Can't purchase Crimson Berries: "You already have the Crimson Indrik Mount"

Tranquilizer · October 2020

mbeetley_ESO wrote: »

Appears to be fixed now, along with the quest starter bug.
EDIT: At least it looks that way on PC and Xbox.

Yes it's fixed, at least on PC/EU. But you have to restart the game, relog doesn't do the trick.

ZOS_Adrikoth · October 2020

Greetings,

The issue with the Indrik Berries should now be resolved. Thank you for your patience!

Jiigen · October 2020

ZOS_Adrikoth wrote: »

Greetings,

The issue with the Indrik Berries should now be resolved. Thank you for your patience!

Thanks for the update! And thanks to the devs for the quick fix!

Athanasia_Nocnitsa · October 2020

Yes, I can buy them, but they still don't show up in the collections/fragments menu...???

Tyralbin · October 2020

Athanasia_Nocnitsa wrote: »

Yes, I can buy them, but they still don't show up in the collections/fragments menu...???

Same issue here

I have all previous indriks including Nascent but berries still don't show up.

Also checked collections and the crimson mount doesn't show as not collected (greyed out box at the bottom).

https://imgur.com/a/voLWUIK

https://imgur.com/a/xpNyBje

Please check again @ZOS_Adrikoth.

o_Primate_o · October 2020

not resolved. I went into the event showing i owned two crimson indrik berries, but now i can't see which berries i have (collections-fragements) and i don't want to buy the same two i already own. under cervines it does not show crimson indrik at all, neither under fragments. hence my conundrum. went into the even with 11 tickets, now buying grab bags so as not to waste the tickets.

XBOX NA

o_Primate_o · October 2020

ps. fyi. i own mossheart and nascent, and three fragments of second nascent.

Susan_Sto · October 2020

Just checked my collections tab and there is still no section for the crimson berries to show what has been collected and what is missing. There is only the nascent indrik feather collection.

So when I do get the two berries? Will they just appear in the collection or disappear into eather?

o_Primate_o · October 2020

images attached.

Cervines - No Crimson shown:

Cervines Fragments - No Crimson Shown (i know i have two frags but don't know which two)

And for ref, you can see i have three of four for another Nascent, though i already have one complete awaiting evolution.

Athanasia_Nocnitsa · October 2020

Indeed still no collection/fragments tab for the crimson mount. So i don't want to buy the berries now.
Will they suddenly appear in the list if i do, or will i lose tickets???

SerraKBella · October 2020

I purchased the Crimson berry of Bloom tonight (Xbox NA) and it notified me that it was in my collection. I then check the fragment section and the Crimson Indrik is now listed below the Nascent Indrik for me. I know earlier today it was not there, but I didn't double check right before I bought it, I only looked after. I was relieved to see it!

o_Primate_o · October 2020

SerraKBella wrote: »

I purchased the Crimson berry of Bloom tonight (Xbox NA) and it notified me that it was in my collection. I then check the fragment section and the Crimson Indrik is now listed below the Nascent Indrik for me. I know earlier today it was not there, but I didn't double check right before I bought it, I only looked after. I was relieved to see it!

i'll try to do the same tomorrow when i'm over 10 again - if ZOS doesn't get back to me by then.

i just did the same. the crimson indrik still does not show under cervines, and under fragments it now shows crimson indrik but ONLY the frag i bought, it does not show the other three at all (usually you can see all four whether you bought them or not. Worried i'll end up buying same frags i bought in 2018 (didn't play ESO in Oct 2019).

updated screenshots taken minutes ago:

SerraKBella · October 2020

I just re=checked mine and the Crimson Indrik is still listed below the Nascent Indrik, but when I click on the Crimson Indrik it is the same as yours. It only list Crimson Berries of Bloom Collected too, the other berries are not listed at all, but it still is there, so I think it will be okay. Maybe the next patch ZOS will put it right.

o_Primate_o · October 2020

thanks, i hope the fix it too. i just don't want to end up buying the same two crimson frags i had bought previously, wasting 20 tix.

Olauron · October 2020

SLEDGEHAMMER_X wrote: »

thanks, i hope the fix it too. i just don't want to end up buying the same two crimson frags i had bought previously, wasting 20 tix.

This event is the first event to feature Crimson Berries, current berries are the only possible to buy and have. Once you buy one of these two berries, you can't buy it again.

Jiigen · October 2020

Olauron wrote: »

This event is the first event to feature Crimson Berries, current berries are the only possible to buy and have. Once you buy one of these two berries, you can't buy it again.

Normally it shows uncollected berries as well, those not showing now just implies that the entire debacle isn't over yet and that only a temporary fix has been made in order for players to be able to buy the two currently available berries for the Crimson Indrik.

Olauron · October 2020

Jiigen wrote: »

Olauron wrote: »

This event is the first event to feature Crimson Berries, current berries are the only possible to buy and have. Once you buy one of these two berries, you can't buy it again.

Normally it shows uncollected berries as well, those not showing now just implies that the entire debacle isn't over yet and that only a temporary fix has been made in order for players to be able to buy the two currently available berries for the Crimson Indrik.

Yes, I agree, uncollected berries disappeared for whatever reason with the start of the event (or earlier, but there were uncollected during Lost Treasures for sure) and were not returned by the fix.