Not getting the access code

konstan · December 2020

Last night, for some reason, ESO decided that it does not recognize my computer and said it sent a one time access code.
No access code was received.
Opened a ticket. got the initial generic response about deleting spaces around the code (even though my ticket clearly stated that I was not getting the code)
I have gotten emails before, including previous one time access codes.

Ticket 201209-006302
FYI the 2 hour response turnaround time needs to be improved.

ZOS_Volpe · December 2020

Greetings,

Because there is a thread already open on this topic, we're going to close this one down. You may continue the discussion here. Thank you for your understanding.