Ok I found the fix. Do not use persuade on the dialog option and use the prisoner instead. I ran it that way and it completed.

Still broken for me. I've abandoned and had both NPCs sacrificed and still nothing.

Yep, just got to this point myself. Didn't use persuasion, told the captain to sacrifice herself and final fight won't start.

I had this problem but then I abandoned left did a bunch of other quests in the line. This axe shard quest line branches then I came back and It worked even though I lured that guy in. The problem is that the second draugr doesn't always summon so you can't finish the quest. I think in the end you might just have to restart it many times and get lucky and get that triggered. Also even though it appears that it is an essential quest for progression I think it might not be required to advance past this area.

ixlee wrote: »

PBpsy wrote: »

Also even though it appears that it is an essential quest for progression I think it might not be required to advance past this area.

It absolutely is required to finish this quest in Veteran Rank to get to the next faction's zones.

I have been stuck for days not being able to advance to the next faction while I try and try to get customer service to help me.

I canceled my subscription today.

I cannot play a game that doesn't want me to play it.

Whilst I intend to keep subbing for now I cannot say I blame you, or anyone who does likewise, for doing this.

These bugs are extremely frustrating and the inability to get hold, in-game, of a GM that I can actually chat to is also annoying.

I managed to get Asmalah done only by logging in before work a couple of days ago at 7:30am when there were fewer people on-line.

Now I'm stuck on Storming the Hall.

Companies need to stop using the term beta. Time and time again numerous games have held betas and bugs that have been reported are still not fixed for launch.

I don't know how much bug reporting for these specific quests went on as I was only in the weekend "betas", I do know that some of the bugs I reported during those were not fixed for launch.

In future I will only ever assume that when someone says beta they mean preview.

Are we entitled to expect perfection? No. But show-stopping bugs like this, at launch, with no GM support, isn't really acceptable.

I love ESO, really I do. The world-building is superb, the quest writing (though certainly not the quest mechanics at times) is great. Bethesda and ZoS have something potentially wonderful here.

But these bugs are going to cost the subscriptions.

I sometimes feel, like it was said before somewhere, that not working other branches are some sort of lag, or database problem that occurs when quests get done by a lot of people at the same time. It's highly probable that I am wrong though... But playing on the US server, I only had two or three moments where I met broken quests. And I was able to finish most of them at a later point.

Still bugged as of today, 4/18/2014 post patch. Ghost enters monster and there is nothing to fight, no way to complete.

Same here, im level 40, ghost enters the giant and nothing happens, tried to sacrifice the prisoner and the guard, same result, progress blocked as i cannot get past this

What I find interesting is that, since official launch, the only bugged quests I've come across (and seen reported here) are the ones which are part of a main story arc. None of the standalone quests seem to be buggered.

Finally managed to do the quest. I think the trick was to kill him close to the big monster thing.

still broken for me after the latest patch, I've tried all three options sacrifice the captain, sacrifice the prisoner and bring the prisoner but let him go and sacrifice the captain anyway. It's still a no go for me.

Edit: I got this to work, I went outside to just outside the mound steps and killed the stuff there and waited for it to respawn then went back in. The three had respawned as well. This time the only thing I know that I did different was that I died once while I was in there and respawned in the room at the top of the stairs when I pressed "E". I had not died any of the other times I tried this.

did this today, what I did is
1. didnt took the persuade option from valdur (companion option)
2. sacrificed captain
3. killed draugr mobs. near the altar.
poof done ^^

Excellent advise, just did this and it worked for me as well. A shame though.. wasn't the choices my character would make.

Hopefully they fix this soon.

I used persuade and the quest got stuck after leading the reach man to the crystal. Doing it again without persuade and the captain sacrificing herself worked just fine and I completed it.

Just another comment here, that I did the quest 3 times from start to finish, and it never worked, and then I let the instance reset, killed the 3 mobs right next to the altar, and then it worked. That seems to be a reliable solution.

A note to any mods that read this, there is an "official" solution on the knowledge base that just says "reloadui, or reset instance, or abandon the quest and start over". I said it wasn't helpful because I tried all of those things several times. The real answer seems to be the proximity to the altar.

What happens is the Draugr on the right doesn't spawn (or isn't summoned), so you can't complete the stage of the quest.