Fair Compensation For Loss Of Playtime Due to Game Breaking Bug

jecks33 · December 2022

DMuehlhausen wrote: »

No, even if you can't play the game you want it's still not game breaking. The game is still up and running and playable. It's not broken. This is the problem with todays society. Everything is Hyperbole, the game wasn't broken it's running, it's playable, maybe one part is a little more frustrating than it should be right now, but still playable. By definition not broken.

Speak for yourself please. The game is not broken for YOU. There are thousand of people just interested in the competitive part of the game where block is essential. For these people the game IS broken.

Major_Soulless · December 2022

jecks33 wrote: »

DMuehlhausen wrote: »

No, even if you can't play the game you want it's still not game breaking. The game is still up and running and playable. It's not broken. This is the problem with todays society. Everything is Hyperbole, the game wasn't broken it's running, it's playable, maybe one part is a little more frustrating than it should be right now, but still playable. By definition not broken.

Speak for yourself please. The game is not broken for YOU. There are thousand of people just interested in the competitive part of the game where block is essential. For these people the game IS broken.

Technically the game isn’t broken because the server is up the block fault is an issue but the game is functionally working so he’s right when he says it’s not broken

ProudMary · December 2022

The only way to get relief or compensation in these situations is to stop paying for ESO+. There will never be any kind of compensation, so the only way to deal with the situation is to stop paying the monthly subscription for something that is not working as you expect. If you're still happy with the product, keep paying the sub. If you're not, stop paying the sub. Once they've fixed the bugs that are bothering you resub.

This is the only way to deal with a company that is delivering a product you aren't happy with.

jecks33 · December 2022

Major_Soulless wrote: »

Technically the game isn’t broken because the server is up the block fault is an issue but the game is functionally working so he’s right when he says it’s not broken

I really don't understand what's wrong with you guys... It's like a car with not working brakes but hey, the engine works, the radio works, tires are up, "technically" the car is ok.

Major_Soulless · December 2022

jecks33 wrote: »

Major_Soulless wrote: »

Technically the game isn’t broken because the server is up the block fault is an issue but the game is functionally working so he’s right when he says it’s not broken

I really don't understand what's wrong with you guys... It's like a car with not working brakes but hey, the engine works, the radio works, tires are up, "technically" the car is ok.

That’s a really bad comparison as if your brakes aren’t working in your car you don’t drive it. I can list 20 things you can do on ESO that aren’t impacted by this block and frankly the number of people who only use ESO to tank end game content and do nothing else is a tiny minority so for them maybe it is broken but generally the game isn’t broken it’s flawed not broken they are different

Dr_Con · December 2022

Most likely they're going to give recurring subs something and ignore the rest. Due to the eventuality of this I've turned off recurring subscriptions, I want them to do better, not compensate.

Major_Soulless · December 2022

I only subscribe a month a time myself recurring subs for a game this flawed is daft

jecks33 · December 2022

Major_Soulless wrote: »

That’s a really bad comparison as if your brakes aren’t working in your car you don’t drive it. I can list 20 things you can do on ESO that aren’t impacted by this block and frankly the number of people who only use ESO to tank end game content and do nothing else is a tiny minority so for them maybe it is broken but generally the game isn’t broken it’s flawed not broken they are different

Pvp players? They don't use block? And again... why should I do quests or TOT if I'm only interested in trifectas or top pvp?

As I said before to the other guy, speak for yourself.

ProudMary · December 2022

tmbrinks wrote: »

Incredulous that there are those still defending a core game mechanic being broken for nearly 1/7th of the year.

Embarrassing that it's persisted this long.

I anticipate nothing in the form of compensation.

Other MMOs I play... maintenance goes over by a hour, they send you freebies (equivalent to an Oroborous crate). Emergency maintenance happens, core mechanics are broken, and they give time back on paid services (similar to what ESO+ would do in those games).

There is a reason, that if ZoS is working on another MMO, I won't even start it. While I love ESO, its content, the world it's in, I couldn't go through the way we've as customers been treated again.

This is exactly my sentiments. Now days I feel disrespected as a customer. If they don't fix the issues with ESO then I won't be buying any other ZOS products.

cave_troll · December 2022

Major_Soulless wrote: »

jecks33 wrote: »

Major_Soulless wrote: »

Technically the game isn’t broken because the server is up the block fault is an issue but the game is functionally working so he’s right when he says it’s not broken

I really don't understand what's wrong with you guys... It's like a car with not working brakes but hey, the engine works, the radio works, tires are up, "technically" the car is ok.

That’s a really bad comparison as if your brakes aren’t working in your car you don’t drive it. I can list 20 things you can do on ESO that aren’t impacted by this block and frankly the number of people who only use ESO to tank end game content and do nothing else is a tiny minority so for them maybe it is broken but generally the game isn’t broken it’s flawed not broken they are different

Why are you even writing this? Who cares if it's broken, flawed or whatever? I think people that are not affected by the problems shouldn't post here because this guys can still enjoy the game and all they are doing is trolling those that have a serious problem with this. I did all the easy stuff already and I want to progress trifectas or play PvP. This bug is gamebreaking for me and completely destroys my experience and fun.

[SNIP]

The_Lex · December 2022

jecks33 wrote: »

Major_Soulless wrote: »

That’s a really bad comparison as if your brakes aren’t working in your car you don’t drive it. I can list 20 things you can do on ESO that aren’t impacted by this block and frankly the number of people who only use ESO to tank end game content and do nothing else is a tiny minority so for them maybe it is broken but generally the game isn’t broken it’s flawed not broken they are different

Pvp players? They don't use block? And again... why should I do quests or TOT if I'm only interested in trifectas or top pvp?

As I said before to the other guy, speak for yourself.

All we hear about is how the block bug only seems to affect end game PvE. If I don't block or block-cast in PvP, I'm dead.

Major_Soulless · December 2022

jecks33 wrote: »

Major_Soulless wrote: »

That’s a really bad comparison as if your brakes aren’t working in your car you don’t drive it. I can list 20 things you can do on ESO that aren’t impacted by this block and frankly the number of people who only use ESO to tank end game content and do nothing else is a tiny minority so for them maybe it is broken but generally the game isn’t broken it’s flawed not broken they are different

Pvp players? They don't use block? And again... why should I do quests or TOT if I'm only interested in trifectas or top pvp?

As I said before to the other guy, speak for yourself.

Lag in pvp is a much bigger issue than block being buggy and a lot of players in Cyro who aren’t on 40k tank metas don’t block anyway I olay cyro every day I see it with my own eyes

The_Lex · December 2022

Major_Soulless wrote: »

jecks33 wrote: »

Major_Soulless wrote: »

That’s a really bad comparison as if your brakes aren’t working in your car you don’t drive it. I can list 20 things you can do on ESO that aren’t impacted by this block and frankly the number of people who only use ESO to tank end game content and do nothing else is a tiny minority so for them maybe it is broken but generally the game isn’t broken it’s flawed not broken they are different

Pvp players? They don't use block? And again... why should I do quests or TOT if I'm only interested in trifectas or top pvp?

As I said before to the other guy, speak for yourself.

Lag in pvp is a much bigger issue than block being buggy and a lot of players in Cyro who aren’t on 40k tank metas don’t block anyway I olay cyro every day I see it with my own eyes

You don't see people under 40k health block or block-cast? LOL okay. I want to play in your campaign.

The_Lex · December 2022

The_Lex wrote: »

Major_Soulless wrote: »

jecks33 wrote: »

Major_Soulless wrote: »

That’s a really bad comparison as if your brakes aren’t working in your car you don’t drive it. I can list 20 things you can do on ESO that aren’t impacted by this block and frankly the number of people who only use ESO to tank end game content and do nothing else is a tiny minority so for them maybe it is broken but generally the game isn’t broken it’s flawed not broken they are different

Pvp players? They don't use block? And again... why should I do quests or TOT if I'm only interested in trifectas or top pvp?

As I said before to the other guy, speak for yourself.

Lag in pvp is a much bigger issue than block being buggy and a lot of players in Cyro who aren’t on 40k tank metas don’t block anyway I olay cyro every day I see it with my own eyes

You don't see people under 40k health block or block-cast? LOL okay. I want to play in your campaign.

Then again, I play solo most of the time. Zergs and ball groups have no need for block, I suppose.

Major_Soulless · December 2022

The_Lex wrote: »

Major_Soulless wrote: »

jecks33 wrote: »

Major_Soulless wrote: »

That’s a really bad comparison as if your brakes aren’t working in your car you don’t drive it. I can list 20 things you can do on ESO that aren’t impacted by this block and frankly the number of people who only use ESO to tank end game content and do nothing else is a tiny minority so for them maybe it is broken but generally the game isn’t broken it’s flawed not broken they are different

Pvp players? They don't use block? And again... why should I do quests or TOT if I'm only interested in trifectas or top pvp?

As I said before to the other guy, speak for yourself.

Lag in pvp is a much bigger issue than block being buggy and a lot of players in Cyro who aren’t on 40k tank metas don’t block anyway I olay cyro every day I see it with my own eyes

You don't see people under 40k health block or block-cast? LOL okay. I wanted to play in your campaign.

No I don’t as they are either NBs or in ball groups so they don’t stand their spamming block no even before the bug you can tell by the damage you’re doing to them who blocks and who doesn’t.

GH ps4 eu if you’re interested by the way observe for yourself

And no cloak isn’t blocking haha and as I already said with lag issues anyway block is less relevant as by the time you block you have had 3 moves on you anyway and often especially if it’s a macro player attacking you you’re dead

The_Lex · December 2022

Major_Soulless wrote: »

The_Lex wrote: »

Major_Soulless wrote: »

jecks33 wrote: »

Major_Soulless wrote: »

That’s a really bad comparison as if your brakes aren’t working in your car you don’t drive it. I can list 20 things you can do on ESO that aren’t impacted by this block and frankly the number of people who only use ESO to tank end game content and do nothing else is a tiny minority so for them maybe it is broken but generally the game isn’t broken it’s flawed not broken they are different

Pvp players? They don't use block? And again... why should I do quests or TOT if I'm only interested in trifectas or top pvp?

As I said before to the other guy, speak for yourself.

Lag in pvp is a much bigger issue than block being buggy and a lot of players in Cyro who aren’t on 40k tank metas don’t block anyway I olay cyro every day I see it with my own eyes

You don't see people under 40k health block or block-cast? LOL okay. I wanted to play in your campaign.

No I don’t as they are either NBs or in ball groups so they don’t stand their spamming block no even before the bug you can tell by the damage you’re doing to them who blocks and who doesn’t.

GH ps4 eu if you’re interested by the way observe for yourself

Sorry PC NA Greyhost here. By the way, one doesn't have to "stand spamming their block." lol But, whatever. Your experience is your experience. I won't argue with it.

Major_Soulless · December 2022

The_Lex wrote: »

The_Lex wrote: »

Major_Soulless wrote: »

jecks33 wrote: »

Major_Soulless wrote: »

That’s a really bad comparison as if your brakes aren’t working in your car you don’t drive it. I can list 20 things you can do on ESO that aren’t impacted by this block and frankly the number of people who only use ESO to tank end game content and do nothing else is a tiny minority so for them maybe it is broken but generally the game isn’t broken it’s flawed not broken they are different

Pvp players? They don't use block? And again... why should I do quests or TOT if I'm only interested in trifectas or top pvp?

As I said before to the other guy, speak for yourself.

Lag in pvp is a much bigger issue than block being buggy and a lot of players in Cyro who aren’t on 40k tank metas don’t block anyway I olay cyro every day I see it with my own eyes

You don't see people under 40k health block or block-cast? LOL okay. I want to play in your campaign.

Then again, I play solo most of the time. Zergs and ball groups have no need for block, I suppose.

The number of solo players on ps eu is really small these days tbf. On our server there’s a lot of players who pretend they are solo but when a 20 plus Zerg turns up to a keep you’ll see them there

Major_Soulless · December 2022

cave_troll wrote: »

Major_Soulless wrote: »

jecks33 wrote: »

Major_Soulless wrote: »

Technically the game isn’t broken because the server is up the block fault is an issue but the game is functionally working so he’s right when he says it’s not broken

I really don't understand what's wrong with you guys... It's like a car with not working brakes but hey, the engine works, the radio works, tires are up, "technically" the car is ok.

That’s a really bad comparison as if your brakes aren’t working in your car you don’t drive it. I can list 20 things you can do on ESO that aren’t impacted by this block and frankly the number of people who only use ESO to tank end game content and do nothing else is a tiny minority so for them maybe it is broken but generally the game isn’t broken it’s flawed not broken they are different

Why are you even writing this? Who cares if it's broken, flawed or whatever? I think people that are not affected by the problems shouldn't post here because this guys can still enjoy the game and all they are doing is trolling those that have a serious problem with this. I did all the easy stuff already and I want to progress trifectas or play PvP. This bug is gamebreaking for me and completely destroys my experience and fun.

If you're not affected (generally speaking) then don't post here. Open your own thread and suck up to ZoS, I don't care about that.

Are you trying to censor the forum [snip]

And why pick out my post when many others posted stuff before me who would disagree with you

[Minor edit for Flaming.]

Major_Soulless · December 2022

cave_troll wrote: »

Major_Soulless wrote: »

jecks33 wrote: »

Major_Soulless wrote: »

Technically the game isn’t broken because the server is up the block fault is an issue but the game is functionally working so he’s right when he says it’s not broken

I really don't understand what's wrong with you guys... It's like a car with not working brakes but hey, the engine works, the radio works, tires are up, "technically" the car is ok.

That’s a really bad comparison as if your brakes aren’t working in your car you don’t drive it. I can list 20 things you can do on ESO that aren’t impacted by this block and frankly the number of people who only use ESO to tank end game content and do nothing else is a tiny minority so for them maybe it is broken but generally the game isn’t broken it’s flawed not broken they are different

Why are you even writing this? Who cares if it's broken, flawed or whatever? I think people that are not affected by the problems shouldn't post here because this guys can still enjoy the game and all they are doing is trolling those that have a serious problem with this. I did all the easy stuff already and I want to progress trifectas or play PvP. This bug is gamebreaking for me and completely destroys my experience and fun.

If you're not affected (generally speaking) then don't post here. Open your own thread and suck up to ZoS, I don't care about that.

Giving an alternative perspective isn’t trolling firstly and it’s a bit embarrassing you suggesting it is.

2nd I play pvp every day and I haven’t been impacted by this bug so I am entitled to give a pvp perspective on it just as much as you are I haven’t trolled anybody

React · December 2022

Going back and forth with this guy about an argument that isn't relevant to the topic will get the post locked, just a heads up.

Major_Soulless · December 2022

React wrote: »

Going back and forth with this guy about an argument that isn't relevant to the topic will get the post locked, just a heads up.

I discussed the compensation issue earlier as did others have any of you proposed what your compensation should be? They won’t extend ESO plus as I said because the server wasn’t down so what in the mind of React is appropriate compensation?

cave_troll · December 2022

Major_Soulless wrote: »

cave_troll wrote: »

Major_Soulless wrote: »

jecks33 wrote: »

Major_Soulless wrote: »

Technically the game isn’t broken because the server is up the block fault is an issue but the game is functionally working so he’s right when he says it’s not broken

I really don't understand what's wrong with you guys... It's like a car with not working brakes but hey, the engine works, the radio works, tires are up, "technically" the car is ok.

That’s a really bad comparison as if your brakes aren’t working in your car you don’t drive it. I can list 20 things you can do on ESO that aren’t impacted by this block and frankly the number of people who only use ESO to tank end game content and do nothing else is a tiny minority so for them maybe it is broken but generally the game isn’t broken it’s flawed not broken they are different

Why are you even writing this? Who cares if it's broken, flawed or whatever? I think people that are not affected by the problems shouldn't post here because this guys can still enjoy the game and all they are doing is trolling those that have a serious problem with this. I did all the easy stuff already and I want to progress trifectas or play PvP. This bug is gamebreaking for me and completely destroys my experience and fun.

If you're not affected (generally speaking) then don't post here. Open your own thread and suck up to ZoS, I don't care about that.

Are you trying to censor the forum [snip]

And why pick out my post when many others posted stuff before me who would disagree with you

[Minor edit for Flaming.]

Censor? It's not on topic and what are you trying to accomplish by answering like this? Looks like you are trying to start a fight and make many who care about the issues upset.

It was random that I picked that post, don't have the time to answer all of them. Trying to find a difference between broken and flawed, how does that help at all?

luen79rwb17_ESO · December 2022

At least 1 Crown Crate for each bugged day

Cadbury · December 2022

Realistically, since the game is still playable, I doubt we'll see any compensation. And ZOS has no obligation to give us any.

(although another guar pet is always welcome

)

Major_Soulless · December 2022

cave_troll wrote: »

Major_Soulless wrote: »

cave_troll wrote: »

Major_Soulless wrote: »

jecks33 wrote: »

Major_Soulless wrote: »

Technically the game isn’t broken because the server is up the block fault is an issue but the game is functionally working so he’s right when he says it’s not broken

I really don't understand what's wrong with you guys... It's like a car with not working brakes but hey, the engine works, the radio works, tires are up, "technically" the car is ok.

That’s a really bad comparison as if your brakes aren’t working in your car you don’t drive it. I can list 20 things you can do on ESO that aren’t impacted by this block and frankly the number of people who only use ESO to tank end game content and do nothing else is a tiny minority so for them maybe it is broken but generally the game isn’t broken it’s flawed not broken they are different

Why are you even writing this? Who cares if it's broken, flawed or whatever? I think people that are not affected by the problems shouldn't post here because this guys can still enjoy the game and all they are doing is trolling those that have a serious problem with this. I did all the easy stuff already and I want to progress trifectas or play PvP. This bug is gamebreaking for me and completely destroys my experience and fun.

If you're not affected (generally speaking) then don't post here. Open your own thread and suck up to ZoS, I don't care about that.

Are you trying to censor the forum [snip]

And why pick out my post when many others posted stuff before me who would disagree with you

[Minor edit for Flaming.]

Censor? It's not on topic and what are you trying to accomplish by answering like this? Looks like you are trying to start a fight and make many who care about the issues upset.

It was random that I picked that post, don't have the time to answer all of them. Trying to find a difference between broken and flawed, how does that help at all? Better list some issues so the developers can attempt to fix them.

Let’s be respectful and keep it on topic the difference between broken and flawed does matter because the question is about fair compensation and thus the definition of broken is important when deciding what fair compensation would be.

I was genuinely trying to think of what compensation ZOS could give for this and I struggle to think of anything appropriate (and no a pet wasn’t appropriate)

robwolf666 · December 2022

Major_Soulless wrote: »

I was genuinely trying to think of what compensation ZOS could give for this and I struggle to think of anything appropriate (and no a pet wasn’t appropriate)

A pot of gold to be able to buy something nice from an in-game merchant would be fine, since it's not "broken", one part of it simply isn't working properly. Don't know how much, I guess ZoS can decide that based on how much inconvenience they think it's caused.

Jaraal · December 2022

Major_Soulless wrote: »

I was genuinely trying to think of what compensation ZOS could give for this and I struggle to think of anything appropriate (and no a pet wasn’t appropriate)

The only compensation most of us want is a game that works correctly. We don't need another ugly pet that, when we look at our inventory, reminds us of when the game was broken.... yet again.

K9002 · December 2022

One of the choices for weekly endeavors this week is 2 arenas. Which I would normally prefer to do, just to advance the stickerbook a little. But with broken block I can't afford to eat up attacks that would stagger or knock back my character. Or rather my sanity can't afford the stress of wiping and prolonging the task due to something outside of my control. Gaze of Sithis might work for damage mitigation, but even GoS users do block, to avoid getting stunned or knocked around.

So instead I'm running in the overland and looking for places with high health monsters that aren't already overfarmed by other players.

Soraka · December 2022

cave_troll wrote: »

Major_Soulless wrote: »

jecks33 wrote: »

Major_Soulless wrote: »

Technically the game isn’t broken because the server is up the block fault is an issue but the game is functionally working so he’s right when he says it’s not broken

I really don't understand what's wrong with you guys... It's like a car with not working brakes but hey, the engine works, the radio works, tires are up, "technically" the car is ok.

That’s a really bad comparison as if your brakes aren’t working in your car you don’t drive it. I can list 20 things you can do on ESO that aren’t impacted by this block and frankly the number of people who only use ESO to tank end game content and do nothing else is a tiny minority so for them maybe it is broken but generally the game isn’t broken it’s flawed not broken they are different

Why are you even writing this? Who cares if it's broken, flawed or whatever? I think people that are not affected by the problems shouldn't post here because this guys can still enjoy the game and all they are doing is trolling those that have a serious problem with this. I did all the easy stuff already and I want to progress trifectas or play PvP. This bug is gamebreaking for me and completely destroys my experience and fun.

If you're not affected (generally speaking) then don't post here. Open your own thread and suck up to ZoS, I don't care about that.

I think even people not impacted should be wary and take note of how this is being handled. Someday it may be something that does affect them. It's the principle of it. I'm generally not on board with compensation for patch issues or long downtime that's generally expected.

This, however, I think is very beyond the normal and expected and I think many other games I've played would have dealt with this with a little more urgency and respect. It's been a long time for a major part of combat to be working not as intended and most people have been very patient.

Block is a core part of combat, which is a core part of the game. I can still drive my car to work and home with a busted battery getting a jump every time I need to get up and go. Doesn't mean my car's not broken.

RupertVandy · December 2022

I have a word of caution about dismissing people complaining about these issues as "trolls". In business, feedback from your client is important. Even if they're pissed off and unhappy....especially if they're pissed off and unhappy. This cannot be dismissed because when you stop getting that negative feedback, that's when people have stopped caring and have stopped being your customer.