Forums can no longer be read unless you're logged in?

FluffWit · March 3

Lots of folks on reddit complaining they can no longer read here without an account.

Is this intentional?.... as I type that I immediately thought "surely it cant be intentional, it's literally the only place people can read the patch notes".

So yeah, what's going on?

merpins · March 3

My guess is to prevent people bypassing suspensions on the forums. You can still read even if you're suspended, but I mean... Patch notes are on the forums, so that would be a kind of weird thing to gatekeep.

VictorDragonslayer · March 3

People who never bothered to create a forum account won't be able to read patch notes and possible solutions for different problems.

@ZOS_Kevin Can you, please, provide additional information on forums being hidden behind registration?

disintegr8 · March 3

Might be related to the current problem logging into the game.

ZOS_Kevin · March 3

Hi all, this is not intentional. We are looking into the issue now.

ZOS_Kevin · March 3

Hi all, seems like we are close to a solution here. Players should be able to see the forum now without an account. We are working to make sure this fix is stable, but we should be in the clear shortly.

katanagirl1 · March 3

I can see forums pages now when not logged in, as it was before.

Thanks for the fix!

phairdon · May 14

This bug is back, for me at least. Cannot read the forum without logging in tonight. Why? Who knows.

Phaedrathallassa · May 14

Can confirm, this bug is back. Had to log in to view the forums, and others without a forum account cannot view at all.

DinoZavr · May 14

The bug is back.
I was searching some ESO information with Google. When the links led to the Forum posts, i was demanded to log in.
In general, this is BAD for the health of the game and new players influx. As search engine robots will stop indexing Forums and ESO shall turn into some conspiracy "closed society" instead of widely accessible MMO.

FluffWit · May 14

Had this problem too, just tagging so hopefully someone sees this problem is back....

@ZOS_Bill @ZOS_GinaBruno

OutLaw_Nynx · May 15

Bug is still an issue as of 8pm EST.

JuRuu · May 15

The 🐛is back

OutLaw_Nynx · May 15

Okay, still an issue

ZOS_Kevin · May 15

Hi All, we are looking into this at the moment. We'll update once this is resolved.

Skullstachio · May 15

I can vouch on this, it is an issue that, "if" intentional, will undoubtedly backfire and no doubt affect the games bottom line.

ZOS_Kevin · May 15

Skullstachio wrote: »

I can vouch on this, it is an issue that, "if" intentional, will undoubtedly backfire and no doubt affect the games bottom line.

Just going to follow up on this now, this is not intended. We are working with our forum provider now to get the forum back online for anyone without an account.

ZOS_Kevin · May 15

Hi All, just to follow up here. We have identified and resolved the issue and the forum should be visible again for those without a forum account. If this issue shows up again, please tag us and we'll investigate.

Thanks for letting us know about the issue. Quite a way to start the day!

blktauna · May 15

I tried on mobile around noontime EST and I could not read without logging in.

ZOS_Bill · May 16

@blktauna

The forums without a login should be working now. If you are having issues on mobile, please try clearing the browser cache and cookies.