Multithreaded rendering freezes game

Gnikrerf · July 2021

This is one part bug thread and one part cry for help. After enabling multithreaded rendering, ESO now freezes on the initial load screen after several seconds. This is the pre-character select load screen. Repair does not seem to help. Is there a way to deselect the multithreaded rendering option from an .ini file or something? Or will I have to redownload the PTS?

umagon · July 2021

Turn it off at the login screen then restart the game that is what I had to do. I get the same crashing problem at the load screen when it is on.

Gnikrerf · July 2021

Can also be found in UserSettings.txt in your Documents folder. Setting is SET RENDER_THREAD "1". 1 equals multithreaded rendering on and 0 equals multithreaded rendering off. It was skipping the login screen for me since the game auto signs in so I was never able to change settings in game.

robpr · July 2021

Yup, freezes the game here as well, on the initial loading screen or few seconds of the initial cutscene.

Red_Feather · July 2021

It was the only thing I was looking forward to this update. 😧

geodev · July 2021

Same here.
Freezes on initial startup -- GPU is NVIDIA GeForce RTX 2080 Ti (Gigabyte)

k9mouse · July 2021

Yes, It freezes my game as well and I auto login on an AMD Radeon R7200 Series.

Kaelthorn_Nightbloom · July 2021

Game does not freeze but is stuck on the loading screen prior to character select. Music is still playing and I'm able to move the game window around.

Update: I closed ESO and the music was still playing in the background. I had to open Task Manager and kill eso64.exe so I guess it does freeze after all

Tannus15 · July 2021

Yup, game death after login for me too.

HippieTheGreat · July 2021

Same. had to turn it off to get it to load again

ZOS_GinaBruno · July 2021

Thanks for the information, everyone. For those of you experiencing issues, could you please let us know your GPU, CPU and graphics settings?

Red_Feather · July 2021

ZOS_GinaBruno wrote: »

Thanks for the information, everyone. For those of you experiencing issues, could you please let us know your GPU, CPU and graphics settings?

Hello, someone earlier today asked if a feedback thread for the renderer option could be made to make it easier to report in.

Zymcio · July 2021

ZOS_GinaBruno wrote: »

Thanks for the information, everyone. For those of you experiencing issues, could you please let us know your GPU, CPU and graphics settings?

(Laptop) CPU 7700HQ + GPU GTX 1050Ti , graphic settings just default value new UserSettings.txt created.

If u want more info just PM me can send config or PC info

robpr · July 2021

ZOS_GinaBruno wrote: »

Thanks for the information, everyone. For those of you experiencing issues, could you please let us know your GPU, CPU and graphics settings?

AMD Ryzen 5 3550H + GTX 1650M, 8GB ram, default graphic settings

Gnikrerf · July 2021

Ryzen 5 3600x + NVIDIA GTX 1070 TI

umagon · July 2021

ZOS_GinaBruno wrote: »

Thanks for the information, everyone. For those of you experiencing issues, could you please let us know your GPU, CPU and graphics settings?

Intel i7-4790, Sapphire Radeon Pulse RX580. It doesn’t matter which settings are used I tried all the graphic quality presets, windowed, windowed full and fullscreen they all end up freezing the game at the load screen once I log in. And changing the graphics quality setting while the multithreaded rendering option is on will also crash the game client. Also, even if I alt-f4 the client closed I still need to terminate the process in the task manager in every case.

RumpleNJ · July 2021

AMD3900X and dual 2080s here.

sirinsidiator · July 2021

AMD Ryzen 9 5900X and Radeon RX 6800 XT, all settings on maximum.
When it starts hanging, the graphics card usage drops to 0% and one CPU core goes up to 100%.

pandazooka · July 2021

ZOS_GinaBruno wrote: »

Thanks for the information, everyone. For those of you experiencing issues, could you please let us know your GPU, CPU and graphics settings?

i5-9600K, RTX2070

Graphics settings:
Resolution: 4k, fullscreen
Textures: High
Anti-aliasing: TAA
Subsampling: High
Shadows: Ultra
Screen-Space Reflections: Medium
Planar Reflections: Medium
Max Particles: 1024
Particle Suppression Distance: 100
View Distance: 100
Ambient Occlusion: SSGI
Grass: Ultra
Depth of Field: Smooth
All other effects are On

Aebsinthe · July 2021

Ryzen 5900x, Radeon 6800xt, high settings

Tommy_The_Gun · July 2021

Crashed for me too.

i7-4790 and GTX 980, high settings

shadelon · July 2021

Crashes for me as well.

Ryzen 7 3700x, RTX 3080, max settings except view distance at 45, 4k.

deyjasagus · July 2021

Operating System: Windows 10 Pro 64-bit (10.0, Build 19043) (19041.vb_release.191206-1406)

Processor: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz (4 CPUs), ~4.0GHz

Card name: NVIDIA GeForce GTX 1050 Ti
Driver Version: 30.0.14.7111

Display Mode: Fullscreen / Windowed (Fullscreen)
Resolution: 1920x1080
Vertical Sync: Off
Multithreaded Rendering: On

Graphics Quality: Ultra
Texture Quality: High
Anti-Aliasing: FXAA
SubSampling Quality: High
Shadow Quality: Ultra
Screen Space Reflection Quality: Medium
Planar Reflection Quality: Medium
Maximum Partical Sytems: 1024
Particle Suppression Distance: 50
View Distance: 100
Ambient Occlusion: SSAO
Grass: Ultra
Depth of Field: Simple
Bloom: On
Distortion: On
Sunlight Rays: On
Show Additional Ally Effects: Off

daelorean · July 2021

same issue
amd ryzen 5 3600
nvidia gtx 1650 super

Tannus15 · July 2021

Ryzen 5600x
AMD 6800XT

Pretty sure I'm on Maximum settings?

monkidb16_ESO · July 2021

Same, freezes on loading screen after entering Password.

CPU: i5-8600K
GPU: GTX 1660 SUPER

Dizzybeatle · July 2021

I'm also getting the same issue, login screen is fine but the load screen just before character selection crashes entirely, no error.

Intel(R) Core(TM) i9-9900K CPU
NVIDIA GeForce RTX 2080 Ti

vgabor · July 2021

@ZOS_GinaBruno Was this new multithread rendering added to the Mac client? I'm asking because I do not see that new option in the video settings...

ZOS_GinaBruno · July 2021

vgabor wrote: »

@ZOS_GinaBruno Was this new multithread rendering added to the Mac client? I'm asking because I do not see that new option in the video settings...

No, this is currently only available on PC.

spacewolfplays · July 2021

so yall are saying I SHOULDNT enable this right now? cause that would really be nice to use.

Sordidfairytale · July 2021

I have tried:
Windowed min and max
Full Windowed min and max
Full Screen min and max

Operating System: Windows 10 Home 64-bit (10.0, Build 19043)
Processor: AMD Ryzen Threadripper 3970X 32-Core Processor (64 CPUs), ~3.7GHz
Graphics: AMD Radeon RX 5700 XT 21.20.01.16-210628a-369070E
Monitor Model: DELL U2720Q Native Mode: 3840 x 2160(p) (59.997Hz)