EU PC - can't login with both my accounts....

zharkovian

Sad faces in this house, my ESO is through Steam and has LOGIN ERROR, but Steam is fine for other games, my wife's ESO is direct and she also gets LOGIN ERROR, so there it is folks, another pre-event maintenance day when they bork the game.

StytchFingal

ZOS_Kevin wrote: »

Hi All, thanks for the pings. We are looking into any issues right now. We will update once we have more information.

Possibly pin a message to the forums to let people know it's being looked into so they don't have to go looking for threads like this one?

NinjaApacHe

anitajoneb17_ESO wrote: »

NinjaApacHe wrote: »

Theros wrote: »

here we go again pay for don't play!

Welcome to Zenimax Offline!!!!

At this stage it's either Amazon Offline Services... or Worldwide Offline Web. Not on ZOS...

ZOS supporters never die! Go go go! (Playing NBA2k21 in the meantime.....)

NotaDaedraWorshipper

I managed to get in. Just required the good ol' spam log in which sometimes happen.

TairenSoul

Back up for me! PC NA

zharkovian

Well all I can say is, thanks to the makers for Destiny 2, working fine for me through Steam. Please hurry back ESO, other games are getting more interesting and stable.

stargazer69

Looks like PSN is down - https://downdetector.co.uk/status/playstation-network/ , so that would explain PS4/PS5 issues, not much that ZOS can do.

Garkbit

Downdetector says 'Reports indicate there may be a widespread outage at Amazon Web Services, which may be impacting your service'

NinjaApacHe

Ok, it's up again folks!

etchedpixels

wolfie1.0. wrote: »

Amazon is probably upset that their game is dying.

New World lost what 90% of its user base, which means it's still doing just fine in the numbers game.

HGWellsWH12

Just managed to log in on Xbox EU

Eureka!

Wyndhammer

That was a quick fix! Thanks, ZOS!

Khenarthi

I could not even log in to the forum until a little bit ago.
Now login to forum/website/PC EU seems to work... let's hope it holds.

ZOS_Kevin

Hi all, the AWS outage has been resolved. You should be able to access ESO in your respective regions again. If players are still having issues login in, please let us know. Thanks so much for your patience here.

Araneae6537

I’m glad that was able to be fixed quickly — thank you!

Elsonso

I will definitely contact you, @ZOS_Kevin, next time I need AWS outages resolved! Right proper work, you did!

RodneyRegis

Nice work

ZOS_Kevin

@Elsonso,

Me IRL dealing with AWS:

Trobaka

5 bluescreens in half an hour on PS EU, some of them after your "fix"

ZOS_Kevin

@Trobaka are you getting any errors, or just the bluescreen?

Trobaka

@ZOS_Kevin Bluescreen and CE-34878-0 Nr.6 a minute ago

Trobaka

the whole server on gray host is joking and laughing about who got the most bluescreens ;-)

finger88

Still down here PC NA

BlossomDead

I just hope companies will start dropping AWS. It seems everyone and their brother is using them and when there's an outage there's no redundancy so half the internet goes down with them.

Defeats the purpose of a free internet.

PvXGamer

still unable to log into the account page on the ESO website

nightstrike

ZOS_Kevin wrote: »

Hi all, the AWS outage has been resolved. You should be able to access ESO in your respective regions again. If players are still having issues login in, please let us know. Thanks so much for your patience here.

Curious.... if ESO runs on AWS, then why is there any work at all required to "upgrade the server hardware"*? You just... like.... pay your bill....... I mean, don't get me wrong, it's a good idea to run the game off of AWS. It allows easy scalability based on demand. But then, you shouldn't have any issue with upgrades at all. That's the whole premise of a cloud based server infrastructure.

Or do you just use AWS for backend authentication and not running the actual game itself?

[*] as indicated in the year end report, server upgrades have been significantly delayed