Maintenance for the week of May 18:
· [COMPLETE] NA megaservers for maintenance – May 18, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
· [COMPLETE] EU megaservers for maintenance – May 18, 8:00 UTC (4:00AM EDT) - 13:00 UTC (9:00AM EDT)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!
Need assistance for a perma-banned player
On Wednesday of last week, my friend was permanently banned from ESO. He was told it was precautionary, but has had no other communication with ZOS. He can't even make an account here to follow up on it. Is there anyone that can help or advise? He missed the end of the last event and has missed all of the current one. The number they gave him to track the incident is [230405-002998]. Many thanks in advance for your support.