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• [COMPLETE] Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• [COMPLETE] PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
Ticket Support
jwporrett
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I submitted a ticket yesterday, #211117-005302, and have not heard back or even received an automatic response and I wanted to make sure it went through. I was hoping to have the issue resolved before the event started *fingers crossed* Thanks!
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ZOS_AdrikothadminGreetings @jwporrett
We can confirm that this ticket is with the correct team and will receive a response as soon as a support agent is available. Thank you for your patience!The Elder Scrolls Online - ZeniMax Online Studios
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Tbok86Soul ShrivenI have tried submitting tickets on the ui voicechat error box, and then lost ability somehow to login to my account. So then I tried retrieving my account, and got a bot email saying 'sorry you can't remember your secret question answer'...
It wasn't even the right question listed to answer during my attempt to retrieve...?
WTF is going on?
I would like a refund on my recent purchases I have no access to now, but can't even connect with anyone to discuss the situation or options.
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ZOS_Billadmin@Tbok86
Do you have a support ticket number for the email you received?
We can check on your ticket status to see what is happening.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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