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I have no more patience left in me, move the EU server to the EU it's not acceptable.

  • Nuri
    Nuri
    Agree with the OP - the lag & downtime due to delayed animations when weapon-swapping causing untimely deaths, is at the very least frustrating.

    However the intention was always there to move the EU Megaserver to EU:
    Post back from March "...After the initial launch phase is over, we will move the European Megaserver to the European Datacenter..."

    I can understand that the Datacentre is still under development but Zenimax should acknowledge and address the unanticipated delay; they need to show that they are aware of the issues that people are experiencing as a consequence and most importantly - keep customer's updated. Advising that the move will be "coming in Future updates", shown halfway down a list of cosmetic changes shows a lack of priority.
  • hauke
    hauke
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    drschplatt wrote: »
    I'm sure this has already been said in this forum, but the location has nothing to do with the problems you're having. I play on the NA server out of Asia, MUCH farther than you are in Europe from the server. I've played 4 or 5 different MMOs with US based servers. They've all worked perfectly find at times and when they haven't worked, it's not been a physical distance problem but rather a code/software/network rout/ etc problem.

    Really, if your ISP is halfway decent, the distance should cause no more than a 250 - 350ms latency. In Taiwan I can get 200ms on a good day and 350ms on a bad day.

    250ms lag because of distance is unacceptable gamebraking in a game that needs reactiontime.

    if they don t repair this i will not continue subscribing
  • hauke
    hauke
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    Carnage2K4 wrote: »
    If they don't move it now, you cry...
    If they move it now and they have issues due to relative location, you cry...

    Either way all I expect is a lot of crying...
    If I can deal with 200ms ping in Australia indefinitely, you can deal with it in the EU for a few months...

    australia has 30 million people, europe has 450 million, we don t have to deal with it, we switch to another game with real european servers
  • Hodorius
    Hodorius
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    Audigy wrote: »
    While I agree that 180ms is more than a basic EU customer usually has with his or her 50-80ms, its still playable.

    If you live in a town in EU you usually have a ping about 11-15 ms on a EU server.
    If this game was a ego-shooter you would be kicked because of high ping.

    Green = good
    Red = bad
    p6hpr915n0hh.jpg
    This is from a f2p shooter I play during down times.


    Edited by Hodorius on May 5, 2014 7:42AM
  • phOnyUK
    phOnyUK
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    NiRN wrote: »
    They will move them when they're ready.

    Maybe they should move both the servers to the EU then see how smug you are.

  • Stormynature
    Stormynature
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    Sadly since all the good people (and some of us crims) left for the colonies, Europe just hasn't been the same...please give them a server if only so they can suck at the "teat of I need the low ping to be on an even playing ground with the APAC player skill level"
    A maxed out luggage draught horse should be allowed to carry a wayshrine
  • bugulu
    bugulu
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    Why are you so sure that server placement would solve the issue?
    People in North America have been comlaining about lag in their own server.
  • AlliN
    AlliN
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    Last couple of days lag is starting to be really annoying, half a second skill delays, much longer map transitions. It's about time to think about server migration.

    But most importantly - why the hell that people unaffected by the matter, like NA and Australia respond in that thread, trying to undermine something that was promised anyways.

    What gain you people have in it, stop being sad trolls. It does not affect you in any way, yet you still tell people from EU they cry about it? How stupid one must be to do that...
  • hauke
    hauke
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    i play World of Tanks, a free to play game, i play it free to play.
    i payed about 120 euro in that game, last 2 1/2 years
    they got an american an european an russian an asian server.
    really in america europe russia and asia
    if the lag goes above 100ms i stop playing as reaction time is too slow

    why can a free to play internet game offer a service

    FAR SUPERIOR

    to a game that takes 15 euro / month subscription fee ?

    you can rent a server for 10 euro /month, i should have a server in a server farm exclusivly dedicated to me !
  • hauke
    hauke
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    bugulu wrote: »
    Why are you so sure that server placement would solve the issue?
    People in North America have been comlaining about lag in their own server.

    placing the servers in europe won t adresse issues of the software running on the servers, thats true

    what it will adress is the basic issue of an aditional lag of 100ms-250ms because of physical distance

    if you do PvP and have a 100ms lag advantage because of physical distance, you will winn the fight if you got equal character and equal player skill

    in pvp a 100ms advantage is win , a 250ms advantage 1/4 of a second reactiontime advantage... no competition

    thats why a lot of americans are playing the so called "european" server

  • Jade1986
    Jade1986
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    I have no lag, unless the ocassional hickup in Cyrodiil... and yes, I'm European, and yes I play on the Euro server... so it's not a garantuee that you'll have less lag when the servers are moved to European soil... it really on depends on what network apprature is between your house and the servers.

    No garantuee at all...
    Yes it is guaranteed. Do a simple speed test to Frankfurt and then to Houston texas, the latency will go from a possible 20 ms to 160+ms. It will not fix everything, but it will fix the consistent latency.
  • Jade1986
    Jade1986
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    Osi wrote: »
    Elember wrote: »
    I don't live in EU so this issue does not effect me, however I can not for the life of me understand how or why Zenimax would launch with the EU server located anywhere but EU? It is so ridiculous it is painful to even think about....
    Probably so if there is any infrastructure changes that need to be made to the physical server, they can do it in house and make sure it is like a mirror of the NA server. Whether you want to believe it or not, the people running the physical EU server in Europe will be a skeleton crew; one that probably won't be as ready to handle physical maintenance as the full team back home if something goes awry.

    Better this than getting the accusation of preferential treatment of the NA server.
    Tell that to the SWTOR crew who had it in EU from the get go....they had plenty of problems at launch, but they fixed things just fine with the servers actually being in the EU.

  • Jade1986
    Jade1986
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    Hexi wrote: »
    BrassRazoo wrote: »
    While their at it build an Australian / South East Asian server.

    There simply isn't enough players to support it. You would complain that the servers are empty. It's what has happened in every game that has had APAC specific servers.
    That totally explains why Blizzard has Asia, and Oceanic servers for Diablo III.....its population is not that high in asia, but they still have it....because it makes sense and they realize you have to spend money to make money.
  • Jade1986
    Jade1986
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    hauke wrote: »
    Carnage2K4 wrote: »
    If they don't move it now, you cry...
    If they move it now and they have issues due to relative location, you cry...

    Either way all I expect is a lot of crying...
    If I can deal with 200ms ping in Australia indefinitely, you can deal with it in the EU for a few months...

    australia has 30 million people, europe has 450 million, we don t have to deal with it, we switch to another game with real european servers
    Actually we have 713 million people....

  • Jade1986
    Jade1986
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    bugulu wrote: »
    Why are you so sure that server placement would solve the issue?
    People in North America have been comlaining about lag in their own server.
    They have been complaining about lag SPIKES, not consistent latency. There is a difference, they have spikes, we have both.

  • Audigy
    Audigy
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    Hodorius wrote: »
    Audigy wrote: »
    While I agree that 180ms is more than a basic EU customer usually has with his or her 50-80ms, its still playable.

    If you live in a town in EU you usually have a ping about 11-15 ms on a EU server.
    If this game was a ego-shooter you would be kicked because of high ping.

    Green = good
    Red = bad
    p6hpr915n0hh.jpg
    This is from a f2p shooter I play during down times.


    11-15? Wow, I never had this. From my past experience an EU server always gave me around 60 in most cases, but also up to 80 was common like at BF, CS, D3, AA or MMO´s like WoW and SWTOR.

    US servers if on the East Coast tend to give me 100-120 ms, while those on the west 160-200 average.

    Its interesting nonetheless, I really play online since many years and 11-15 ms doesn't seem to be common to me, at least its the first time I notice / hear about such a low ms in gaming.

    I will definitely keep an eye on that, if others really have such a low ms in gaming, then I should have it as well.

    That said, I don't see any lags at ESO I play absolutely fine with the exception of server instability but this has nothing to do with ms, but the hardware in Houston.
    Edited by Audigy on May 5, 2014 11:06AM
  • hauke
    hauke
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    [/quote]Actually we have 713 million people....

    [/quote]
    thats insane

  • babylon
    babylon
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    Being located in Australia, it is vastly entertaining to me when people who have been used to below 100 ping suddenly start screaming about how the game is unplayable when facing a ping rate the same as we in Australia have since MMO's basically came out. I feel your pain but at least you will get a server in your neck of the woods...someday.

    Quoting this because it's true.

    The EU people are complaining about a server which is far closer to them than it is to us, and they even know they'll be getting their own special little server soon. We won't be getting any such consideration and our ping is far higher.
    Edited by babylon on May 5, 2014 11:05AM
  • Jade1986
    Jade1986
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    Audigy wrote: »
    Hodorius wrote: »
    Audigy wrote: »
    While I agree that 180ms is more than a basic EU customer usually has with his or her 50-80ms, its still playable.

    If you live in a town in EU you usually have a ping about 11-15 ms on a EU server.
    If this game was a ego-shooter you would be kicked because of high ping.

    Green = good
    Red = bad
    p6hpr915n0hh.jpg
    This is from a f2p shooter I play during down times.


    11-15? Wow, I never had this. From my past experience an EU server always gave me around 60 in most cases, but also up to 80 was common like at BF, CS, D3, AA or MMO´s like WoW and SWTOR.

    US servers if on the East Coast tend to give me 100-120 ms, while those on the west 160-200 average.

    Its interesting nonetheless, I really play online since many years and 11-15 ms doesn't seem to be common to me, at least its the first time I notice / hear about such a low ms in gaming.

    I will definitely keep an eye on that, if others really have such a low ms in gaming, then I should have it as well.

    That said, I don't see any lags at ESO I play absolutely fine with the exception of server instability but this has nothing to do with ms, but the hardware in Houston.
    Stability also has to do with distance, there is a greater chance of packet loss, jitters and lag spikes the further you are located away from a server. Also, we have consistent 150 ms+ latency atm, and god help the people in South Africa and Western Asia atm, who are getting 600-1500 ms ping or MORE because of the servers being located in the middle of a damned desert.

  • McUsher
    McUsher
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    I truly believe the current laggy game experience is based on server performance, not on ping to the US.
    When the servers will perform perfectly the ping will become relevant.
    Are you still old school or yet unprogressive?
  • Jade1986
    Jade1986
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    McUsher wrote: »
    I truly believe the current laggy game experience is based on server performance, not on ping to the US.
    When the servers will perform perfectly the ping will become relevant.
    That's not how it works, we get ALL the performance issues that the US gets, PLUS consistent 150-600ms+ latency atm. So the logical step would be move the servers, THEN fix the performance issues, because we are getting even MORE issues because of the physical distance.

  • McUsher
    McUsher
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    Agreed, BUT:
    The factor of the real choppy experience is more like 90% server performance and 10% lag...
    Are you still old school or yet unprogressive?
  • Jade1986
    Jade1986
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    McUsher wrote: »
    Agreed, BUT:
    The factor of the real choppy experience is more like 90% server performance and 10% lag...
    I can agree there. ^_^. Framerate drops can come from server load, so they also need to upgrade their servers.
  • Nuri
    Nuri
    McUsher wrote: »
    I truly believe the current laggy game experience is based on server performance, not on ping to the US.

    Could well be. In my honest opinion, distance surely contributes toward the issues people have been experiencing on the EU megaserver. Some may regard this as speculation - we may well be eating humble pie by the end - but I think the main point is we won't know until migration has taken place, and that is the main point of the OP - for that transfer to the EU Datacentre to take place ASAP.


  • Arthur_Spoonfondle
    Arthur_Spoonfondle
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    Deleted by me.

    Edited by Arthur_Spoonfondle on May 5, 2014 11:41AM
  • Arthur_Spoonfondle
    Arthur_Spoonfondle
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    McUsher wrote: »
    I truly believe the current laggy game experience is based on server performance, not on ping to the US.
    When the servers will perform perfectly the ping will become relevant.

    This is almost certainly the case. In MMOs ping time is allowed for in the game design so that it causes as few problems as possible at least up to around 200ms.

    I don't know what ISPs those of you complaining are using but, I'm on BT fibre, in the UK and don't have any problems that could, with any certainty, be attributed to over long ping times. We will have to hope that things will improve when the EU server is relocated as we will no longer be on a temporary server, which may be a little underspecified as it is not intended for long term use.
  • Nooblet
    Nooblet
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    People throw around "it's not acceptable" way too much. It would be acceptable if they turned around and said, Sorry but after much consideration, we decided to cancel our plans to move the EU server to EU. That's not the case... but it would certainly be acceptable. They are doing it for the EU players.. not because they think it will be a fun adventure.

    Focus needs to be on getting the current servers to a more stable state. They can do some underlying work to prep for it, which I'm sure they are.
    Edited by Nooblet on May 5, 2014 12:03PM
  • demonlkojipub19_ESO
    demonlkojipub19_ESO
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    I don't know if to bump these kind of threads anymore as there are several of them with 100s of pages long comments for this request. Just don't know if i cba anymore as there seems to be no response at all.

    The EU server should have been in EU from launch, this is just false adverticement and plain unacceptable, period! Nothing to even discuss.

    Actually they said prior to launch that the EU server would be in the NA for a short while. You missed it.
  • ThisRayfe
    ThisRayfe
    Soul Shriven
    Your ping ... the lag can't be that bad. And it can't be because the server isn't located in the EU. If it's really that bad then moving the server to the EU probably won't be the fix you think it'll be.

    I play from Afghanistan. I haven't encountered any lag that has made the game "physically" unplayable. Annoying, yes. Frustrating at times, but never unplayable.
  • midnight_tea
    midnight_tea
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    Hmmm... well I'm an EU player playing on NA server and I rarely have the lag problem - worst instance happened once, when something went wrong after the last patch and the game became unplayable, but after they fixed it I experience very little lag.

    This of course doesn't mean that the problems of other people have to be ignored, just because the issues don't seem to touch me - still, if I (somebody from central Europe, with quite an unreliable Internet connection) can play just fine 95% of time, I wonder if the problem lays in the server being far away or if it will be resolved with EU server migration...
    Edited by midnight_tea on May 5, 2014 12:13PM
This discussion has been closed.