doing a reboot or shutdown of your computer. Files may seem corrupted to the ESO installation and ask for a repair, if the SSD is still moving files around while you shutdown/reboot your computer. Normally playing ESO will fix this over time, if you keep doing the 10 second rule. Note: The files only seem corrupted, they aren't actually corrupted. Running ESO more often will allow the SSD to finish transferring the files over time, and should solve your error after a few days. (if this is your issue) (actually had this issue myself)

ZOS_Bill · August 2023

For anyone currently experiencing disconnections, there are some further steps you can take in our FAQ linked below.

Connection Troubleshooting - Technical Support - The Elder Scrolls Online