Maintenance for the week of November 17:
• PC/Mac: No maintenance – November 17
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• PC/Mac: No maintenance – November 17
• ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Is UserID change on PC broken?
Onyx_Werewolf_Gnome
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Quick question, on the account page (on PC not Steam) we have the option to change user id. But the confirmation code never gets to my email. I know my email is fine because I had to open a ticket about a bug & so you have no problem emailing with me back & forth on that as recently as yesterday.
So is it like this for everyone? I know in the past they told us it was broken & to open a support ticket instead. But I thought it was fixed
So is it like this for everyone? I know in the past they told us it was broken & to open a support ticket instead. But I thought it was fixed
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ZOS_AdrikothadminGreetings @HedgehogFeet
The steps in this article may be able to help if you are not receiving your access code, but if this issue persists please open a support ticket with us.The Elder Scrolls Online - ZeniMax Online Studios
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Onyx_Werewolf_Gnome✭✭✭✭ZOS_Adrikoth wrote: »Greetings @HedgehogFeet
The steps in this article may be able to help if you are not receiving your access code, but if this issue persists please open a support ticket with us.
Hi can you confirm then that the change userid should be working from the web browser? Because that is what I'm asking here. There was a point were Zos said it was not working for anyone.
Thanks
Edited by Onyx_Werewolf_Gnome on October 2, 2021 9:11AM0 -
ZOS_Billadmin@HedgehogFeet
It should be working from your browser as we are not aware of any ongoing issues. Sometimes for browser issues you may need to try going through a different web browser.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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Onyx_Werewolf_Gnome✭✭✭✭@HedgehogFeet
It should be working from your browser as we are not aware of any ongoing issues. Sometimes for browser issues you may need to try going through a different web browser.
Thank you that is what I needed to know appreciated. Now I know userid is working currently I can rule that out completely. Thanks again, I'm halfway fixed.
Feel free to close this if you're of a mind to
Edited by Onyx_Werewolf_Gnome on October 6, 2021 5:55AM0 -
ZOS_Billadmin@HedgehogFeet
Have you been able to update your UserID yet?
If not, do you currently have a ticket ongoing?The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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