Is eso account down?

Starlight_Whisper · January 2021

Try to recover password but getting error 500

LalMirchi · January 2021

Have you tried emptying the browsers cache? Or maybe another browser?

LalMirchi · January 2021

I just checked at https://www.isitdownrightnow.com/accounts.elderscrollsonline.com.html

The accounts page is down on PC & Mac @ZOS_Adrikoth

LalMirchi · January 2021

Lack of coffee, I had put an extra *s* in the URL

The https://account.elderscrollsonline.com/ is up according to site checkers but when I go there in a browser (PC & Mac) i get

Error 500
We're sorry, the page you're looking for cannot be found.
Die angeforderte Seite konnte leider nicht gefunden werden.
Désolé, la page que vous cherchez est introuvable.

Starlight_Whisper · January 2021

Logged into account 3 successfully but forgot password to account 2 😔

Starlight_Whisper · January 2021

Mobile works but not pc version

LalMirchi · January 2021

Yes, you're right, just tried and got Error 500, sorry for jumping the gun.

LalMirchi · January 2021

https://account.elderscrollsonline.com/ is now working on Mac Safari

Tandor · January 2021

It's working currently on my PC desktop with Chrome.

Sylvermynx · January 2021

Working just now on PC, with Pale Moon (Firefox fork) browser.

Raine · January 2021

Cant access since yesterday on my PC (Chrome). It gives me the Error 500 page.

anam-caraeb17_ESO · January 2021

Yeah 2 full days and not a word form ZOS....Typical

Tandor · January 2021

anam-caraeb17_ESO wrote: »

Yeah 2 full days and not a word form ZOS....Typical

Yet it's working for other people, including with Chrome which @Raine was having trouble with yesterday. I checked the link again just now and it's fine for me on PC with Chrome and Edge, connecting from the UK. I suggest if it's still not working for you then you put in a ticket after trying any other options like clearing the cache, checking the status on your ISP technical forum etc. Where are you connecting from?

Starlight_Whisper · January 2021

I had to delete cookies and I believe it worked right again for chrome browser on pc.

I had to ...well wanted to change name yesterday and noticed that I got stick on error page from before just clicking normal account. The above resolved that.

anam-caraeb17_ESO · January 2021

I am UK with Firefox, have done all that people have suggested so its ticket time, thx for response tho

Starlight_Whisper · January 2021

anam-caraeb17_ESO wrote: »

I am UK with Firefox, have done all that people have suggested so its ticket time, thx for response tho

Good luck comrade

Raideen · January 2021

Mine is working.

ZOS_Bill · January 2021

There has been troubleshooting posted in the thread below for anyone still having issues with the account website.

Accessing Account Website

Innocente · January 2021

Yeah. I cannot buy Crowns. I cannot renew my subscription.

Don't ask me to go switching browsers or deleting caches.

As far as I am concerned, it is up to Zenimax to fix this problem.

Until they do, I am not capable of spending any money with them!

The Elder Scrolls Online

Is eso account down?

Best Answers