The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!
Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Following up a ticket
jdclark3
Soul Shriven
I placed a ticket a few weeks ago regarding the crown store and have not hear back. Any insight or advice?
Edited by ZOS_Adrikoth on September 15, 2020 1:59PM 0
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Taleof2Cities✭✭✭✭✭
✭✭✭✭✭List the ticket number in your thread, here, @jdclark3 ... and ask the friendly forums mods to move the thread to the General Help section.
General Help usually gets responded to once per day (not always but usually).
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jdclark3Soul ShrivenMy ticket number is 200901-007292
@ZOS_Adrikoth , if you could please move the thread to General Help, I would greatly appreciate it, I'm new to the forum so I'm not quite up to speed yet.Edited by jdclark3 on September 15, 2020 1:55PM0 -
ZOS_AdrikothadminGreetings @jdclark3
It appears that a support agent replied to this ticket on September 7th. Please reply to this response if you would like to re-open the ticket and receive further assistance.Edited by ZOS_Adrikoth on September 15, 2020 2:01PMThe Elder Scrolls Online - ZeniMax Online Studios
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jdclark3Soul ShrivenI have combed through my email and cannot find a response from an agent. Maybe I somehow missed it, but if we could re-open it that would be fantastic @ZOS_Adrikoth0
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ZOS_AdrikothadminThe reply has been resent @jdclark3 Please be sure to check the email tied to the account that you submitted this ticket with.The Elder Scrolls Online - ZeniMax Online Studios
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jdclark3Soul Shriven@ZOS_Adrikoth I'm checking, maybe I had a typo with my email. Anyways I appreciate the help0