Cant log on to ESO account :(

StackonClown · August 2020

Hi!

Every time I try to log on to access my ESO account, it says this is a new device and I need a special code which is supposedly sent to my email, but it never arrives ;(
Anyone else face this problem??

ZOS_Adrikoth · August 2020

Hey there @StackonClown we are sorry to hear that our article was unable to help.

If you are still not receiving an email with your access code, then please submit a ticket using this form and we would be happy to assist you further.

If there are sections of the form you are unsure on, just fill it out to the best of your ability so that we can get your ticket in and take a look at it as soon as possible.

ZOS_Adrikoth · August 2020

Greetings @StackonClown

We recommend the troubleshooting in this article.

If the issue persists and you are unable to find the code, then please open up a ticket with us here.

StackonClown · August 2020

ZOS_Adrikoth wrote: »

Greetings @StackonClown

We recommend the troubleshooting in this article.

If the issue persists and you are unable to find the code, then please open up a ticket with us here.

Hi!

Thanks for your reply, but I have none of the issues in the article?!
Are you sure the one time code is working???

I receive ALL other mails from noreply@mail.elderscrollsonline.com including the fact that my ESO plus is expired - I want to renew it but cant log in - this is so much red tape guys ;(

Might just give up.. I tried resending the code 10 times... How hard can this be ??

StackonClown · August 2020

Hi,

Will do - Thanks for your help and quick replies

Stax

The Elder Scrolls Online

Cant log on to ESO account :(

Best Answer