Maintenance for the week of May 18:
• NA megaservers for maintenance – May 18, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
• EU megaservers for maintenance – May 18, 8:00 UTC (4:00AM EDT) - 13:00 UTC (9:00AM EDT)
• NA megaservers for maintenance – May 18, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
• EU megaservers for maintenance – May 18, 8:00 UTC (4:00AM EDT) - 13:00 UTC (9:00AM EDT)
Haven't been able to login to my main character for over a week
_DeathPK
✭✭✭
Critical Error (physics) Pending data load error (360863 - c00000000007c10) every time i try to login to my main character. Been trying ZOS support for a week but ofc that is no help talking to a robot. Anyone know how to fix?
0
-
Sylvermynx✭✭✭✭✭
✭✭✭✭✭You have to reply to the first "bot" email you get, restating your issue, in order to get a "real" CS rep. And right now, responses are delayed by a week or more.
Now, I don't really have any info on that error - but have you tried repairing the game files?0 -
_DeathPK✭✭✭
Yes i have tried repairing and alot of things but thanks for the response.Sylvermynx wrote: »You have to reply to the first "bot" email you get, restating your issue, in order to get a "real" CS rep. And right now, responses are delayed by a week or more.
Now, I don't really have any info on that error - but have you tried repairing the game files?
0 -
Sylvermynx✭✭✭✭✭
✭✭✭✭✭Okay, that's very strange then. I think your only option is to wait on CS. Don't reply to your original ticket again (after you responded to the first "bot" one) because that puts your ticket to the end of the existing queue.
Also, you could post the ticket number here, and tag @ZOS_GinaBruno, @ZOS_Adrikoth, @ZOS_BillE, @ZOS_JessicaFolsom.0 -
ZOS_Billadmin@_DeathPK
Could you provide us with your current ticket number?
We can take a look into this for you.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site0