starkerealm wrote: »At a guess? Because @Ur-Quan has played some previous Elder Scrolls titles. And, he's right. Most games in the series present the armor value as an integer... after a fair amount of math has been run through it. Meaning, there's going to be decimals.The reason is exactly as simple as the explanations in this forum, because that's exactly how it has worked in previous Elder Scrolls games, and it explains it perfectly. Just because the CS guy who replied to you (ie. more likely than not some guy who has no idea how anything in the game actually works, and only knows the exact answers to a specific set of CS inquiries he's been given details about) wasn't sure about it, that doesn't mean anything. Look at how many CS employees knew absolutely nothing about what was happening with the bank bug - even after it had been fixed in a patch and ZOS had announced the procedure for getting reimbursed for it!The reason is not as simple as the explanations in this forum. Apparenly even the "archmages" don't understand why this happens.
But how do you know this is how it was done in other TES games?Besides, as everyone points out this is more a generic MMO with a TES skin, so why would other TES games even matter? You can't say that this is how it is because that is what it is in Skyrim or Oblivion or Morrowind, the truth is that you can't compare them because that is a fallacy of logic.
No, as I said, it's deductive. We've seen this behavior before, both from The Elder Scrolls and from MMOs. This is not the first game out there that's resulted in some weird percentage modifiers from not displaying decimals.Customer Service reps are guys who sit on a phone bank and answer calls or answer emails. They are not programers, they aren't testers, they aren't even, necessarily, particularly computer literate. But, they have a script, and depending on the company, sometimes they have troubleshooting procedures. They are not developers, and they don't know what's going on.If you don't want to believe customer support, then good for you, but you can't say that I am wrong because Zenimax doesn't even know.
Programmers are guys who sit in a cubicle, and crunch out the code. They're told what they need to do, and sometimes, how they need to do it. They'll diligently work on a piece of the puzzle, they know what the whole thing looks like, but they don't know all the work that went into every other piece. They kind of know what's going on, but when it gets out of the area they're working on, and depending on the project, they might not know exactly what's causing an issue if it started elsewhere in the project. When you have a problem, they do not pick up the phone.
Designers have an understanding of how the systems work. They may also understand how the code works, but the details of this get handed back to the programmers to work out. These are the people who decide what is "working as intended", and what's broken, how to balance things, what values to plug in. Their time is, however, more important than manually filling out every single possible value on a spreadsheet, so, if they can just use a calculation...
These guys don't pick up the phone, and they don't look at your problem unless things have gone off the rails and barreled through a school bus full of nuns.Neither does Customer Service, they just know what they're told.As for the bank bug, I didn't have an issue with it so I wouldn't know.Besides, it is a bug so most people won't know what the reason or info behind it is. If it isn't a bug, more people know about the facts. For instance, a simple email up the line would get a response back "Yes the armor is only 99.5" if it were not a bug not a "We don't know why this is the case and will look into it more."
Because it's very unlikely someone wrote up a script for the Customer Service reps explaining how armor stats are calculated. It's not something they're likely to need, and, it's not something they can do anything about, so it becomes a SEP issue.
Remember, the front line reps don't even have gamemaster access to the game itself. They can't do anything other than tell you how you might fix your issues with the game. That's part of why we're getting those cut and paste replies from them; that's as much as they need to know about the system, so most of the time, that's where their day ends.