The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!
Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Ticket follow up
eso_user_001
Soul Shriven
I've been waiting for an agent to respond for more than 2 days. The ticket was placed in the wrong category (harassment) and I'm concerned that may be delaying or preventing a response. The ticket number is 200913-003901. Any help is appreciated!
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ZOS_Billadmin@eso_user_001
Thank you for including the ticket number. We have sent you a PM with details on the current ticket status.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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eso_user_001Soul Shriven@ZOS_BillE My ticket finally received an update and says "Read Answer Provided", but there is no answer or any new message of any kind. Any help is appreciated!0
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ZOS_Billadmin@eso_user_001
Thanks for the update. I've sent you another PM regarding the status of your friend's ticket.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site0