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Can't connect Amazon to my ESO account

VesuviaBennet22
VesuviaBennet22
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Whenever I try it tells me my Amazon account is attached to another ESO account, but Ive already checked the only other one I have is a steam account and that isn't attached to Amazon. How do I fix this? It also says I claimed the latest Prime Gaming bundle but since it wouldn't attach, I don't have it. itztb2vwm0q1.png
  • fizl101
    fizl101
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    Do you have another email address also linked to that prime account? My husband and I have a family prime account. He cant get the prime freebies as I get them on my email address attached to the prime account and it wont allow 2 addresses connected to the same prime to claim
    Soupy twist
  • VesuviaBennet22
    VesuviaBennet22
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    fizl101 wrote: »
    Do you have another email address also linked to that prime account? My husband and I have a family prime account. He cant get the prime freebies as I get them on my email address attached to the prime account and it wont allow 2 addresses connected to the same prime to claim

    I don't, I only have the one email address and its not associated with my steam account, its associated with this account. I've tried everything and it says on Amazon I have nothing connected to it.
  • ZOS_Bill
    ZOS_Bill
    admin
    @VesuviaBennet22

    Our FAQ linked below may help with your Amazon linking issue.

    How do I link/unlink my Amazon account to ESO?
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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