I got disconnected during a dragon fight. When I logged back in there was nothing to loot and I can't get the event ticket from killing another dragon. Can we submit support tickets somewhere for this?
Same happened to me last week (twice in fact), submitted a support ticket on the support website, they verified in some logs and then added the +1 event ticket for me. The game support for cases like this actually pretty good and helpful, just give them as much details as you can (which platform, which character, when and what happened)
TheShadowScout wrote: »Yes, because I was being stoopid and forgetting that I has a odd number, so that last ticket yesterday didn't count because I was already at capacity when I thought I still had one to go... ehhhh. My own darn fault. No sense crying about it.FlopsyPrince wrote: »Has anyone else missed an event ticket this time?
If you do not (can not) collect a ticket that was in the loot of the first dragon then no matter how many dragons you kill that day you will not get a ticket. The same was with gold boxes.Merlin13KAGL wrote: »If you do not (can not) collect it, it should be there on the next kill after the first dragon has despawned.
I'm not sure how long that takes, and you'd obviously have to kill a second dragon, as well.
FlopsyPrince wrote: »Has anyone else missed an event ticket this time? I never did get one on Thursday even though I killed at least 2 dragons (Northern Elsweyr) to make sure it wasn't a one time glitch. I got the normal ticket for Southern Elsweyr.
@Olauron , straight from CS:If you do not (can not) collect a ticket that was in the loot of the first dragon then no matter how many dragons you kill that day you will not get a ticket. The same was with gold boxes.Merlin13KAGL wrote: »If you do not (can not) collect it, it should be there on the next kill after the first dragon has despawned.
I'm not sure how long that takes, and you'd obviously have to kill a second dragon, as well.
Merlin13KAGL wrote: »@Olauron , straight from CS:If you do not (can not) collect a ticket that was in the loot of the first dragon then no matter how many dragons you kill that day you will not get a ticket. The same was with gold boxes.Merlin13KAGL wrote: »If you do not (can not) collect it, it should be there on the next kill after the first dragon has despawned.
I'm not sure how long that takes, and you'd obviously have to kill a second dragon, as well.
bosses may be killed throughout the area by other players that aren't near you. One of these enemies may contain your Event Ticket, but not be directly near you. If you don't loot that enemy, once it despawns, the next boss will drop the Event Ticket. We would advise searching the area for any unlooted bosses / enemies.
Again, you have to wait for the despawn first. If you loot but leave it, that's a different story. If you haven't 'opened' the container, the next one after despawn should still have that zone's daily ticket.
spartaxoxo wrote: »Why would you not loot the dragon if you haven't gotten your ticket yet?
That's probably why you missed a ticket.
I didn't say that I didn't loot it. I said I couldn't loot it. As in it was impossible for me to open the menu to do so. He was dead, but on my screen he was still alive with a sliver of health, meaning there was no way for me to interact with it. I got quest credit for the daily, but there was no way to access the loot, including the event ticket.
The dragon eventually disappeared along with the ticket when a new dragon showed up. I killed that one, no ticket.
This happened once before during the witches festival as well. Lost one of the golden boxes that time.
When this happens type in /reloadui into chat. It should fix the issue.
Merlin13KAGL wrote: »@Olauron , straight from CS:If you do not (can not) collect a ticket that was in the loot of the first dragon then no matter how many dragons you kill that day you will not get a ticket. The same was with gold boxes.Merlin13KAGL wrote: »If you do not (can not) collect it, it should be there on the next kill after the first dragon has despawned.
I'm not sure how long that takes, and you'd obviously have to kill a second dragon, as well.
bosses may be killed throughout the area by other players that aren't near you. One of these enemies may contain your Event Ticket, but not be directly near you. If you don't loot that enemy, once it despawns, the next boss will drop the Event Ticket. We would advise searching the area for any unlooted bosses / enemies.
Again, you have to wait for the despawn first. If you loot but leave it, that's a different story. If you haven't 'opened' the container, the next one after despawn should still have that zone's daily ticket.

