Ticket shows I got temporary entitlement, but unable to access Greymoor

raught19ub17_ESO · May 2020

Ticket: 200524-002298

When logging in, I am unable to access Greymoor, I also do not have access to any of the collection items.

ZOS_Bill · May 2020

We are currently looking into this issue with some players not being able to access Skyrim. We will post updates as we investigate the issue further.

Auora · May 2020

Me too!

Ticket: 200525-006359

ZOS_Bill · May 2020

An update has been posted here. The entitlement Greymoor Chapter grant for players who have not yet received their physical collector's edition was delayed. This entitlement should be going out in the next one to two hours.

Esmaralda · May 2020

They won't fix it until after they fix EU servers. We have to wait.

ZOS_Bill · May 2020

We have updates on a few different issues in the thread linked below. Regarding Greymoor access, there is an ongoing investigation into some Steam players still not having access.

PC/Mac Login/Connectivity/Access Issues - May 26 [Updated May 27]