Download button gone

Biscuit_290 · February 2023

What the hell happened to this site? I came back after a year and can't install the game anymore. I went to my accounts page but account summary just shows xbox/steam/twitch links now. I can't find the 'download game' button that used to be on the right side. I have put up the screenshot. Practically 80% of the accounts page contents are missing.

Gizegi · February 2023

Logged in and checked this out of curiosity. Clicking 'account' or your account name on top (colored yellow in your screenshot), should take you to your profile where you can download the game as before. Tested it couple of times, sometimes it worked, but most of the time it just sent me back to linked accounts page.

The page you should get when clicking those is 'https://account.elderscrollsonline.com/users/account'

But the site for some reason redirects back to 'https://account.elderscrollsonline.com/account/linked_accounts'

Not even manually copypasting the link seems to help, getting the right page is pure rng, for me at least :'D

Maitsukas · February 2023

Here's the link for the installer:
https://elderscrolls-a.akamaihd.net/products/BNA_Launcher/Install_ESO.exe

Biscuit_290 · February 2023

thanks

ZOS_Icy · February 2023

Greetings,

This thread has been moved to the General Help section, as it is better suited there.

Thank you for your understanding.

ZOS_Bill · February 2023

@Biscuit_290

Our FAQ below can help if you are still having download issues.

Why is the download link missing on my ESO account page?