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Disconnection issues with ESO recently.

dragonlord500
dragonlord500
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I've been experiencing connection issues over the last couple of days and had a somewhat fatal issue that resulted in me having to repair the game earlier today. anyone else having these issues? my ISP is comcast but I'm on Wifi.
Edited by ZOS_Volpe on August 30, 2023 7:39PM
Guild master of Darkness of Sanguinaris. Birthday is December 4th.
  • Charmic
    Charmic
    I've been experiencing connection issues over the last couple of days and had a somewhat fatal issue that resulted in me having to repair the game earlier today. anyone else having these issues? my ISP is comcast but I'm on Wifi.

    Yes, I have the same experience.
  • ZOS_Kevin
    ZOS_Kevin
    Community Manager
    Are you getting an error when this happens?
    Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter
    Staff Post
  • dragonlord500
    dragonlord500
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    201 error
    Guild master of Darkness of Sanguinaris. Birthday is December 4th.
  • dragonlord500
    dragonlord500
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    I just disconnected and having an error 103
    Guild master of Darkness of Sanguinaris. Birthday is December 4th.
  • ZOS_Volpe
    ZOS_Volpe
    admin
    Hello,

    We have gone ahead and moved this thread to a category we think is more suitable for this topic, General Help Tech Support.

    Thank you for your understanding.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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    Staff Post
  • dragonlord500
    dragonlord500
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    and now its back to the 201 error. I cant keep repairing the game all the time.
    Guild master of Darkness of Sanguinaris. Birthday is December 4th.
  • Marcus684
    Marcus684
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    and now its back to the 201 error. I cant keep repairing the game all the time.

    It might be time to do a complete delete and reinstall of the game rather than a repair. I have no idea what those error codes mean, but if repairing isn't working then maybe a complete reinstall might give better results.
    Edited by Marcus684 on August 30, 2023 8:27PM
  • ZOS_FalcoYamaoka
    Hi!

    Please see if this will help with the issue.
    Staff Post
  • Sarannah
    Sarannah
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    I've been experiencing connection issues over the last couple of days and had a somewhat fatal issue that resulted in me having to repair the game earlier today. anyone else having these issues? my ISP is comcast but I'm on Wifi.
    For gaming I would always recommend using cabled internet.

    When using WiFi, make sure your connection does not re-make the connection every xx time or whenever it finds a better connection. As this may disconnect you.
    Also make sure there is no interference, which can drop the signal for even a microsecond. As the game will often see that as a disconnect and will drop you out of the game.
    Sending too much data(gaming) through WiFi may also cause a disconnect, due to the receiver being unable to process that much data that fast.

    A disconnection is not a crash/fatal issue though, so for help with that you will have to be more specific. Or look around the forums for players with a similar issue and how they solved it.

    PS: If you crash(or disconnect), keep in mind it takes a few minutes(3-5) for the server to notice your connection dropped. During that time you will get various error messages when trying to log in again, as you are technically still logged in.

    PPS: Took this from another thread about having to keep repairing the game, maybe this helps you: If you have an SSD, after closing any program wait atleast 10 seconds before doing a reboot or shutdown of your computer. Files may seem corrupted to the ESO installation and ask for a repair, if the SSD is still moving files around while you shutdown/reboot your computer. Normally playing ESO will fix this over time, if you keep doing the 10 second rule. Note: The files only seem corrupted, they aren't actually corrupted. Running ESO more often will allow the SSD to finish transferring the files over time, and should solve your error after a few days. (if this is your issue) (actually had this issue myself)
  • ZOS_Bill
    ZOS_Bill
    admin
    For anyone currently experiencing disconnections, there are some further steps you can take in our FAQ linked below.

    Connection Troubleshooting - Technical Support - The Elder Scrolls Online
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
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