R6025 system error in eso64.exe on PC/win client

Roukoru · March 2021

R6025 system error happens randomly in different situations (craft station, bank, inventory, walking around, and so on), followed by client termination.
Client: PC win eso.live.6.3.5.2182697

ZOS_Adrikoth · March 2021

Hey there @Roukoru

The steps in this article may be able to help resolve this R6025 error.

Roukoru · March 2021

ZOS_Adrikoth wrote: »

The steps in this article may be able to help resolve this R6025 error.

Nope.
btw, previous version 6.2.10 worked (without this error), but 6.3.5 on same hardware and software are crashing.

ZOS_Bill · March 2021

@Roukoru

Could you provide a screenshot of this error when it shows up again?

Roukoru · March 2021

here

Starting debugger resulted in error report submitting window. Uploaded report file: 0d66f7f7-2598-4c5f-9003-c602383162fb.dmp

etchedpixels · March 2021

Ditto - and see also https://forums.elderscrollsonline.com/en/discussion/564986/crash-straight-to-desktop#latest

and several other threads in Bugs for the same problem.

ZOS_Bill · March 2021

For the error message coming up in ESO, you can find troubleshooting steps in our help article linked below.

What can I do if I get an error saying, "Runtime Error R6025 Pure Virtual Function" and ESO closes?

Roukoru · March 2021

already read and done. Behaviour of eso64 remains same.

ZOS_Bill · March 2021

@Roukoru

Thank you for the update. With the troubleshooting not helping with the error, the next step is to open a ticket with customer support if you've not done so yet.