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My Snowmelt Suite icon is missing and I saw people in chat saying their Bastion icon was missing as well. On the map tab for houses - Snowmelt Suite is missing as well. It IS still in my collections menu though.
About half my houses are missing & I'm unable to travel to them because my map is not showing them - I can go inside but only if I am standing right in front of the property which kind of makes them useless as travel points.
Edit: They are not even listed in the houses available!
Edited by Aurrynthea_Drake on August 24, 2020 5:12PM
Magic does not die. It merely sleeps until called forth into the world again. PC EU (PvE)(ex PvP)
Yup, I'm having the same issue with Snowmelt Suite, icon is missing and it's not listed. It also didn't reappear after going to it on foot. As far as I can tell, it's the only house I'm having problems but I could be wrong.
Thanks everyone, we're aware and investigating! In the meantime, if you travel to the house it should clear the issue.
As others have said, that doesn't fix it in all cases. My wife & I have both logged in on multiple characters and the icons just never appear, and the houses aren't in the menu at all (at least not the controller menu). We can visit the houses but it doesn't matter, they never show up on the maps.
I do want to point out a possible issue. I wonder if sometimes problems reported on the PTS don't get fixed in the live client but not the PTS due to when they are reported and/or fixed, because PTS is always 1-2 weeks ahead. So things fixed late might not get fixed on the PTS. Then you go back to the PTS after an update, carry on with that code, and copy the code to the main server in a new update, and old problems recur. That might not be the issue in this (or any) case, but since this was a reported problem for the original Greymoor update that was fixed in the official release, and then recurred on the PTS now, I wonder if it could be the problem. Might be worth investigating.
Both my husband and I reported this bug on the PTS. The house icon for my Proudspire home was missing, and it was not even in my house list, though I could walk up to it and enter it.
This bug went live, unfortunately. Interestingly, I don't have Snowmelt Suite on PC (since I didn't have a character who could get it for free and I purchased PS), but that icon is there, in black. I cannot interact with that icon, however.
I do not use add-ons, period, so it's not an add-on issue. Again, this bug was on PTS, and was reported, but it still made it to live.
Proudspire and Snowmelt are not there for me too, but I can travel there via (port to friends house) addon, I added my houses there. Hope this bug will be fixed soon, as Proudspire is a perfect port point to get to the dailies quest givers.
I am also missing my Bastion Sanguinaris house - it doesn't show up in the list of available houses, doesn't show up on the map in Blackreach. Visited it by walking there manually and still hasn't shown up again on my map or list after leaving.
This breaks functionality and was reported during the PTS - why did this ship without that noted in the patch notes if it was a known issue?
This issue is happening to me as well. Snowmelt suite is missing from my map as well as Collected and Not Collected houses. It is completely unavailable for fast travel. If it's relevant, Proudspire is also not showing up under Not Collected.
It seems the issue only affecting the houses owned in the Greymoor chapter. As pictured above, from 8 houses I currently have in game (the collections tab - Collected), only 7 is shown in the map icon houses tab (Collected)
However I can fast travel to the houses via the Collections tab instead via the map icon houses tab
Someone in our guild had the same problem with his Bastion Sanguinaris. I was able to travel there using the /visit command from the Guild Hall Button addon, and then he was able to travel to me to enter. (Good thing he gave the guild entry privileges). After that it appeared in his house list, though the icon was still missing on the map.
Favourite NPC: Wine-For-All
Mostly PC-EU , with a lonely little guy on NA.
I have collected all homes in the game. The new Greymoor homes I have noticed you can see them via the collections menu but you cannot get to any of them in the new sections of Greymoor via the map. You must visit them in person. As many have pointed out one of the big reasons for buying home is the ability to teleport with new characters. I am little shocked this got by QA?