Social ban for 2 weeks now

FiveLives · August 2020

Iv'e been social banned for 2 weeks now, with no reply from previous ticket. Since there's multiple people complaining about it you'd think zos would fix it. Oh wait, new crown store items are more important.

ZOS_Adrikoth · August 2020

Hey there @FiveLives do you have a ticket number that we could look into?

FiveLives · August 2020

ZOS_Adrikoth wrote: »

Hey there @FiveLives do you have a ticket number that we could look into?

I just pm'd you

ZOS_Adrikoth · August 2020

Greetings @FiveLives

We can confirm that your tickets have been received and are in the right place. A member of our support team will reach out to you as soon as they can.

We appreciate your patience, as we are currently experiencing high contact volumes due to the impact of COVID-19.

FiveLives · August 2020

ZOS_Adrikoth wrote: »

Greetings @FiveLives

We can confirm that your tickets have been received and are in the right place. A member of our support team will reach out to you as soon as they can.

We appreciate your patience, as we are currently experiencing high contact volumes due to the impact of COVID-19.

So, just to clarify. Iv'e been social banned for no reason which highly impacts my ability to play the game since i can't utilise in game features such as guild traders, accepting friend requests, trading other player ect. I pay $15 aud a month for eso plus, money which you's gladly take but i'm expected to wait over 2 weeks for a resolution to a problem

Elsonso · August 2020

FiveLives wrote: »

ZOS_Adrikoth wrote: »

Greetings @FiveLives

We can confirm that your tickets have been received and are in the right place. A member of our support team will reach out to you as soon as they can.

We appreciate your patience, as we are currently experiencing high contact volumes due to the impact of COVID-19.

So, just to clarify. Iv'e been social banned for no reason which highly impacts my ability to play the game since i can't utilise in game features such as guild traders, accepting friend requests, trading other player ect. I pay $15 aud a month for eso plus, money which you's gladly take but i'm expected to wait over 2 weeks for a resolution to a problem

There is always a reason, even if the reason is that Sheogorath has merely chosen you out of the crowd.

I_am_a_Nord · August 2020

Lucky you're able to play, my account got suspended and I can't even log into their website with my account, its been 10 days as of now for me and still no response. They didn't even send me an email or anything on why my account got suspended.

CrazYDunm3r · August 2020

I'm surprised you didn't get a warning for discussing moderation

Applesmith · August 2020

My Dad hasn't been playing since last Thursday for something not of his doing. And when I explained his story on these forums ...which hit 2600 views and over 70 responses encouraging him not to lose heart they removed it.

So consider yourself lucky you can play. Consider yourself lucky this submission was removed. My dad is completely saddened and disillusioned.

Applesmith · August 2020

You are lucky your submission was not removed I mean, sorry

FiveLives · August 2020

Applesmith wrote: »

You are lucky your submission was not removed I mean, sorry

Sorry to hear about your dad, hope things improve!