Just to be sure...You talking about ESO?

I'm liking it as well. I have rolled 7 toons so far and opted for a 6 month sub. Life (in Tamriel) is good!

StarScythe wrote: »

I just wanted to say that you guys working at Zenimax are doing a great job customer service wise, managing the gold selling / spamming situation and addressing bugs. I recently had a problem with a quest and some additional separate questions. In both cases Zenimax got back to me and acknowledged my problems and tried to answer my questions within an hour. Even after I replied to those requests seeking further clarification or help they still got back to me within 2-3 hours. I have seen a huge reduction in the amount of botting and gold spamming I've encountered this last week.

You're doing a great job Zenimax! Great customer service! Great game management! Great community relations!

Can't really tell if you are being sarcastic here . . .

Dita wrote: »

StarScythe wrote: »

I just wanted to say that you guys working at Zenimax are doing a great job customer service wise, managing the gold selling / spamming situation and addressing bugs. I recently had a problem with a quest and some additional separate questions. In both cases Zenimax got back to me and acknowledged my problems and tried to answer my questions within an hour. Even after I replied to those requests seeking further clarification or help they still got back to me within 2-3 hours. I have seen a huge reduction in the amount of botting and gold spamming I've encountered this last week.

You're doing a great job Zenimax! Great customer service! Great game management! Great community relations!

Can't really tell if you are being sarcastic here . . .

I'm not being sarcastic. I'm genuinely impressed with Zenimax through my own personal experiences in ESO. I don't know what other grudges some people have against Zenimax. ESO is a new game and I'm sure it will only get better.

I'm enjoying the game... bugs, glitches and the occasional downtime or lag and all... so yeah... Good on ya Zeni, keep up the good work

scruffycavetroll wrote: »

you apparently don't ask for much do you?

No, I never ask for much... easy way to always get more then you ask for and be pleasantly surprised, isn't it ?

stefaan.de.wasch1b16_ESO wrote: »

scruffycavetroll wrote: »

you apparently don't ask for much do you?

No, I never ask for much... easy way to always get more then you ask for and be pleasantly surprised, isn't it ?

or even more disappointed.

Have been in some major launches back from the Trammel launch to more recent ones, obviously including WoW patches & nerfs.

Yes there are issues but things are only getting better and I believe this will be the case in the future.

All in all, a decent game launch and as mentioned, life in Tamriel is good.

I too think they have been making good progress. hell this is their first multilayer game on such a big scale. frankly I was surprised I could login at all on day one, and get such great perfomance performance. Sure bots suck, but anyone who has played an Wow expansion at a lunch knows how to get a kill in. never waited for a boss more than 5 minutes, and at was only a couple of times. My only concerns are those nasty banns that seem to make it on to innocent players accounts. i hear there is lag and long load scenes, which I don't come across hat often, and never for very long. I guess what I'm really wanting to know is why am I so special? Why are other people getting so much crap and giving it back out in 10 fold

Tripp3r wrote: »

Suck ups are the worst...

they're doing allright, i'm keen for the future of ESO.
contrary to popular belief the problem with ESO isn't the developers, it's the quickly angered community.

As it is with every mmorpg just after launch... But it usualy gets better as the 30 days pass and FoTM gamers move on the other games...

Just as important to give positive feed back as well as negative (Forums being mostly negative normally). They have made some headway while trying to fix some of the major game issues at the same time. Good example.. I no longer get CSR email spam for reporting gold spammers, There has been a reduction in entry zone spam/dungeon bots (they may have progressed to higher zones). I actually went 2 days with out an in game mail spam instead of the 5 a day I was getting
Response from CSR's remain canned on initial response, but asking for clarification has resulted in someone actually reading the initial request and responding accordingly and much quicker then first few weeks

Obviously there is work to be done, but lets give credit for improvements they have made

dennissomb16_ESO wrote: »

Just as important to give positive feed back as well as negative (Forums being mostly negative normally). They have made some headway while trying to fix some of the major game issues at the same time. Good example.. I no longer get CSR email spam for reporting gold spammers, There has been a reduction in entry zone spam/dungeon bots (they may have progressed to higher zones). I actually went 2 days with out an in game mail spam instead of the 5 a day I was getting
Response from CSR's remain canned on initial response, but asking for clarification has resulted in someone actually reading the initial request and responding accordingly and much quicker then first few weeks

Obviously there is work to be done, but lets give credit for improvements they have made

Nope no signs of them up here.

Personally, I'm really enjoying ESO. I feel like if there is an MMO out there for me, this must be it. I also want to personally praise the customer support at Zenimax. They were super quick to respond to my ticket and helped me out a lot. I think that for an MMO, the launch of ESO has been almost entirely praiseworthy. Many of the complaints leveled against this game have been legitimate concerns, but I think they will be ironed out in time. I say good riddance to the rage-quitters and I hope enough of us stick around to see what's in store.