Maintenance for the week of December 2:
• PC/Mac: NA and EU megaservers for patch maintenance – December 2, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)

Can't log in due account suspension and no response for tickets

TurnFaster
TurnFaster
Soul Shriven
I posted a ticket #:200124-000530 a couple of days ago,
but since I haven't got any reply I decided to post another one
#:200126-003774.

Could you possibly take a look what's wrong with my account,
because I'd want to get some insight what's going on.
  • Alienoutlaw
    Alienoutlaw
    ✭✭✭✭✭
    ✭✭
    worst thing to do is submit multiple tickets as it send you to back of the queue, it can take a couple of weeks to get a response depending on how many tickets are in front of you, looking at your ticket numbers the last one dated the 26th has about 3773 ppl in front, just have to be patient
  • TurnFaster
    TurnFaster
    Soul Shriven
    Yes, unfortunately I understand that now.

    I just thought there would be some kind of email verification
    that they've received the ticket. But since I got none, I posted
    another one to be sure just in case I typoed my email or something.

    But it seems there is no verification for the posted ticket.
  • ZOS_Bill
    ZOS_Bill
    admin
    @TurnFaster

    Please check your inbox for details on ticket #200126-003774.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
Sign In or Register to comment.