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Booted and character locked??? Unacceptable.

benmarshallub17_ESO
benmarshallub17_ESO
Soul Shriven
This happened to my main character (Boonu) last night. I was in the boss room in UnderRoot and got kicked. I did not realize the ghostly purplish character was a GM and did not reply to him quickly enough when he said "get out" and so got booted. I hadn't even figured out what he was yet by then and he did not whisper me to let me know what he was about.

Now my MAIN character is locked. Unacceptable. I am not a bot but a player farming mats to deconstruct to level crafting. I would never do something as lame as auto-botting a boss. But it's a good way to get mats for level up crafting. I have never read that it's disallowed, as long as I am "manning" my character.

Ticket number is 140426-007776 and 140426-008588.

Please fix this asap. If I can't play on my main I have no interest in subbing to this game. And please tell your GMs to whisper individual players for a reply BEFORE they boot, just in case we were not paying close attention, or possibly were in the bathroom taking a leak.

Sheesh!
  • GossiTheDog
    GossiTheDog
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    File a ticket to appeal the suspension. They will, if you weren't using macros, unlock it for you.
  • benmarshallub17_ESO
    benmarshallub17_ESO
    Soul Shriven
    I don't have any idea how to use macros. I was playing my character. And I would like to resume playing her, but now I'm stuck leveling an alt. It sucks that the GM couldn't take 10 seconds to ASK me what I was up to.

    I filed multiple tickets, email and phone, yet no response.
  • Valmond
    Valmond
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    Out of curiosity, what were you up to at the time?

    Was this a random bot check, were they banning anyone boss farming, or just anyone even near a boss?
  • j.frank.nicholsb14_ESO
    Well, it sounds like if everything here is accurate that the GMs ban all avatars in an area with an "area ban" or something. So, the GM tells everyone to "get out" and anyone that doesn't is assumed to be a bot.

    I expect an appeal will resolve the issue quickly. I also assume the GMs are big time over worked and trying their best to get rid of the bots, since EOS is getting bashed for not getting rid of them.

    I am sure this could have been handled better, assuming it is reported accurately here, but it is a damned if they do and damned if they don't.
  • ZOS_JordanH
    ZOS_JordanH
    ✭✭✭
    Greetings @benmarshallub17_ESO‌ . We are looking into this. We'll report back when we have an update.
    The Elder Scrolls Online Social Team - ZeniMax Online Studios
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    Staff Post
  • reggielee
    reggielee
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    oops, i thought they would whisper you or do some sort of GM chat overlay that goes on the UI directly. I play all the time with my chat window removed, how on earth am I to see a tell like that? I hate monitoring conversations
    Mama always said the fastest way to a man's heart is through his chest.
  • benmarshallub17_ESO
    benmarshallub17_ESO
    Soul Shriven
    Yes, that was exactly what happened. I was farming the boss in UnderRoot to get mats for decon on crafting skills. And the GM came in (all purple and ghostlike) and said "If you're not a bot, clear out". It was 2 am so I was a bit woozy. Didn't pay close attention to him and he area banned.

    I am cool with getting rid of bots, and this may be a fine idea...but the character locking is the part that aggravates me.

    Area booting for bots is fine (hardly a "solution) but don't lock me out of my character. WTF? Suppose I was afk taking a leak? So I get banned for it?

    The GM needs to look at who is moving around actively attacking the boss. I was even moving out of boss room to kill the various spawns nearby for XP and more loot. So I was clearly NOT a bot, since then I imagine I would be stationary?
  • Oblongship
    Oblongship
    ✭✭✭✭
    This happened to my main character (Boonu) last night. I was in the boss room in UnderRoot and got kicked. I did not realize the ghostly purplish character was a GM and did not reply to him quickly enough when he said "get out" and so got booted. I hadn't even figured out what he was yet by then and he did not whisper me to let me know what he was about.

    Now my MAIN character is locked. Unacceptable. I am not a bot but a player farming mats to deconstruct to level crafting. I would never do something as lame as auto-botting a boss. But it's a good way to get mats for level up crafting. I have never read that it's disallowed, as long as I am "manning" my character.

    Ticket number is 140426-007776 and 140426-008588.

    Please fix this asap. If I can't play on my main I have no interest in subbing to this game. And please tell your GMs to whisper individual players for a reply BEFORE they boot, just in case we were not paying close attention, or possibly were in the bathroom taking a leak.

    Sheesh!

    So you were camping a boss and exploiting the drop rate?

    Sounds like the GM did his job just fine.
  • Rhoric
    Rhoric
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    They need to find another way to do that cause I don't want to go into a dungeon and just get to the boss and I'm about ready to take the boss only to get booted like that.
  • alexander.373b16_ESO
    Oblongship wrote: »
    This happened to my main character (Boonu) last night. I was in the boss room in UnderRoot and got kicked. I did not realize the ghostly purplish character was a GM and did not reply to him quickly enough when he said "get out" and so got booted. I hadn't even figured out what he was yet by then and he did not whisper me to let me know what he was about.

    Now my MAIN character is locked. Unacceptable. I am not a bot but a player farming mats to deconstruct to level crafting. I would never do something as lame as auto-botting a boss. But it's a good way to get mats for level up crafting. I have never read that it's disallowed, as long as I am "manning" my character.

    Ticket number is 140426-007776 and 140426-008588.

    Please fix this asap. If I can't play on my main I have no interest in subbing to this game. And please tell your GMs to whisper individual players for a reply BEFORE they boot, just in case we were not paying close attention, or possibly were in the bathroom taking a leak.

    Sheesh!

    So you were camping a boss and exploiting the drop rate?

    Sounds like the GM did his job just fine.

    please inform me. how is that an exploit?

  • kimika
    kimika
    ✭✭
    Why lock the character when you should be banning the account? the bots will just keep coming from the same accounts...
    "insanity is just a state of mind" Hawkeye
  • b101uk
    b101uk
    ✭✭✭
    Yes, that was exactly what happened. I was farming the boss in UnderRoot to get mats for decon on crafting skills. And the GM came in (all purple and ghostlike) and said "If you're not a bot, clear out". It was 2 am so I was a bit woozy. Didn't pay close attention to him and he area banned.


    if you act like a bot farming a boss, what do you expect, maybe a little time in the sin-bin for your troubles until its sorted, maybe you will farm in a logical loop next time rather than hogging the boss and exploiting bots doing the same to help getting you more mats etc than you otherwise would.
  • Oblongship
    Oblongship
    ✭✭✭✭
    So you wanted to camp a boss in order to kill it over and over and over and over again right?

    Explain how you are different from the bots?

    I am sure you would not have turned any of that into profit right?

    Again the GM acted correctly. I am glad you admitted to the CS you were blatantly camping a boss for drops.
  • alexander.373b16_ESO
    Oblongship wrote: »
    So you wanted to camp a boss in order to kill it over and over and over and over again right?

    Explain how you are different from the bots?

    I am sure you would not have turned any of that into profit right?

    Again the GM acted correctly. I am glad you admitted to the CS you were blatantly camping a boss for drops.

    Developers have made it so that 1: the boss respawns every x minutes. 2: has x% drop chance. 3: can be killed and looted as much as player wants.

    OP is only playing the game. the difference with OP and the botters is that botters are using automated illegal programs to farm the bosses.

    OP has done nothing wrong. all he is doing is playing the game as it was made

  • Hyperventilate
    Hyperventilate
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    You were farming a boss. Bots farm bosses. How is what you were doing any different?

    It would be different if you were doing the boss for a quest, went to take a wizz and got banned. Then I'd be able to sympathize with you. However, you were doing what the bots do (Farming a boss, what for is not important) and those botters got banned. The only difference was that instead of you being AFK and killing the boss (Or not even run by a player entirely), your butt was parked in your chair.

    Ultimately, you were simply doing the same thing that the bots were doing, and you got hit along with them. Although I suspect CS will reverse this, sadly.
  • Oblongship
    Oblongship
    ✭✭✭✭
    Oblongship wrote: »
    So you wanted to camp a boss in order to kill it over and over and over and over again right?

    Explain how you are different from the bots?

    I am sure you would not have turned any of that into profit right?

    Again the GM acted correctly. I am glad you admitted to the CS you were blatantly camping a boss for drops.

    Developers have made it so that 1: the boss respawns every x minutes. 2: has x% drop chance. 3: can be killed and looted as much as player wants.

    OP is only playing the game. the difference with OP and the botters is that botters are using automated illegal programs to farm the bosses.

    OP has done nothing wrong. all he is doing is playing the game as it was made

    Yes because we all want to see 20 people bot or not camping a boss which could result in the disruption of gameplay from people actually trying to run the dungeon.

    You have your opinion and I have mine...I think the ban was deserved...debate all you want it is my opinion.
    Edited by Oblongship on April 26, 2014 7:00PM
  • Sidney
    Sidney
    ✭✭✭✭
    There needs to be a better method than this, if this is what happened.

    I myself have multiple chat tabs setup and most of the time, I'm clicked on whispers which doesn't show /say or yells etc. Someone could easily miss this.

    @Oblongship‌ How is he different? Because he's PLAYING his character. That is how he is different. Bots are not against the ToS because they farm mats. They are against the ToS because it's an automated program with no person actually playing the character. They can farm endlessly without sleep while humans cannot. This gives them and their owners not only unfair advantage but it skews the economy if they sell everything they get. Most of them likely just vendor and try to get as much gold as possible so they can sell it which is against the ToS. If you think someone should be banned for playing their character (which might I remind you, is what we bought the game for - to play it ourselves) then maybe you should be banned for casting or using an ability too many times. Be logical.
    >.<_____/
    If you want me to read a post aimed at me, please put @Sidney.
    Please give us tail armor and dyeable tail ribbons.
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  • alexander.373b16_ESO
    Oblongship wrote: »
    Oblongship wrote: »
    So you wanted to camp a boss in order to kill it over and over and over and over again right?

    Explain how you are different from the bots?

    I am sure you would not have turned any of that into profit right?

    Again the GM acted correctly. I am glad you admitted to the CS you were blatantly camping a boss for drops.

    Developers have made it so that 1: the boss respawns every x minutes. 2: has x% drop chance. 3: can be killed and looted as much as player wants.

    OP is only playing the game. the difference with OP and the botters is that botters are using automated illegal programs to farm the bosses.

    OP has done nothing wrong. all he is doing is playing the game as it was made

    Yes because we all want to see 20 people bot or not camping a boss which could result in the disruption of gameplay from people actually trying to run the dungeon.

    then start a poll where you can vote for dungeons to be instanced to yourself or your group. don't go and spit around hate on a thread of someone who is just trying to get help for what is obviously not his fault
    Edited by alexander.373b16_ESO on April 26, 2014 7:04PM
  • christian.griffinb16_ESO
    Oblongship wrote: »
    This happened to my main character (Boonu) last night. I was in the boss room in UnderRoot and got kicked. I did not realize the ghostly purplish character was a GM and did not reply to him quickly enough when he said "get out" and so got booted. I hadn't even figured out what he was yet by then and he did not whisper me to let me know what he was about.

    Now my MAIN character is locked. Unacceptable. I am not a bot but a player farming mats to deconstruct to level crafting. I would never do something as lame as auto-botting a boss. But it's a good way to get mats for level up crafting. I have never read that it's disallowed, as long as I am "manning" my character.

    Ticket number is 140426-007776 and 140426-008588.

    Please fix this asap. If I can't play on my main I have no interest in subbing to this game. And please tell your GMs to whisper individual players for a reply BEFORE they boot, just in case we were not paying close attention, or possibly were in the bathroom taking a leak.

    Sheesh!

    So you were camping a boss and exploiting the drop rate?

    Sounds like the GM did his job just fine.

    Camping a public boss = / = violation of TOS. God, you're stupid.
    Edited by christian.griffinb16_ESO on April 26, 2014 7:04PM
  • aeroch
    aeroch
    ✭✭✭
    ITT ruining my immersion crybabies advocating more bans for typical MMO behavior. If you had your way you'd kill the game and there wouldn't be anyone left to play with. Go back to Skyrim
  • Allchix
    Allchix
    Guys please, what is going on here? FARMING is perfectly legit. Why are you ripping on a guy that was working on his professions?

    There is a drop timer now, so please relax. Every player can be where they want and farm what they want. If you think everyone has to leave a dungeon the second after he/she kills the boss just because you want to be alone there and other players ruin YOUR immersion, so for god’s sake play Skyrim. You don’t belong into a MMO community.
  • christian.griffinb16_ESO
    Oblongship wrote: »
    Oblongship wrote: »
    So you wanted to camp a boss in order to kill it over and over and over and over again right?

    Explain how you are different from the bots?

    I am sure you would not have turned any of that into profit right?

    Again the GM acted correctly. I am glad you admitted to the CS you were blatantly camping a boss for drops.

    Developers have made it so that 1: the boss respawns every x minutes. 2: has x% drop chance. 3: can be killed and looted as much as player wants.

    OP is only playing the game. the difference with OP and the botters is that botters are using automated illegal programs to farm the bosses.

    OP has done nothing wrong. all he is doing is playing the game as it was made

    Yes because we all want to see 20 people bot or not camping a boss which could result in the disruption of gameplay from people actually trying to run the dungeon.

    You have your opinion and I have mine...I think the ban was deserved...debate all you want it is my opinion.

    You can 'think' it all you want. You can also 'think' the sky is red but that doesn't make it so. The OP didn't violate the ToS, therefore it was undeserved, period. The GM's can't just go around banning people willy nilly because they don't like them.
  • Oblongship
    Oblongship
    ✭✭✭✭
    Oblongship wrote: »
    Oblongship wrote: »
    So you wanted to camp a boss in order to kill it over and over and over and over again right?

    Explain how you are different from the bots?

    I am sure you would not have turned any of that into profit right?

    Again the GM acted correctly. I am glad you admitted to the CS you were blatantly camping a boss for drops.

    Developers have made it so that 1: the boss respawns every x minutes. 2: has x% drop chance. 3: can be killed and looted as much as player wants.

    OP is only playing the game. the difference with OP and the botters is that botters are using automated illegal programs to farm the bosses.

    OP has done nothing wrong. all he is doing is playing the game as it was made

    Yes because we all want to see 20 people bot or not camping a boss which could result in the disruption of gameplay from people actually trying to run the dungeon.

    then start a poll where you can vote for dungeons to be instanced to yourself or your group. don't go and spit around hate on a thread of someone who is just trying to get help for what is obviously not his fault

    Spitting hate?

    I am simply saying my opinion that I think the GM acted correctly.
  • Oblongship
    Oblongship
    ✭✭✭✭
    Oblongship wrote: »
    This happened to my main character (Boonu) last night. I was in the boss room in UnderRoot and got kicked. I did not realize the ghostly purplish character was a GM and did not reply to him quickly enough when he said "get out" and so got booted. I hadn't even figured out what he was yet by then and he did not whisper me to let me know what he was about.

    Now my MAIN character is locked. Unacceptable. I am not a bot but a player farming mats to deconstruct to level crafting. I would never do something as lame as auto-botting a boss. But it's a good way to get mats for level up crafting. I have never read that it's disallowed, as long as I am "manning" my character.

    Ticket number is 140426-007776 and 140426-008588.

    Please fix this asap. If I can't play on my main I have no interest in subbing to this game. And please tell your GMs to whisper individual players for a reply BEFORE they boot, just in case we were not paying close attention, or possibly were in the bathroom taking a leak.

    Sheesh!

    So you were camping a boss and exploiting the drop rate?

    Sounds like the GM did his job just fine.

    Camping a public boss = / = violation of TOS. God, you're stupid.

    Insulting me eh? I guess that is the best you can do with such a weak argument. :)
  • Holycannoli
    Holycannoli
    ✭✭✭✭✭
    ✭✭
    I agree that simply area banning is not the best way for a GM to handle this. People AFK or people who just plain missed the message will be caught up in it.

    It should be handled one at a time. Yes it will take a little longer and yes it won't prevent all cases of accidental bannings but it's ultimately safer.

    And FYI, farming mobs/bosses is perfectly fine. It's botting that isn't. As long as you're there at the keyboard actively controlling your character as he/she kills mobs it's fine.
    Edited by Holycannoli on April 26, 2014 7:07PM
  • Osi
    Osi
    ✭✭✭
    That's probably why they locked the character rather than ban the account. This is a temporary measure.
  • mattias.snakeb16_ESO
    All you fools who say looking the same as a bot makes you a bot are all bots because you also kill dungeon bosses.
  • Sidney
    Sidney
    ✭✭✭✭
    Oblongship wrote: »
    I am simply saying my opinion that I think the GM acted correctly.

    Your opinion is based off an inaccurate understanding of the ToS.

    Farming is acceptable. Botting is not. There is a difference. He did not break ToS by doing this.
    >.<_____/
    If you want me to read a post aimed at me, please put @Sidney.
    Please give us tail armor and dyeable tail ribbons.
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  • AngryOlek
    AngryOlek
    Oblongship wrote: »
    So you wanted to camp a boss in order to kill it over and over and over and over again right?

    Explain how you are different from the bots?

    I am sure you would not have turned any of that into profit right?

    Again the GM acted correctly. I am glad you admitted to the CS you were blatantly camping a boss for drops.

    For someone who spends as much time on the forums as you do, you would think you'd have seen the multiple threads on this issue and where it was stated by the ESO devs that this isn't considered exploiting or to be against the rules.

    You may have your "opinion", but it is wrong, sorry to tell you.

    Now, I agree that the OP probably should have said something to the GM since they admitted to seeing the GM come in and start doing his thing, but your comments in this thread? All they do is confuse players who haven't seen the prior posts on this issue.

    Also, notice the official staff post in this thread? If it was against rules like you falsely believe there would have been no investigation, the OP would have been told the character stays locked.

    When someone is posting a thread for help in the customer service forums, you calling them out for things they have not actually done is far from helpful, it is the opposite. You should know better.

    To OP: Sucks that you were tired when this happened, but as soon as you see the purple ghost dudes pop up you have to start acting more human and at least talk in regular chat or send them a PM, that will stop this from happening in the future.

    PS - Area banning is by far the most efficient, if you are worried you won't be around due to an IRL issue or something that pops up, don't stand near the boss or even in the same room and do an emote or something. Or just log out for a few mins.
    Edited by AngryOlek on April 26, 2014 7:23PM
  • alexander.373b16_ESO
    Oblongship wrote: »
    Oblongship wrote: »
    Oblongship wrote: »
    So you wanted to camp a boss in order to kill it over and over and over and over again right?

    Explain how you are different from the bots?

    I am sure you would not have turned any of that into profit right?

    Again the GM acted correctly. I am glad you admitted to the CS you were blatantly camping a boss for drops.

    Developers have made it so that 1: the boss respawns every x minutes. 2: has x% drop chance. 3: can be killed and looted as much as player wants.

    OP is only playing the game. the difference with OP and the botters is that botters are using automated illegal programs to farm the bosses.

    OP has done nothing wrong. all he is doing is playing the game as it was made

    Yes because we all want to see 20 people bot or not camping a boss which could result in the disruption of gameplay from people actually trying to run the dungeon.

    then start a poll where you can vote for dungeons to be instanced to yourself or your group. don't go and spit around hate on a thread of someone who is just trying to get help for what is obviously not his fault

    Spitting hate?

    I am simply saying my opinion that I think the GM acted correctly.

    fine spitting hate is incorrect. either way all he is doing is trying to get his problem sorted out
This discussion has been closed.