Excellent news for (Steam) players unhappy with ZOS not retroactively upgrading vMA and vDSA weapons

  • Universe
    Universe
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    Neoealth wrote: »
    Universe wrote: »
    Neoealth wrote: »
    Thanks for the tip OP.

    Sent refund request.

    Because the weapons will not receive an upgrade or is it something else ?

    That is one small part of it. But mostly due to just completely losing my last bit of faith in zos being able to get a grip on the performance issues and the fact the way the new vampires are looking I will be forced to cure my main who has been a vampire from the start because of the huge penalty on resources if you don't play the limited vampire skills they are offering.

    As someone here on the forums said recently, only ZoS can release a vampire expansion which forces people to want to cure vampirism

    I can understand the reasoning behind your decision.
    I will cure my main char of Vampirism when Update 26 will release due to Vampire skill line being too punishing, unrewarding & weak.
    Though I don't care enough about the cure part to consider quitting/doing refunds etc..

    The performance, abilities not firing & bugs are more troublesome to me.
    I didn't pre-purchase Greymoor yet, I'm unsure.
    Some videos I recorded for fun: Main character:
    PC EU main: Universe - AD magicka Sorcerer, Former Emperor, Grand Overlord, The Merciless, Trial Bosses Solo Champion
    Top alts: Genius(stamina/sagicka Dragonknight) The Force(stamina Nightblade) and other chars.
    PC NA main: The Magic - AD magicka Sorcerer
    Started playing ESO in beta & early access
    User_ID: Daedric_Prince
  • mairwen85
    mairwen85
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    Universe wrote: »
    Neoealth wrote: »
    Universe wrote: »
    Neoealth wrote: »
    Thanks for the tip OP.

    Sent refund request.

    Because the weapons will not receive an upgrade or is it something else ?

    That is one small part of it. But mostly due to just completely losing my last bit of faith in zos being able to get a grip on the performance issues and the fact the way the new vampires are looking I will be forced to cure my main who has been a vampire from the start because of the huge penalty on resources if you don't play the limited vampire skills they are offering.

    As someone here on the forums said recently, only ZoS can release a vampire expansion which forces people to want to cure vampirism

    I can understand the reasoning behind your decision.
    I will cure my main char of Vampirism when Update 26 will release due to Vampire skill line being too punishing, unrewarding & weak.
    Though I don't care enough about the cure part to consider quitting/doing refunds etc..

    The performance, abilities not firing & bugs are more troublesome to me.
    I didn't pre-purchase Greymoor yet, I'm unsure.

    I'm on the same level. I just can't reconcile the price tag of what we're seeing vs the current state of the game and the continued (lack of) communication. ZOS seem to have this method of delivering with 2 hands: grant a wish with one while smearing a steaming turd with the other. Greymoor looks great, but beyond less than a day's worth of overland there's simply not enough there to justify the cost. The mythic item system is lacklustre, the trial is meh with unimpressive rewards, and the vampire changes will be base game anyway. All this while the game jutters and jars, performance at an all time low, no worthwhile new additions (or meaningful attention) to pvp, and to top it off a base game revision that slaps a bunch of players across the face for playing content they provided 5 years ago.
    Edited by mairwen85 on May 12, 2020 12:17AM
  • AlnilamE
    AlnilamE
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    mairwen85 wrote: »
    Glurin wrote: »
    mairwen85 wrote: »
    KexinAD wrote: »
    krachall wrote: »
    I had pre-ordered Greymoore before the announcement of ZOS's absurd decision to not retroactively upgrade vMA and vDSA weapons. Not only is this virtually unprecedented in the history of MMOs (at least in my 23 year history of playing ~11 MMOs) it's a slap in the face to veteran players who have already spent hours and hours grinding that content.

    I thought I was stuck with a $40 expansion I'd never play but I was pleasantly surprised when Steam refunded my payment!

    Here's how to do it:
    Open Steam and click the down arrow next to your name on the upper right side of the window.
    Select "account details"
    Select "View purchase history" in the Store and Purchase History section.
    Find your purchase of Greymoore and click it.
    Select "I would like a refund"

    NOTE: Steam will say they don't refund purchases over 30 days but it will still let you request one. I selected "other" as the reason and wrote in "Developer made changes to the game I disagree with after my purchase of the DLC. The DLC has not been released yet so I have not played it."

    It took less than 12 hours to get my refund!

    Why do you need this excuse to refund? There's a *** ton of issues with this game, and the fact that arena weapons are now being handed out casuals is what pisses you off? LMAO. Waaa I must farm the version that makes 1% difference!

    Which isn't the point at all.

    Maybe, maybe not. But that's what the optics look like. ZOS makes a change that adds very slightly upgraded rewards to some existing content and you start demanding refunds because they're not just handing these rewards to you? You've got a serious uphill battle in trying to make that not look like pure childish selfishness.

    I'm guessing you haven't read any of the other however many threads out there on this topic where the optics you're referring to are handled in full depth and breadth.

    I'm also wondering in which capacity you're affected by this change. I'd posit it isn't selfish to say that ZOS are making a good decision by adding non perfected rewards to older arena, but are making a bad decision in telling players who have already earned them many times over that their time and effort doesn't count, and their rewards aren't really veteran rewards at all.

    So add to that the inflated price tag (40% increase over previous chapters), *** performance, and bugs so deeply embedded you need archeologists to fix them, I don't think its a selfish stance to say that you want a refund at all.

    Yet, they do this every time they release a dungeon and then release the motifs for that dungeon month later, without a care for the people who already ran it several times in Vet or Vet HM.
    The Moot Councillor
  • mairwen85
    mairwen85
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    AlnilamE wrote: »
    mairwen85 wrote: »
    Glurin wrote: »
    mairwen85 wrote: »
    KexinAD wrote: »
    krachall wrote: »
    I had pre-ordered Greymoore before the announcement of ZOS's absurd decision to not retroactively upgrade vMA and vDSA weapons. Not only is this virtually unprecedented in the history of MMOs (at least in my 23 year history of playing ~11 MMOs) it's a slap in the face to veteran players who have already spent hours and hours grinding that content.

    I thought I was stuck with a $40 expansion I'd never play but I was pleasantly surprised when Steam refunded my payment!

    Here's how to do it:
    Open Steam and click the down arrow next to your name on the upper right side of the window.
    Select "account details"
    Select "View purchase history" in the Store and Purchase History section.
    Find your purchase of Greymoore and click it.
    Select "I would like a refund"

    NOTE: Steam will say they don't refund purchases over 30 days but it will still let you request one. I selected "other" as the reason and wrote in "Developer made changes to the game I disagree with after my purchase of the DLC. The DLC has not been released yet so I have not played it."

    It took less than 12 hours to get my refund!

    Why do you need this excuse to refund? There's a *** ton of issues with this game, and the fact that arena weapons are now being handed out casuals is what pisses you off? LMAO. Waaa I must farm the version that makes 1% difference!

    Which isn't the point at all.

    Maybe, maybe not. But that's what the optics look like. ZOS makes a change that adds very slightly upgraded rewards to some existing content and you start demanding refunds because they're not just handing these rewards to you? You've got a serious uphill battle in trying to make that not look like pure childish selfishness.

    I'm guessing you haven't read any of the other however many threads out there on this topic where the optics you're referring to are handled in full depth and breadth.

    I'm also wondering in which capacity you're affected by this change. I'd posit it isn't selfish to say that ZOS are making a good decision by adding non perfected rewards to older arena, but are making a bad decision in telling players who have already earned them many times over that their time and effort doesn't count, and their rewards aren't really veteran rewards at all.

    So add to that the inflated price tag (40% increase over previous chapters), *** performance, and bugs so deeply embedded you need archeologists to fix them, I don't think its a selfish stance to say that you want a refund at all.

    Yet, they do this every time they release a dungeon and then release the motifs for that dungeon month later, without a care for the people who already ran it several times in Vet or Vet HM.

    😂

    That's a different thing altogether and you know it is. If monster helms suddenly started dropping in normal dungeons, and new perfected versions from vet, and your existing monster helms (earnt as vet rewards) weren't upgraded, we could discuss this point. Motifs are in addition to existing rewards, not replacements thereof.

    They also do what people are asking every patch when they change gear stats. You don't have to refarm every gear piece when they nerf it... That's a silly point and not worthy of discussion, is it?
    Edited by mairwen85 on May 12, 2020 12:29AM
  • Pallio
    Pallio
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    What if you bought it on the ESO website, before you quit?
  • Czekoludek
    Czekoludek
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    Nairinhe wrote: »
    rumple9 wrote: »
    so you got your greymoor expac refunded because you won't have penetration on a vma staff you probably wouldnt have used anyway?

    Shhhh, let them rage. If they want to leave - so be it, we'll have calmer community in game

    Right, dead communities are usually pretty calm :smile:
  • Universe
    Universe
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    Pallio wrote: »
    What if you bought it on the ESO website, before you quit?

    I'm unsure, but it seems it is not refundable in such a case.
    Though don't count on my post 100%, I may be mistaken.
    Terms of Service:
    "FEES ARE PAYABLE IN ADVANCE AND, EXCEPT AS OTHERWISE REQUIRED BY APPLICABLE LAW AND SUBJECT TO THE STATUTORY OBLIGATIONS (AS DEFINED IN SECTION 1), ARE NOT REFUNDABLE IN WHOLE OR IN PART."
    https://account.elderscrollsonline.com/terms-of-service
    Some videos I recorded for fun: Main character:
    PC EU main: Universe - AD magicka Sorcerer, Former Emperor, Grand Overlord, The Merciless, Trial Bosses Solo Champion
    Top alts: Genius(stamina/sagicka Dragonknight) The Force(stamina Nightblade) and other chars.
    PC NA main: The Magic - AD magicka Sorcerer
    Started playing ESO in beta & early access
    User_ID: Daedric_Prince
  • OtarTheMad
    OtarTheMad
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    Czekoludek wrote: »
    Nairinhe wrote: »
    rumple9 wrote: »
    so you got your greymoor expac refunded because you won't have penetration on a vma staff you probably wouldnt have used anyway?

    Shhhh, let them rage. If they want to leave - so be it, we'll have calmer community in game

    Right, dead communities are usually pretty calm :smile:

    Haha. This happens every year with a chapter, a volcano of negativity erupts but it eventually calms down.
  • Universe
    Universe
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    OtarTheMad wrote: »
    Czekoludek wrote: »
    Nairinhe wrote: »
    rumple9 wrote: »
    so you got your greymoor expac refunded because you won't have penetration on a vma staff you probably wouldnt have used anyway?

    Shhhh, let them rage. If they want to leave - so be it, we'll have calmer community in game

    Right, dead communities are usually pretty calm :smile:

    Haha. This happens every year with a chapter, a volcano of negativity erupts but it eventually calms down.

    A year ago there was much joy with Elsweyr except a few unwanted changes, so not exactly true.
    Some videos I recorded for fun: Main character:
    PC EU main: Universe - AD magicka Sorcerer, Former Emperor, Grand Overlord, The Merciless, Trial Bosses Solo Champion
    Top alts: Genius(stamina/sagicka Dragonknight) The Force(stamina Nightblade) and other chars.
    PC NA main: The Magic - AD magicka Sorcerer
    Started playing ESO in beta & early access
    User_ID: Daedric_Prince
  • Czekoludek
    Czekoludek
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    OtarTheMad wrote: »
    Czekoludek wrote: »
    Nairinhe wrote: »
    rumple9 wrote: »
    so you got your greymoor expac refunded because you won't have penetration on a vma staff you probably wouldnt have used anyway?

    Shhhh, let them rage. If they want to leave - so be it, we'll have calmer community in game

    Right, dead communities are usually pretty calm :smile:

    Haha. This happens every year with a chapter, a volcano of negativity erupts but it eventually calms down.

    For every person who said things like that I have only one answer: check twitch statistic.

    ZOS announced every chapter at twitch stream and you can check how many ppl was intrested in that event.

    Morrowind: 278,228 viewers/hour
    Summerset: 237,047 viewers/hour
    Elsweyr: 498,343 viewers/hour !!!
    Greymoor: 130,898 viewers/hour

    Almost the same time during each event. Zos won't tell us numbers but this can tell you how healthy the population of ppl intreseted in game is.

    Yeah, looks like community will be very calm soon :smile:
  • OtarTheMad
    OtarTheMad
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    Czekoludek wrote: »
    OtarTheMad wrote: »
    Czekoludek wrote: »
    Nairinhe wrote: »
    rumple9 wrote: »
    so you got your greymoor expac refunded because you won't have penetration on a vma staff you probably wouldnt have used anyway?

    Shhhh, let them rage. If they want to leave - so be it, we'll have calmer community in game

    Right, dead communities are usually pretty calm :smile:

    Haha. This happens every year with a chapter, a volcano of negativity erupts but it eventually calms down.

    For every person who said things like that I have only one answer: check twitch statistic.

    ZOS announced every chapter at twitch stream and you can check how many ppl was intrested in that event.

    Morrowind: 278,228 viewers/hour
    Summerset: 237,047 viewers/hour
    Elsweyr: 498,343 viewers/hour !!!
    Greymoor: 130,898 viewers/hour

    Almost the same time during each event. Zos won't tell us numbers but this can tell you how healthy the population of ppl intreseted in game is.

    Yeah, looks like community will be very calm soon :smile:

    Well of course Elsweyr had a lot. More people love Khajiits/cats then we all like to admit, dragons, necromancer class, dragons, huge class changes, did I mention dragons?

    Overall the beginning of this year hurt the game a lot because PvE started to get ability delay, ults not going off, issues with blocking, just overall combat B.S., etc. Plus PvP got those too and it was already hurting, not good. It also didn't help that we already knew before the chapter reveal/announcement stream that this year was going to be a little lighter on content. I don't think I watched the stream either (mainly cause I was working) but I still pre-ordered Greymoor.

    Lastly you have the "tin foil" crowd who are mad that ZOS chose Skyrim, thinking it was a way to capitalize on Bethesda's best game, when in reality if you google the ESO Game Map you can see that we are just running low on areas to go. We have Skyrim, Bits of Cyrodiil (enough for a chapter and story dlc), a tiny portion of Morrowind (maybe, just maybe a small DLC area), Hammerfell or Black Marsh. We were bound to end up in Skyrim at some point and we will again.
  • Czekoludek
    Czekoludek
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    OtarTheMad wrote: »
    Czekoludek wrote: »
    OtarTheMad wrote: »
    Czekoludek wrote: »
    Nairinhe wrote: »
    rumple9 wrote: »
    so you got your greymoor expac refunded because you won't have penetration on a vma staff you probably wouldnt have used anyway?

    Shhhh, let them rage. If they want to leave - so be it, we'll have calmer community in game

    Right, dead communities are usually pretty calm :smile:

    Haha. This happens every year with a chapter, a volcano of negativity erupts but it eventually calms down.

    For every person who said things like that I have only one answer: check twitch statistic.

    ZOS announced every chapter at twitch stream and you can check how many ppl was intrested in that event.

    Morrowind: 278,228 viewers/hour
    Summerset: 237,047 viewers/hour
    Elsweyr: 498,343 viewers/hour !!!
    Greymoor: 130,898 viewers/hour

    Almost the same time during each event. Zos won't tell us numbers but this can tell you how healthy the population of ppl intreseted in game is.

    Yeah, looks like community will be very calm soon :smile:

    Well of course Elsweyr had a lot. More people love Khajiits/cats then we all like to admit, dragons, necromancer class, dragons, huge class changes, did I mention dragons?

    Overall the beginning of this year hurt the game a lot because PvE started to get ability delay, ults not going off, issues with blocking, just overall combat B.S., etc. Plus PvP got those too and it was already hurting, not good. It also didn't help that we already knew before the chapter reveal/announcement stream that this year was going to be a little lighter on content. I don't think I watched the stream either (mainly cause I was working) but I still pre-ordered Greymoor.

    Lastly you have the "tin foil" crowd who are mad that ZOS chose Skyrim, thinking it was a way to capitalize on Bethesda's best game, when in reality if you google the ESO Game Map you can see that we are just running low on areas to go. We have Skyrim, Bits of Cyrodiil (enough for a chapter and story dlc), a tiny portion of Morrowind (maybe, just maybe a small DLC area), Hammerfell or Black Marsh. We were bound to end up in Skyrim at some point and we will again.

    By logic from the first sentence, Skyrim nostalgia and vampires should bring a lot of players to greymoor as Skyrim was the most popular TES game and vampires are one of the best-selling elements of fantasy (just see how popular are vampire books/movies/series/games even years after the biggest vamp boom in popculture).
    Game currently have couple big problems. Performance, lack of communication, lack of creativity in new content, no competent vision for game future, stupid combat changes that seems to be focused on spreadsheets and destroying fun, etc.
    I love ESO but i see how they treat this game and I'm 100% sure I won't buy their new MMO game (they are working on it right now). Not after this mess
  • OtarTheMad
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    Czekoludek wrote: »
    OtarTheMad wrote: »
    Czekoludek wrote: »
    OtarTheMad wrote: »
    Czekoludek wrote: »
    Nairinhe wrote: »
    rumple9 wrote: »
    so you got your greymoor expac refunded because you won't have penetration on a vma staff you probably wouldnt have used anyway?

    Shhhh, let them rage. If they want to leave - so be it, we'll have calmer community in game

    Right, dead communities are usually pretty calm :smile:

    Haha. This happens every year with a chapter, a volcano of negativity erupts but it eventually calms down.

    For every person who said things like that I have only one answer: check twitch statistic.

    ZOS announced every chapter at twitch stream and you can check how many ppl was intrested in that event.

    Morrowind: 278,228 viewers/hour
    Summerset: 237,047 viewers/hour
    Elsweyr: 498,343 viewers/hour !!!
    Greymoor: 130,898 viewers/hour

    Almost the same time during each event. Zos won't tell us numbers but this can tell you how healthy the population of ppl intreseted in game is.

    Yeah, looks like community will be very calm soon :smile:

    Well of course Elsweyr had a lot. More people love Khajiits/cats then we all like to admit, dragons, necromancer class, dragons, huge class changes, did I mention dragons?

    Overall the beginning of this year hurt the game a lot because PvE started to get ability delay, ults not going off, issues with blocking, just overall combat B.S., etc. Plus PvP got those too and it was already hurting, not good. It also didn't help that we already knew before the chapter reveal/announcement stream that this year was going to be a little lighter on content. I don't think I watched the stream either (mainly cause I was working) but I still pre-ordered Greymoor.

    Lastly you have the "tin foil" crowd who are mad that ZOS chose Skyrim, thinking it was a way to capitalize on Bethesda's best game, when in reality if you google the ESO Game Map you can see that we are just running low on areas to go. We have Skyrim, Bits of Cyrodiil (enough for a chapter and story dlc), a tiny portion of Morrowind (maybe, just maybe a small DLC area), Hammerfell or Black Marsh. We were bound to end up in Skyrim at some point and we will again.

    By logic from the first sentence, Skyrim nostalgia and vampires should bring a lot of players to greymoor as Skyrim was the most popular TES game and vampires are one of the best-selling elements of fantasy (just see how popular are vampire books/movies/series/games even years after the biggest vamp boom in popculture).
    Game currently have couple big problems. Performance, lack of communication, lack of creativity in new content, no competent vision for game future, stupid combat changes that seems to be focused on spreadsheets and destroying fun, etc.
    I love ESO but i see how they treat this game and I'm 100% sure I won't buy their new MMO game (they are working on it right now). Not after this mess

    Well you'd think but (just speaking for myself, I can't speak for others) I wasn't that blown away or overjoyed when they mentioned they were going to Skyrim because, imo, The Rift and Eastmarch are kind of a mess when it comes to accuracy (And I am not falling for that 2E-4E argument). Just try to find Fallowstone Hall in Skyrim... yeah... it's a medium sized mountain, no flat land. So I didn't have a ton of faith that they would get it right. You also have to take into account the last sentence about people being mad at that chapter area decision.

    As for performance issues, yeah, the game has issues and they need to be addressed. I am mostly a PvPer so I know all about that haha. As for their new MMO, I am not sure they should be working on one. They need to be focusing on this game more but hey... it's still a business I guess. Bottomline is I can still log in and have fun with friends and joke around and whatever despite the frustrating issues... that's just me though.
  • Reverb
    Reverb
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    I am in full suppprt of this. I cancelled my Greymoor preorder and got a refund over a month ago. My main driver was the terrible performance introduced in U25. When week after week went by without mention of it, and week after week of the worst pvp experiences I’ve had since 2014, and increasing occurrences of skill delay and positioning desyncs in pve,

    On top of that it became clear that Greymoor isn’t bringing anything to the table. It’s seriously lacking deliverables compared to previous chapters. And the changes to area weapons and the vampire line are just an eye roll.

    So I voted with my wallet. Zeni won’t get any money from me until they give me stable gameplay. And I’m never going to pay expac prices for nothing more than an adventure zone.
    Battle not with monsters, lest ye become a monster, and if you gaze into the abyss, the abyss gazes also into you. ~Friedrich Nietzsche
  • [Deleted User]
    [Deleted User]
    Soul Shriven
    Hello everyone,

    With this thread derailing a bit with flaming and baiting on a subject already being discussed in the more appropriate section of the Forums, we're going to go ahead and close it down. For further posts please be sure to stay constructive and respectful with the Forum Rules in mind to avoid thread derailment.

    Thank you for understanding.
    Staff Post
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