The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!
Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Update on Ticket? [Incident: 200622-006157]
Good afternoon,
I'm looking to try and get an update on a ticket. It's number 200622-006157. Normally I wouldn't post here regarding it, and I do understand that y'all are dealing with an increase in ticket volume due to the COVID-19 situation. However, it's been close to a week since I've heard any communication regarding my ticket, which seems a bit abnormal based on my other communications regarding this ticket.
Thanks in advance.
I'm looking to try and get an update on a ticket. It's number 200622-006157. Normally I wouldn't post here regarding it, and I do understand that y'all are dealing with an increase in ticket volume due to the COVID-19 situation. However, it's been close to a week since I've heard any communication regarding my ticket, which seems a bit abnormal based on my other communications regarding this ticket.
Thanks in advance.
1
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ZOS_Billadmin@Rogue_Pumpkin23
Thanks for including your ticket number. Please check your forum inbox for a ticket update.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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