Maintenance for the week of August 3:
• [COMPLETE] ESO Store and Account System for maintenance – August 4, 5:00AM EDT (9:00 UTC) - 4:00PM EDT (20:00 UTC)
2 times already these days, nothing happens, everything freezes. I had to use task manager kill it which result that I get the stupid penalty for a software bug!
Are you experiencing crashes with anything else in the game?
If you're on PC, running a repair and updating GPU drivers are the first two steps that often help with in-game crashes like this one.
Not crash, but the whole game doesn't react either, picture stays still. So you have to kill it from windows task manager. I never had this problem before the event.