Maintenance for the week of January 30:
• PC/Mac: No maintenance – January 30
• Xbox: NA and EU megaservers for maintenance – February 1, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – February 1, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
I submitted a ticket yesterday, #211117-005302, and have not heard back or even received an automatic response and I wanted to make sure it went through. I was hoping to have the issue resolved before the event started *fingers crossed* Thanks!
I have tried submitting tickets on the ui voicechat error box, and then lost ability somehow to login to my account. So then I tried retrieving my account, and got a bot email saying 'sorry you can't remember your secret question answer'...
It wasn't even the right question listed to answer during my attempt to retrieve...?
WTF is going on?
I would like a refund on my recent purchases I have no access to now, but can't even connect with anyone to discuss the situation or options.