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Can I please be able to play the game I paid for? urgent

Snetchyy
Snetchyy
Soul Shriven
Hello, I came back to play this game after I left it for years, I forgot my password and security question answer.
I could be able to recover my forum password but once I submit a ticket for the account password, no one replies me.
Can someone tell me who to contact? there is no live chat and I can't find a number to call!
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