Your account has been permanently banned.

Rikkadir · August 2023

Just tried to play the game (08:00 BST) and got the above message when connecting.
I played yesterday and completed the weekly endeavor with my Warden, solo.
I received an eMail saying "this account has been caught cheating"
What is going on? I have done nothing wrong. I have never cheated in my life.
Gutted.

fizl101 · August 2023

Put in an appeal for the ban. Lots of people on ps eu are being affected by it. I think its related to the bug a few weeks ago with endeavors resetting in reapers march

Rikkadir · August 2023

fizl101 wrote: »

Put in an appeal for the ban. Lots of people on ps eu are being affected by it. I think its related to the bug a few weeks ago with endeavors resetting in reapers march

I complete the endeavors every day. Only once did one reset, and not in Reapers March.
And where do we all appeal?
Thanks for the reply.

fizl101 · August 2023

I haven't had to appeal myself, but I think it would be via raising a ticket on the ESO website. Not sure if replying to the email received would also work

Try here selecting i can't log in

https://help.elderscrollsonline.com/#en/home/category/16

Rikkadir · August 2023

fizl101 wrote: »

I haven't had to appeal myself, but I think it would be via raising a ticket on the ESO website. Not sure if replying to the email received would also work

Try here selecting i can't log in

https://help.elderscrollsonline.com/#en/home/category/16

I submitted a ticket, what good that will do.
I PAID for one month ESO Plus on 24th July, 2023, and then the free trial starts, and now permanently banned for no reason. Seriously stressed and gutted. This is a life shortening experience.
Thanks for the help, fizl101, much appreciated.

fizl101 · August 2023

No problem, hope you get it sorted

Rikkadir · August 2023

fizl101 wrote: »

No problem, hope you get it sorted

Yes, and not just me but hundreds of others too.
ESO is going to lose players. It's all over YouTube as well.

Rikkadir · August 2023

As this seems sorted now, this thread can now be closed if you wish.
Hope not to experience this real life health draining issue again.
Thenk you.

ZOS_Bill · August 2023

Thank you for the update letting us know that this issue has been resolved. With that being the case, this thread will be closed from further comments.