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Blackwood Collection Edition Items
DarthFett
✭✭✭
I purchased the Blackwood Collection Edition and received the items for it's pre-order as well as some of the items for the other chapters but not all.
When I purchased it, the information at this page HERE is what I went by.
As this picture states here
this is what I went by.
I've entered a ticket but was told to just re-log on, which didn't solve anything. I responded to the ticket but have heard nothing since.
How long is the usual wait time for secondary ticket responses? My ticket number is 210601-001840 if it's needed.
When I purchased it, the information at this page HERE is what I went by.
As this picture states here
this is what I went by.I've entered a ticket but was told to just re-log on, which didn't solve anything. I responded to the ticket but have heard nothing since.
How long is the usual wait time for secondary ticket responses? My ticket number is 210601-001840 if it's needed.
This one swears-by his life and his love of it-that this one will never live for the sake of another man, nor ask another man to live for him.
Satoris Lightmane - Khajiit NB
Satoris Lightmane - Khajiit NB
0
Best Answer
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ZOS_Billadmin@DarthFett
There are some delays in getting a response since the ticket has been escalated and the support team is investigating into why the account update they initially made has not updated your entitlements.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site0
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ZOS_Billadmin@DarthFett
Thank you for the ticket number. Please check your forum PM's for an update on your ticket.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site0 -
DarthFett✭✭✭@DarthFett
Thank you for the ticket number. Please check your forum PM's for an update on your ticket.
Not to sound rude but a message from you that just states "You're ticket is in que and customer service will respond shortly" really isn't an update.
Plus, I still haven't gotten a reply on my ticket after almost a week.This one swears-by his life and his love of it-that this one will never live for the sake of another man, nor ask another man to live for him.
Satoris Lightmane - Khajiit NB0