Maintenance for the week of May 6:
• PC/Mac: NA and EU megaservers for patch maintenance – May 6, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
• Xbox: NA and EU megaservers for maintenance – May 8, 6:00AM EDT (10:00 UTC) - 9:00AM EDT (13:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – May 8, 6:00AM EDT (10:00 UTC) - 9:00AM EDT (13:00 UTC)
Support Ticket: 200427-006890
This ticket was raised on 27/04 to request a credit card charge refund. I have been billed three years of ESO Plus membership and am requesting two years fees as a refund. There has been no contact from a support agent to update me on the status of this ticket.
Can you investigate and provide an update?