EU PC - can't login with both my accounts....

  • zharkovian
    zharkovian
    ✭✭✭
    Sad faces in this house, my ESO is through Steam and has LOGIN ERROR, but Steam is fine for other games, my wife's ESO is direct and she also gets LOGIN ERROR, so there it is folks, another pre-event maintenance day when they bork the game.
  • StytchFingal
    StytchFingal
    ✭✭✭
    ZOS_Kevin wrote: »
    Hi All, thanks for the pings. We are looking into any issues right now. We will update once we have more information.

    Possibly pin a message to the forums to let people know it's being looked into so they don't have to go looking for threads like this one?
  • NinjaApacHe
    NinjaApacHe
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    Theros wrote: »
    here we go again pay for don't play!

    Welcome to Zenimax Offline!!!! :smiley:

    At this stage it's either Amazon Offline Services... or Worldwide Offline Web. Not on ZOS...

    ZOS supporters never die! Go go go! (Playing NBA2k21 in the meantime.....)
    CP 1800+
    Lord Yakhin- Magicka NB - High Elf - DC
    Jack Templar - Stamina Templar - Dark Elf - DC
    Darth Morbius - Stamina Sorcerer - Dark Elf - DC
    Ace Killah - Stamina Vampire NB - Dark Elf - DC
    Master Kun - Stamina DK - Dark Elf - DC
    Count Drakhula - Magicka Vampire NB - High Elf - DC
    Ace Bollah - Stamina Warden - Orc - DC
    Grandmaster Ninja - Magicka Warden - High Elf - DC
    Lord Teples - Stamina NB - High Elf - DC
    10 traits Woodworker - lvl 50 Enchanter - lvl 50 Alchemist - 10 traits Clothier & Smither - 10 traits jewelcrafter

    Proud member of the Band of Daggers - www.bandofdaggers.eu
  • NotaDaedraWorshipper
    NotaDaedraWorshipper
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    I managed to get in. Just required the good ol' spam log in which sometimes happen.
    [Lie] Of course! I don't even worship Daedra!
  • TairenSoul
    TairenSoul
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    Back up for me! PC NA
  • zharkovian
    zharkovian
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    Well all I can say is, thanks to the makers for Destiny 2, working fine for me through Steam. Please hurry back ESO, other games are getting more interesting and stable.
  • stargazer69
    stargazer69
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    Looks like PSN is down - https://downdetector.co.uk/status/playstation-network/ , so that would explain PS4/PS5 issues, not much that ZOS can do.
  • Garkbit
    Garkbit
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    Downdetector says 'Reports indicate there may be a widespread outage at Amazon Web Services, which may be impacting your service'
    These are not the sweet rolls you're looking for - Now move along before I put an arrow in your knee.
  • NinjaApacHe
    NinjaApacHe
    ✭✭✭✭
    Ok, it's up again folks!
    CP 1800+
    Lord Yakhin- Magicka NB - High Elf - DC
    Jack Templar - Stamina Templar - Dark Elf - DC
    Darth Morbius - Stamina Sorcerer - Dark Elf - DC
    Ace Killah - Stamina Vampire NB - Dark Elf - DC
    Master Kun - Stamina DK - Dark Elf - DC
    Count Drakhula - Magicka Vampire NB - High Elf - DC
    Ace Bollah - Stamina Warden - Orc - DC
    Grandmaster Ninja - Magicka Warden - High Elf - DC
    Lord Teples - Stamina NB - High Elf - DC
    10 traits Woodworker - lvl 50 Enchanter - lvl 50 Alchemist - 10 traits Clothier & Smither - 10 traits jewelcrafter

    Proud member of the Band of Daggers - www.bandofdaggers.eu
  • etchedpixels
    etchedpixels
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    wolfie1.0. wrote: »
    Amazon is probably upset that their game is dying.

    New World lost what 90% of its user base, which means it's still doing just fine in the numbers game.

    Just another person who won't be renewing their ESO+ until the game gets a lot of bug and lag fixes
  • HGWellsWH12
    HGWellsWH12
    Soul Shriven
    Just managed to log in on Xbox EU

    Eureka!
  • Wyndhammer
    Wyndhammer
    Soul Shriven
    That was a quick fix! Thanks, ZOS!
  • Khenarthi
    Khenarthi
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    I could not even log in to the forum until a little bit ago.
    Now login to forum/website/PC EU seems to work... let's hope it holds.
    PC-EU
  • ZOS_Kevin
    ZOS_Kevin
    admin
    Hi all, the AWS outage has been resolved. You should be able to access ESO in your respective regions again. If players are still having issues login in, please let us know. Thanks so much for your patience here.
    Forum Manager for ZeniMax Online Studio and Elder Scrolls Online
    Dev Tracker | Service Alerts | ESO Twitter
    Staff Post
  • Araneae6537
    Araneae6537
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    I’m glad that was able to be fixed quickly — thank you! :relaxed:
  • Elsonso
    Elsonso
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    I will definitely contact you, @ZOS_Kevin, next time I need AWS outages resolved! Right proper work, you did! :smile::tongue:
    "Tamriel One was fun and engaging, Tamriel Once .... not so much." - Jaraal, March 9, 2022


    Elsonso by the numbers... 8 years. 4 accounts. 3 2 platforms. 19 Chapter purchases. 58000 Crowns purchased. 3 1 ESO Plus subscriptions. 7800 hours in game.

    Twitter: https://twitter.com/ElsonsoJannus
  • RodneyRegis
    RodneyRegis
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    Nice work
  • ZOS_Kevin
    ZOS_Kevin
    admin
    @Elsonso,

    Me IRL dealing with AWS:
    giphy.gif
    Forum Manager for ZeniMax Online Studio and Elder Scrolls Online
    Dev Tracker | Service Alerts | ESO Twitter
    Staff Post
  • Trobaka
    Trobaka
    ✭✭
    5 bluescreens in half an hour on PS EU, some of them after your "fix"
  • ZOS_Kevin
    ZOS_Kevin
    admin
    @Trobaka are you getting any errors, or just the bluescreen?
    Forum Manager for ZeniMax Online Studio and Elder Scrolls Online
    Dev Tracker | Service Alerts | ESO Twitter
    Staff Post
  • Trobaka
    Trobaka
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    @ZOS_Kevin Bluescreen and CE-34878-0 Nr.6 a minute ago
  • Trobaka
    Trobaka
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    the whole server on gray host is joking and laughing about who got the most bluescreens ;-)
  • finger88
    finger88
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    Still down here PC NA
  • BlossomDead
    BlossomDead
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    I just hope companies will start dropping AWS. It seems everyone and their brother is using them and when there's an outage there's no redundancy so half the internet goes down with them.

    Defeats the purpose of a free internet.
    Edited by BlossomDead on December 15, 2021 5:58PM
  • PvXGamer
    PvXGamer
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    still unable to log into the account page on the ESO website
  • nightstrike
    nightstrike
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    ZOS_Kevin wrote: »
    Hi all, the AWS outage has been resolved. You should be able to access ESO in your respective regions again. If players are still having issues login in, please let us know. Thanks so much for your patience here.

    Curious.... if ESO runs on AWS, then why is there any work at all required to "upgrade the server hardware"*? You just... like.... pay your bill....... I mean, don't get me wrong, it's a good idea to run the game off of AWS. It allows easy scalability based on demand. But then, you shouldn't have any issue with upgrades at all. That's the whole premise of a cloud based server infrastructure.

    Or do you just use AWS for backend authentication and not running the actual game itself?

    [*] as indicated in the year end report, server upgrades have been significantly delayed
    Edited by nightstrike on December 18, 2021 8:20PM
    Warning: This signature is tiny!
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