Maintenance for the week of May 18:
· [COMPLETE] NA megaservers for maintenance – May 18, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
· [COMPLETE] EU megaservers for maintenance – May 18, 8:00 UTC (4:00AM EDT) - 13:00 UTC (9:00AM EDT)
· [COMPLETE] NA megaservers for maintenance – May 18, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
· [COMPLETE] EU megaservers for maintenance – May 18, 8:00 UTC (4:00AM EDT) - 13:00 UTC (9:00AM EDT)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!
How long for ESO Plus subscription payment queries to be answered?
NorthernApe
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I recently tried to renew my ESP Plus membership but the system isn't recognising the payment even though it has been authorised by the CC company.
I have submitted a ticket: 200423-001931
I have submitted a ticket: 200423-001931
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Best Answer
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ZOS_BilladminThe Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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NorthernApe✭✭I have a new issue (two actually!).
1. I can't log in to my account here - https://account.elderscrollsonline.com - despite resetting my password and using a different browser.
2. The second issue is more serious. I have been charged three times on my credit card for a yearly ESO Plus pass. The CC company advised me to contact you directly to initiate a refund of the two extra charges on my card.0 -
NorthernApe✭✭The error I get is:
"There was a problem processing your request, please try again!"0 -
ZOS_Billadmin@NorthernApe
There have been some recent ongoing issues affecting servers and account. Please try logging in later and see if you can submit a ticket.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site0