account linking to steam

vaultboy101 · May 2020

i tried to link my account to steam but its keep to show me this (There was a problem linking your account. Please try again later or contact support.)
my steam account its just linked to Bethesda account is this the reason???

MilkJugg24 · May 2020

@vaultboy101

Another user recently reported an issue with re-linking a different Steam account to an Elder Scrolls Online account here: https://forums.elderscrollsonline.com/en/discussion/524719/about-eso-steam-account-links#latest

As for myself, I was able to de-link and re-link the same Steam account without any issues. If you are trying to change accounts, you can look at my latest response to them on what I would do to resolve this issue.

Otherwise, have you tried disabling browser add-ons such as Ad-block? I know my ESO account page acted weird when I had my U-Block Origin and Ghostery enabled.

vaultboy101 · May 2020

the problem is i just bought the game on steam and i didn't link my account before.

i disabled ad block and nothing happens

thank you

MilkJugg24 · May 2020

@vaultboy101

Here is a help article I searched up which should point you to the correct instructions to link a new Steam game to an existing ESO account: https://help.elderscrollsonline.com/app/answers/detail/a_id/36520/kw/can't link steam

It appears that you have to use the in-game login screen to navigate to the correct menu. I hope this fixes your issue.

vaultboy101 · May 2020

it didn't work that is why i'm asking here ^^

MilkJugg24 · May 2020

@vaultboy101

Have you created a support ticket regarding this issue yet?

Here's a link to create a ticket: https://help.elderscrollsonline.com/app/incident?fresh

Sorry I was unable to be of any help. I hope your issue gets resolved soon.

vaultboy101 · May 2020

yes i did
i really appreciate what you had done thank you very much ❤️

ZOS_Bill · May 2020

@vaultboy101

You are welcome to post your ticket number if you need any updates on the current ticket status.

vaultboy101 · May 2020

200429-005642

i tried to link my steam account to a new ESO account and it worked
the problem is from your website not from steam

ZOS_Bill · May 2020

@vaultboy101

Thank you for your ticket number. I've sent you a private message regarding your open ticket.

witkowski01 · October 2022

@ZOS_Bill
I have simillar problem with my account do You think You can Can you speed up handling of my case? I have got answer "I am escalating your ticket to a specialized team to ensure you receive the best possible resolution of your issue." But after a day of waiting after this escalation I'm still helpless and unable to play casuse none "specialized" contact me. My ticket number is 221009-001398. Thx and sorry to bother You.

ZOS_Bill · October 2022

@witkowski01

Thank you for your ticket number. Please check your forum inbox for an update.