Helps problems linking ESO account with steam

OmineVitae · January 2020

Please, can anyone help me ?
my friend has a problem with his account, he removed a steam that was in his accountESO ID: (Diiegod1)

and are trying to link your new steam ID

diegooxr1)

can someone help him?
he has a copy of eso in his steam, installed it, logged in with his account and it appears that his account is still linked as shown in the image below, but in his account on the ESO website he does not have any linked account

he has 2 tickets in progress (he opened 2 because he thought the first one was in the wrong option)

# 200123-001045
# 200122-003835

@ZOS_BillE

ZOS_Bill · January 2020

@OmineVitae

I've sent you a private message about your friend's ticket with their linking issue.

OmineVitae · January 2020

replicated in your private

@ZOS_BillE

Diiegod · January 2020

Hello @ZOS_BillE

I am the friend of OmineVitae, i has the problem to link the account on steam,

could you help me, can you send me msg in private?
my Ticket # 200122-003835, is still open and unanswered,
someone on the team sent an answer, but it had no connection with my problem, it was an answer to a different problem,

the question is, when I try to link an account on steam, it appears that it is already linked, but if you look at the site, there is no linked

I await your return,
thank you very much for your attention

ZOS_Bill · January 2020

@Diiegod

Please check your inbox for information regarding ticket #200122-003835.