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Bugged Moon's champion - Fang focused not updating it and support's deafening silence

Batgirl
Batgirl
✭✭✭
Hello fellow forum users,

I very rarely write on forums, but this time I'd like you to look at these two screenshots:
Screenshot-20200408-175054.png

Screenshot-20200408-175103.png

They show my status for Maw of Lorkhaj: Moon's Champion achievement (aka the dro mathra destroyer title). As you can see, the only achievement that is missing is Fang Focused - except that, as seen on the other screenshot, I did in fact earn it - over a month ago. It's BUGGED for me and my Moon's Champion doesnt get updated by FF.

Now, I turn to forums, because i'm out of ideas what more can I do.
I've written a ticket - two actually, with several bumps and expanding thread, filled /bug report, used the in-game tool "ask for help" providing the ticket number, but I got no message back AT ALL. Except from an automated and rather insulting message telling me that I should maybe rerun the achievement (which i did), or that my dps was too low to count for the achievement (achievement which i got - and even with my horrible and utter trash dps, it was still higher than that of tank's or healer's who got moons champion updated correctly) and that they don't hand out achievements (I don't need anything handed out! I earned it honestly and just need it to WORK properly!). It's just waiting on agent -> read answer provided -> no answer from support, just my own topic bumps.
I have no info, like: ok, fixed (answer that i would prefer), or yeah, we know, and working on it - maybe it gets fixed after a year or two. Or even: lol, you're ***, no achievement for you - NOTHING!

So maybe here my problem finally will be noticed, because I couldn't get any help for over a month (!), with last ticket being bumped for over a week.
Edited by Batgirl on April 9, 2020 10:05AM
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