No. They said they would be adding over next 72 hours (from announcement) and you will get an email when actioned. Hope this helps.

yes, I got it
was added to my account since yesterday

Front page of elderscrollsonline.com

For me, at least not yet added any additional days.

ZOS_HugoP wrote: »

Greetings folks,

Eligible players will be given their additional five complimentary days of game time within a target delivery time of 72 hours from 8 PM EDT, May 1st.

Please visit the account management page (https://account.elderscrollsonline.com) and click on the 'Billing History' link to see if the five day complimentary game time has been applied.

You can find more information about this in our knowledge base:

https://help.elderscrollsonline.com/app/answers/detail/a_id/9852
https://help.elderscrollsonline.com/app/answers/detail/a_id/9853
https://help.elderscrollsonline.com/app/answers/detail/a_id/9854

@ZOS_HugoP‌, my subscription is set to renew on May 4 because I unfortunately setup my subscription before you all posted the message about extending early access. May 4 is 72 hours from May 1. I am waiting patiently, but do you all have systems in place to ensure that you give the extra days before posting the renewal?

Also, I just checked and on my account page it says I have 1 day of play time left even though it says I will be billed on May 4. Something just does not seem right.

GossiTheDog wrote: »

JasonSilverSpring wrote: »

ZOS_HugoP wrote: »

Greetings folks,

Eligible players will be given their additional five complimentary days of game time within a target delivery time of 72 hours from 8 PM EDT, May 1st.

Please visit the account management page (https://account.elderscrollsonline.com) and click on the 'Billing History' link to see if the five day complimentary game time has been applied.

You can find more information about this in our knowledge base:

https://help.elderscrollsonline.com/app/answers/detail/a_id/9852
https://help.elderscrollsonline.com/app/answers/detail/a_id/9853
https://help.elderscrollsonline.com/app/answers/detail/a_id/9854

@ZOS_HugoP‌, my subscription is set to renew on May 4 because I unfortunately setup my subscription before you all posted the message about extending early access. May 4 is 72 hours from May 1. I am waiting patiently, but do you all have systems in place to ensure that you give the extra days before posting the renewal?

They have 72 hours to add the rebate and you have 72 hours left. I think they planned for this situation.

Yes, I hope so, but they said 72 hours from 8 pm of May 1, but I setup my subscription the morning of May 1. It is really weird though how it says I have one day of game time left.

Anyway, I will wait it out. If they charge me too early I will submit a support ticket. I thought about doing a ticket to request the missed extra days from early access but they were so flooded with other things I decided not to bother them over a couple days.

GossiTheDog wrote: »

They have 72 hours to add the rebate and you have 72 hours left. I think they planned for this situation.

But some, like myself, have accounts that expire before the 72 hrs from 8PM Eastern, last night. In less than 3 hrs, at 12 noon, my account time will be down to 1 day. That renders the account inactive at 12 noon tomorrow. 32 hours shy of the 72 hour window.

JasonSilverSpring wrote: »

Yes, I hope so, but they said 72 hours from 8 pm of May 1, but I setup my subscription the morning of May 1. It is really weird though how it says I have one day of game time left.

You set up a sub or you activated your account?

You don't need a sub to qualify. If you have an active account from playing the first 30 days, then you qualify.

Even if you canceled the recurring charges form a sub.

From a previous thread, last night...

SeñorCinco wrote: »

ZOS_JasonL wrote: »

Hey there, everyone. We just want to clarify that if you cancelled your subscription within the first 30 days of included time, you will still receive the five additional days of complimentary time. You'll just need to log back into the game to take advantage of that extra time. Don't forget to always check our searchable knowledge base for any questions you may have. Thank you all for your patience.

Hey @ZOS_JasonL,

You mean, one would have to log back in "after" their 30 days has expired to start the 5 day extra?

The initial posting from Matt says these extra days will be sent out within 72 hrs from 8 PM Eastern. The first 30 days expires ~40 hrs after that.

Lorelphoenix wrote: »

So I was just looking at my account info and I have not got the free 5 days game time you are meant to get if you have a active sub.

Is it just me or have they not given it out yet?

The deadline for gaining the option was last night at 8pm eastern. It takes time to do a database update on every player that has a qualifying account. At earliest, the first accounts will go down on Monday, so if they are processing all weekend, everyone should be fine, especially if they index on expiration date, thus doing people who expire first earlier than those who expire later in the month.

Received no 5 days so far

I received my 5 days about 30 mins ago.

Allumis wrote: »

Well its not showing on mine and my sub runs out tomorrow.

I'm not renewing either great game but totally ruined by the bots/gold farmers.

We have similar situations. Firstly, my account will be inactive in 24 hrs. However, while I share your discontent and the bots and campers did in fact initiate my cancelation of the recurring sub a week sooner that I was going to. Just a window and not any other reason to actually wait.

Still, it prompted me to do it as opposed to procrastinating. My reason for cancellation is because I was canceling that bank account on May 16, anyway. That.. and I detest recurring automated deductions and try to manage all of my monies personally. It's just how this old man is set in his ways.

I will be using prepaid cards / keys and my local retailer doesn't have them yet. I am in no hurry and even being unable to play for a week or two is not an issue. Nonetheless, I would still enjoy a few extra days.

As far as my reasoning to expedite the cancellation, I have seen less and less of the botters and farmers alike. A step in the right direction for sure.



On a side note...

I think most that chime to opine with their expertise in evaluating people whom they have no clue the circumstances, think for some astronomical reason that everyone canceling is from the result of a rage quit and are only trolling for the extra few days.

Allumis wrote: »

Well its not showing on mine and my sub runs out tomorrow.

I'm not renewing either great game but totally ruined by the bots/gold farmers.

So the fact you didn't get 5 more days is irrelevant then isn't it, why waste our time reading about it?