Recover previous forum account after administrator changed password

Kinslayer1447 · January 2020

@ZOS_BillE , @ZOS_GinaBruno

I had a forum account since around 2014. I hadn't played or used the account for probably 8 months or more. When I try to log into it tells me the password has been changed. I can't reset the password because the email tied to it is invalid now. How can I just get that email account updated so I can reset the password and no lose almost 5 years worth of discussions, badges, replies etc.

Kinslayer1447 · January 2020

This would be for the forum account only. All my other accounts for the game client login. The website to activate or change my subscription are all tied to the right email. When I try to recover password or forgot password on the forum though I type in that email address and it says it doesn't exist, but the only one I can't access anymore it says it has sent the link

ZOS_Bill · January 2020

@Kinslayer1447

Please check your inbox for followup about your forum account.

Kinslayer1447 · January 2020

Replied to the message

DMuehlhausen · January 2020

@ZOS_BillE Thanks, got it all setup and working.