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Kicked from server, now suspended

  • Khenarthi
    Khenarthi
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    Just happened to me, I was finally doing the Argonian settlement quest in Grahtwood and got kicked out. Launcher no longer accepts my password either.

    Edited to add: wrongful suspension was lifted a few hours later.
    Edited by Khenarthi on April 19, 2014 4:08PM
    PC-EU
  • chaospunk
    chaospunk
    Soul Shriven
    140418-059155
    I was playing kick out said, "you have been suspended from the site.
    for what?
  • templar_von_midgard
    Its possible this could be a mass sweep, where anyone who even touched said duped items even unknowingly gets banned until review. SE does this alot with FFXI and XIV
    @Ragnar_Lodbrok‌ You are falsely accusing your fellow players of exploiting and cheating. You have absolutely no right to do it. If you have looked further you would see, that all players who comment on these threads are actually experience the same bug.
    Falling in open space, then being booted. I don't want to go into deeper depths of this technical issue of the game system, as you would never understand it.
  • niocwy
    niocwy
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    The same thing just happened to me. I've been playing legit .

    Ticket submitted n°140418-059503
    Look at my profile picture. Visualize that muffin...smelling it...taking a bite...
    Are you hungry now ?
    Good.
  • thepman69b16_ESO
    Same happened to me , I freaked out. Thought I was being hacked. Changed my password ASAP tried to login and cannot. Also suspended from the site. WTF really?? its a long holiday weekend.... EMERGENCY FIX NOW PLS & TY
    @thepman69
  • rrcottinb14_ESO
    More "polished and lag-free" experience from ZOS.
  • GossiTheDog
    GossiTheDog
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    If you are suspended you need to log a ticket via website help.elderscrollsonline.com. Nobody here can unban you.
  • ToKu
    ToKu
    Soul Shriven
    Well I wasn't zoning or anything. I was literally just walking through Grahtwood when it happened.

    Was worried that maybe my account was being hacked because ya know, everyone in my guild knows my login. Anyways seeing so many others affected as well makes me think it was a automated ban script gone rogue or poorly written.

    Annoyed, hopefully it'll be resolved in a timely fashion.
  • Eivar
    Eivar
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    If you are suspended you need to log a ticket via website help.elderscrollsonline.com. Nobody here can unban you.


    that's true but maybe we can get some sort of official notice that it's a bug or a mistake, i know damn well i haven't done anything wrong, and yet here i am, banned for no reason.

  • fromtesonlineb16_ESO
    fromtesonlineb16_ESO
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    I'm a friend of the OP.

    He was in Wayrest bank EU, had been running around the zone. Whether or not you choose to believe him or me doesn't matter, fact is he hasn't been duping he's not in a guild with a bank so couldn't have been.

    He managed to raise a ticket before being locked out of his account and these forums: 140418-059047 but he's had no email about this issue at all.
    Edited by fromtesonlineb16_ESO on April 18, 2014 8:40PM
  • [Deleted User]
    [Deleted User]
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    The user and all related content has been deleted.
  • Cozy
    Cozy
    Its possible this could be a mass sweep, where anyone who even touched said duped items even unknowingly gets banned until review. SE does this alot with FFXI and XIV


    Unlikely. I haven't duped items, nor have I purchased anything from anybody that could possibly have been a duped item, I've just been playing / harvesting / questing on my own.

    Same here, you have got to love the guys that are trying to point the finger at other players who seem to be the unfortunate ones to get hit with yet another bug.
  • GossiTheDog
    GossiTheDog
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    The forum has been full of complaints about invalid bans since a few days since launch. Just so y'all know. ZOS keep making the bans for weird and wonderful things.
  • Dallie
    Dallie
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    Katinas wrote: »
    The same thing had just happened to me ten minutes ago. I was in a dungeon healing mates, was disconnected and am now receiving "Your login information was incorrect. Please try again" error in game and "You have been suspended from the site" in my account page.
    I can honestly say I did not spam or dupe items or in any way help others do that.
    Where can I open a ticket?

    If you haven't already found it, go to the Support and Ask for Help section, then if email, choose Account>Appeal Suspension.

  • Madia
    Madia
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    I was also just banned.

    No idea why. Only level 28 with 30k gold on my account.

    I've created a ticket: 140418-059704

    Hopefully they'll fix this soon, seeing as it's in the middle of the Easter vacation for me.

    I hope the rest of you who were unrightfully banned get it lifted asap.

    /Nidar
  • fromtesonlineb16_ESO
    fromtesonlineb16_ESO
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    Dallie wrote: »
    Katinas wrote: »
    The same thing had just happened to me ten minutes ago. I was in a dungeon healing mates, was disconnected and am now receiving "Your login information was incorrect. Please try again" error in game and "You have been suspended from the site" in my account page.
    I can honestly say I did not spam or dupe items or in any way help others do that.
    Where can I open a ticket?

    If you haven't already found it, go to the Support and Ask for Help section, then if email, choose Account>Appeal Suspension.
    Posting here is their best chance. Remember the case of the girl who's BF was banned and only got his account cleared when a ZOS CM here took up the case.

  • Ohioastro
    Ohioastro
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    Isn't this thread just the flipside of the numerous other threads demanding that they take quick action against bots and cheaters? Detecting bots is not 100%, and if you demand that is 100% you're ensuring that the bots will not be found. It stinks if you get swept up by mistake, but you can't both demand swift action and 100% accuracy.

    So the thing to do is to document what you were doing and then let them fix their filters so they have fewer false positives.
  • Dallie
    Dallie
    ✭✭
    Dallie wrote: »
    Katinas wrote: »
    The same thing had just happened to me ten minutes ago. I was in a dungeon healing mates, was disconnected and am now receiving "Your login information was incorrect. Please try again" error in game and "You have been suspended from the site" in my account page.
    I can honestly say I did not spam or dupe items or in any way help others do that.
    Where can I open a ticket?

    If you haven't already found it, go to the Support and Ask for Help section, then if email, choose Account>Appeal Suspension.
    Posting here is their best chance. Remember the case of the girl who's BF was banned and only got his account cleared when a ZOS CM here took up the case.

    Yah, just replying to someone who wasn't sure where to go for ticket submission on this.

    Adding my ticket to the thread in vain:

    Your Ticket has been Submitted!

    Thanks for submitting your question. Your reference code is: 140418-059976.
  • edwardt
    edwardt
    Soul Shriven
    Just got kicked, was trying to get back to questing on my level 6 Templar in Betnikh when I got disconnected.
  • Regnaroth
    Regnaroth
    Soul Shriven
    Well I got the same issue, was just standing around looking at skill tool tip. This is such a shame but my game experience is getting worse by the day.
  • Greywolf46
    Greywolf46
    ✭✭✭
    Same thing happened to me and frankly I am getting pretty tired of waiting on the game mechanics to allow me to play. Fixing gold spammers and bots need not be a panicked or crash issue, it’s not like they did not know this was going to happen is it? Run the game and don’t penalize your paying customers.
  • Carde
    Carde
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    Something's gotta be going on, this is a hell of a lot of bans in a short span.

    @ZOS_GinaBruno?!
    Member of the Psijic Order PTS Group
  • Etchesketch
    Etchesketch
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    If you get suspended, you need to be sure and contact customer service, cause the forums are going to be full of exploiters/dupers claiming they never did.

    It's why they usually don't let people discuss bans in the forums.
    The number one rule of online gaming is now and has always been, Never play on Patch Day.
  • Eivar
    Eivar
    ✭✭✭✭
    they really need to update their ban system, at the very least there shoudl be a notice saying WHY you were banned. any kind of info on wtf is going on would be greatly appreciated instead of screwing over innocent players along with dupers/gold sellers and the like
  • Magdalina
    Magdalina
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    Was doing an anchor. Such perfect timing=(
    Suspended. Didn't do anything wrong to the depths of my knowledge, didn't touch anything that I didn't personally farm/craft/loot. Not in a guild bank. Fun fun.

    Oh, and NA server here, just saying.
    Edited by Magdalina on April 18, 2014 9:26PM
  • Uochao
    Uochao
    I got banned also and reported it. What is item duping anyways?
  • Swoop
    Swoop
    ✭✭✭
    This is my very first ban in any game EVER!
    And it totally SUCKS!

    I have no idea what I did wrong.

    140418-060805

    Hope this gets resolved. I assume it's a mistake, since there are so many others here claiming the same.
  • Etchesketch
    Etchesketch
    ✭✭✭✭
    Uochao wrote: »
    I got banned also and reported it. What is item duping anyways?

    It's done several ways, but in this case it involved guild banks and it just means they take an item and after cheating, there are two and then just keep doing it.

    It also many times causes mini server crap outs.
    The number one rule of online gaming is now and has always been, Never play on Patch Day.
  • [Deleted User]
    [Deleted User]
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    The user and all related content has been deleted.
  • Bazzakrak
    Bazzakrak
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    Uochao wrote: »
    I got banned also and reported it. What is item duping anyways?

    An item duped, is a duplicate of a certain item.
    Sometimes ( pretty often ) in new MMOs mechanics sneak in where it is possible to copy some of your stuff, and then some people take advantage of this to get lots of the best stuff, sell it earn lots of gold etc etc.

    This was even done way way way back in 1997 on the MUD I was playing on :neutral_face:

    We're born, we live, we die. And along the way, you do the best with whatever crap you step in :p

    I'm stranded all alone in the gas station of love, And I have to use the self-service pumps <3

    Post Hoc Ergo Proptor Hoc o:)

    Motivation alone is not enough. If i had an idiot with me and i motivated him, then i will have a motivated idiot to do stuff :s
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