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Crash straight to desktop

Shantu
Shantu
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This has happened several times. No warning. No message. Game just disappears.

From the Event Viewer:

Faulting application name: eso64.exe, version: 1.0.0.1, time stamp: 0x604022af
Faulting module name: ucrtbase.dll, version: 10.0.19041.789, time stamp: 0x2bd748bf
Exception code: 0xc0000409
Fault offset: 0x000000000007286e
Faulting process id: 0x11fc
Faulting application start time: 0x01d715d4c25a1c2a
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Zenimax Online\The Elder Scrolls Online\game\client\eso64.exe
Faulting module path: C:\Windows\System32\ucrtbase.dll
Report Id: 69052972-86a8-40c0-bf96-2d3b84c3b34d
Faulting package full name:
Faulting package-relative application ID:
Edited by ZOS_Bill on March 14, 2021 6:08PM
  • Shantu
    Shantu
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    Just wanted to add this same crash is happening 2-3 daily.
  • zlambit
    zlambit
    Soul Shriven
    same here, 7 crashes since patch day straight to Desktop
  • Shantu
    Shantu
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    Getting very annoyed with this. Please fix.

    Faulting application name: eso64.exe, version: 1.0.0.1, time stamp: 0x604022af
    Faulting module name: ucrtbase.dll, version: 10.0.19041.789, time stamp: 0x2bd748bf
    Exception code: 0xc0000409
    Fault offset: 0x000000000007286e
    Faulting process id: 0x1690
    Faulting application start time: 0x01d718e6c467250c
    Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Zenimax Online\The Elder Scrolls Online\game\client\eso64.exe
    Faulting module path: C:\Windows\System32\ucrtbase.dll
    Report Id: 83a57a9e-957d-491e-90bc-07a2ab0b4231
    Faulting package full name:
    Faulting package-relative application ID:
  • ZOS_Bill
    ZOS_Bill
    admin
    @Shantu

    If you've not done so yet, please go through the troubleshooting in the link below.

    What do I do if ESO is crashing with the error "ESO has stopped working"?
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • voreo
    voreo
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    Same issue and your AMD graphics description section on that article is outdated. Adrenaline edition doesn't navigate that way.
    Argonian Dragonknight

    ~Rawr
  • ZOS_Bill
    ZOS_Bill
    admin
    @voreo

    If the crash troubleshooting posted above has not helped, please go ahead and start a ticket with customer support.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • Hotdog_23
    Hotdog_23
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    Nothing to add here but watched the stream from 3-31, late of course because of real life schedule so no drops but anyway thought it was funny they crashed a few times as well. Glad to know they feel the same pain we do several times a day.

    Stay safe and enjoy the journey 😊

    PS. ZOS stop the micromanagement of the green tree 🥺
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