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Multithreaded rendering freezes game

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Gnikrerf
Gnikrerf
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This is one part bug thread and one part cry for help. After enabling multithreaded rendering, ESO now freezes on the initial load screen after several seconds. This is the pre-character select load screen. Repair does not seem to help. Is there a way to deselect the multithreaded rendering option from an .ini file or something? Or will I have to redownload the PTS?
  • umagon
    umagon
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    Turn it off at the login screen then restart the game that is what I had to do. I get the same crashing problem at the load screen when it is on.
  • Gnikrerf
    Gnikrerf
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    Can also be found in UserSettings.txt in your Documents folder. Setting is SET RENDER_THREAD "1". 1 equals multithreaded rendering on and 0 equals multithreaded rendering off. It was skipping the login screen for me since the game auto signs in so I was never able to change settings in game.
  • robpr
    robpr
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    Yup, freezes the game here as well, on the initial loading screen or few seconds of the initial cutscene.
  • Red_Feather
    Red_Feather
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    It was the only thing I was looking forward to this update. 😧
  • geodev
    geodev
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    Same here.
    Freezes on initial startup -- GPU is NVIDIA GeForce RTX 2080 Ti (Gigabyte)
  • k9mouse
    k9mouse
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    Yes, It freezes my game as well and I auto login on an AMD Radeon R7200 Series.
    Khajiit Lovers Steam Group
  • Kaelthorn_Nightbloom
    Kaelthorn_Nightbloom
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    Game does not freeze but is stuck on the loading screen prior to character select. Music is still playing and I'm able to move the game window around.

    Update: I closed ESO and the music was still playing in the background. I had to open Task Manager and kill eso64.exe so I guess it does freeze after all
    Edited by Kaelthorn_Nightbloom on July 12, 2021 11:50PM
    PC NA
  • Tannus15
    Tannus15
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    Yup, game death after login for me too.
  • HippieTheGreat
    HippieTheGreat
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    Same. had to turn it off to get it to load again
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Thanks for the information, everyone. For those of you experiencing issues, could you please let us know your GPU, CPU and graphics settings?
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • Red_Feather
    Red_Feather
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    ZOS_GinaBruno wrote: »
    Thanks for the information, everyone. For those of you experiencing issues, could you please let us know your GPU, CPU and graphics settings?

    Hello, someone earlier today asked if a feedback thread for the renderer option could be made to make it easier to report in.
  • Zymcio
    Zymcio
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    ZOS_GinaBruno wrote: »
    Thanks for the information, everyone. For those of you experiencing issues, could you please let us know your GPU, CPU and graphics settings?

    (Laptop) CPU 7700HQ + GPU GTX 1050Ti , graphic settings just default value new UserSettings.txt created.

    If u want more info just PM me can send config or PC info
    Edited by Zymcio on July 13, 2021 6:53PM
  • robpr
    robpr
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    ZOS_GinaBruno wrote: »
    Thanks for the information, everyone. For those of you experiencing issues, could you please let us know your GPU, CPU and graphics settings?

    AMD Ryzen 5 3550H + GTX 1650M, 8GB ram, default graphic settings
  • Gnikrerf
    Gnikrerf
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    Ryzen 5 3600x + NVIDIA GTX 1070 TI

    mv0cfhpya2af.png
  • umagon
    umagon
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    ZOS_GinaBruno wrote: »
    Thanks for the information, everyone. For those of you experiencing issues, could you please let us know your GPU, CPU and graphics settings?

    Intel i7-4790, Sapphire Radeon Pulse RX580. It doesn’t matter which settings are used I tried all the graphic quality presets, windowed, windowed full and fullscreen they all end up freezing the game at the load screen once I log in. And changing the graphics quality setting while the multithreaded rendering option is on will also crash the game client. Also, even if I alt-f4 the client closed I still need to terminate the process in the task manager in every case.
  • RumpleNJ
    RumpleNJ
    Soul Shriven
    AMD3900X and dual 2080s here.
  • sirinsidiator
    sirinsidiator
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    AMD Ryzen 9 5900X and Radeon RX 6800 XT, all settings on maximum.
    When it starts hanging, the graphics card usage drops to 0% and one CPU core goes up to 100%.
    https://www.imperialtradingcompany.eu/ - My Addons - The Vault (Early updates and experimental projects) - My patreon - My blog
  • pandazooka
    pandazooka
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    ZOS_GinaBruno wrote: »
    Thanks for the information, everyone. For those of you experiencing issues, could you please let us know your GPU, CPU and graphics settings?

    i5-9600K, RTX2070

    Graphics settings:
    Resolution: 4k, fullscreen
    Textures: High
    Anti-aliasing: TAA
    Subsampling: High
    Shadows: Ultra
    Screen-Space Reflections: Medium
    Planar Reflections: Medium
    Max Particles: 1024
    Particle Suppression Distance: 100
    View Distance: 100
    Ambient Occlusion: SSGI
    Grass: Ultra
    Depth of Field: Smooth
    All other effects are On
  • Aebsinthe
    Aebsinthe
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    Ryzen 5900x, Radeon 6800xt, high settings
  • Tommy_The_Gun
    Tommy_The_Gun
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    Crashed for me too.

    i7-4790 and GTX 980, high settings
    Edited by Tommy_The_Gun on July 13, 2021 8:37PM
  • shadelon
    shadelon
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    Crashes for me as well.

    Ryzen 7 3700x, RTX 3080, max settings except view distance at 45, 4k.
    The Airstrike - Flower Lady

    Champion 871 [Lv 50 Magward Healer, Lv 50 Stamward DPS, Lv 50 Warden Tank, Lv 50 MagWard DPS]

    Guild Master of the League of Assassins (check us out at www.leagueofassassins-ps4.guildlaunch.com
  • deyjasagus
    deyjasagus
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    Operating System: Windows 10 Pro 64-bit (10.0, Build 19043) (19041.vb_release.191206-1406)

    Processor: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz (4 CPUs), ~4.0GHz

    Card name: NVIDIA GeForce GTX 1050 Ti
    Driver Version: 30.0.14.7111

    Display Mode: Fullscreen / Windowed (Fullscreen)
    Resolution: 1920x1080
    Vertical Sync: Off
    Multithreaded Rendering: On

    Graphics Quality: Ultra
    Texture Quality: High
    Anti-Aliasing: FXAA
    SubSampling Quality: High
    Shadow Quality: Ultra
    Screen Space Reflection Quality: Medium
    Planar Reflection Quality: Medium
    Maximum Partical Sytems: 1024
    Particle Suppression Distance: 50
    View Distance: 100
    Ambient Occlusion: SSAO
    Grass: Ultra
    Depth of Field: Simple
    Bloom: On
    Distortion: On
    Sunlight Rays: On
    Show Additional Ally Effects: Off

    Edited by deyjasagus on July 13, 2021 8:57PM
  • daelorean
    daelorean
    Soul Shriven
    same issue
    amd ryzen 5 3600
    nvidia gtx 1650 super
    d4yye0pqjoq8.png
  • Tannus15
    Tannus15
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    Ryzen 5600x
    AMD 6800XT

    Pretty sure I'm on Maximum settings?
  • monkidb16_ESO
    monkidb16_ESO
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    Same, freezes on loading screen after entering Password.

    CPU: i5-8600K
    GPU: GTX 1660 SUPER

    rqo3pfee28c6.png
  • Dizzybeatle
    Dizzybeatle
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    qdgd7xdrrppe.png
    xzru59sfg0kj.png

    I'm also getting the same issue, login screen is fine but the load screen just before character selection crashes entirely, no error.

    Intel(R) Core(TM) i9-9900K CPU
    NVIDIA GeForce RTX 2080 Ti

  • vgabor
    vgabor
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    @ZOS_GinaBruno Was this new multithread rendering added to the Mac client? I'm asking because I do not see that new option in the video settings...
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    vgabor wrote: »
    @ZOS_GinaBruno Was this new multithread rendering added to the Mac client? I'm asking because I do not see that new option in the video settings...

    No, this is currently only available on PC.
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • spacewolfplays
    spacewolfplays
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    so yall are saying I SHOULDNT enable this right now? cause that would really be nice to use.
  • Sordidfairytale
    Sordidfairytale
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    I have tried:
    Windowed min and max
    Full Windowed min and max
    Full Screen min and max

    Operating System: Windows 10 Home 64-bit (10.0, Build 19043)
    Processor: AMD Ryzen Threadripper 3970X 32-Core Processor (64 CPUs), ~3.7GHz
    Graphics: AMD Radeon RX 5700 XT 21.20.01.16-210628a-369070E
    Monitor Model: DELL U2720Q Native Mode: 3840 x 2160(p) (59.997Hz)

    hf9wp940z6kw.png
    e6csx5hpm3fv.png
    The Vegemite Knight
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