Can't connect Amazon to my ESO account

VesuviaBennet22 · August 2023

Whenever I try it tells me my Amazon account is attached to another ESO account, but Ive already checked the only other one I have is a steam account and that isn't attached to Amazon. How do I fix this? It also says I claimed the latest Prime Gaming bundle but since it wouldn't attach, I don't have it.

fizl101 · August 2023

Do you have another email address also linked to that prime account? My husband and I have a family prime account. He cant get the prime freebies as I get them on my email address attached to the prime account and it wont allow 2 addresses connected to the same prime to claim

VesuviaBennet22 · August 2023

fizl101 wrote: »

Do you have another email address also linked to that prime account? My husband and I have a family prime account. He cant get the prime freebies as I get them on my email address attached to the prime account and it wont allow 2 addresses connected to the same prime to claim

I don't, I only have the one email address and its not associated with my steam account, its associated with this account. I've tried everything and it says on Amazon I have nothing connected to it.

ZOS_Bill · August 2023

@VesuviaBennet22

Our FAQ linked below may help with your Amazon linking issue.

How do I link/unlink my Amazon account to ESO?